Customer Support & Service in DACH (Germany · Austria · Switzerland)
6 customer support & service providers across DACH (Germany · Austria · Switzerland), publishing 4 APIs.
Customer Support & Service across DACH (Germany · Austria · Switzerland) — 6 providers on the APIs.io network sit in both cohorts, and between them they publish 4 indexed APIs.
3 of the 6 publish at least one machine-readable API; 3 publish nothing indexed at all. That split is the first thing worth reading here — a vertical can be well represented in a market and still have almost no programmable surface.
By Kin Score band: 3 emerging, 2 minimal, and 1 thin.
Leading by rating: Lemonflow, Ultimate.ai, Charles Co, Back, i2x, and Kiwilogic.
Region membership is derived from three explicit signals — a provider tag, a provider-name pattern, or a stated headquarters in the provider’s own description. This is a map of stated headquarters, not of markets served.
Providers (6)
| Provider | Description | APIs | Rating |
|---|---|---|---|
| Lemonflow | Lemonflow Technologies GmbH is a Munich-based company building AI agents purpose-built for the electric-vehicle charging industry. Its platform gives charge point operators (CPO... | 1 | thin |
| Ultimate.ai | Ultimate.ai was a Helsinki- and Berlin-based customer support automation platform - virtual agents and chatbots with intent recognition and agent-assist - backed by HV Capital a... | 2 | emerging |
| Charles Co | Charles (charlesAI, hello-charles.com) is a Berlin-based conversational commerce and CRM platform that lets brands sell, market, and support customers over WhatsApp, Instagram, ... | 1 | emerging |
| Back | Back is a Berlin-based employee experience and internal service platform that gives HR, IT, Finance, and Office teams one place to receive, automate, and resolve employee reques... | 0 | emerging |
| i2x | i2x is a German real-time AI platform for contact centers, built by i2x GmbH in Mönchengladbach. It provides live agent assistance that surfaces contextual recommendations durin... | 0 | minimal |
| Kiwilogic | Kiwilogic.com AG was a German conversational-AI pioneer founded in 1999 in Hamburg, with a secondary office in London. It built the Lingubot platform, one of the earliest commer... | 0 | minimal |
Indexed API documents (4)
Two numbers, both real: these providers publish 4 APIs as their own documents, which the catalog indexes split one-per-resource into 4 documents.
Lemonflow Chat Widget
Zendesk AI Agents API (formerly Ultimate.ai)
Ultimate.ai Public API (legacy, retired)
Charles API
Other industries in DACH (Germany · Austria · Switzerland)
Customer Support & Service elsewhere
This page is the intersection of two independently computed cohorts:
DACH (Germany · Austria · Switzerland) and
Customer Support & Service. A provider appears here only when it is
already a member of both. DACH (Germany · Austria · Switzerland) membership is matched on tag, name pattern, stated HQ,
so this is a floor rather than a census — coverage gaps show up here as small numbers, not as absent pages.
Work with this as data
Every region here is available over the APIs.io API and to AI agents over MCP.