Customer Support & Service in Europe

14 customer support & service providers across Europe, publishing 9 APIs.

14 providers 9 published APIs 15 indexed documents

Customer Support & Service across Europe — 14 providers on the APIs.io network sit in both cohorts, and between them they publish 9 indexed APIs.

5 of the 14 publish at least one machine-readable API; 9 publish nothing indexed at all. That split is the first thing worth reading here — a vertical can be well represented in a market and still have almost no programmable surface.

By Kin Score band: 6 emerging, 5 minimal, 2 thin, and 1 developing.

Leading by rating: Allo-Media, Goodays, Lemonflow, Ultimate.ai, Charles Co, Yampa, and 8 more.

Region membership is derived from three explicit signals — a provider tag, a provider-name pattern, or a stated headquarters in the provider’s own description. This is a map of stated headquarters, not of markets served.

Providers (14)

Provider Description APIs Rating
Allo-Media Allo-Media, which now trades as uh!ive, is a French conversational-voice-AI company that transcribes and analyses telephone conversations in real time and in batch. Its platform... 4 developing
Goodays Goodays (formerly Critizr) is Europe's leading customer experience management platform, founded in 2012 and headquartered in Lille, France, helping retailers and multi-location ... 1 thin
Lemonflow Lemonflow Technologies GmbH is a Munich-based company building AI agents purpose-built for the electric-vehicle charging industry. Its platform gives charge point operators (CPO... 1 thin
Ultimate.ai Ultimate.ai was a Helsinki- and Berlin-based customer support automation platform - virtual agents and chatbots with intent recognition and agent-assist - backed by HV Capital a... 2 emerging
Charles Co Charles (charlesAI, hello-charles.com) is a Berlin-based conversational commerce and CRM platform that lets brands sell, market, and support customers over WhatsApp, Instagram, ... 1 emerging
Yampa Yampa is a Paris-based B2B platform for deploying and operating fleets of autonomous AI agents that handle customer service end-to-end across voice, chat, email, ticketing, and ... 0 emerging
AgentifAI AgentifAI is a Portuguese enterprise conversational-AI company, headquartered in Braga, that builds AliceOS - a voice-first AI contact-center and autonomous agent platform purpo... 0 emerging
Back Back is a Berlin-based employee experience and internal service platform that gives HR, IT, Finance, and Office teams one place to receive, automate, and resolve employee reques... 0 emerging
Talk-A-Bot Talk-A-Bot is a Budapest-based, Techstars-backed enterprise chatbot company building compliance-first conversational AI for regulated industries including banking, healthcare, g... 0 emerging
i2x i2x is a German real-time AI platform for contact centers, built by i2x GmbH in Mönchengladbach. It provides live agent assistance that surfaces contextual recommendations durin... 0 minimal
Altitude Software Altitude Software is a contact center and unified customer interaction (uCI) software company founded in 1993 and headquartered in Lisbon, Portugal. Its flagship Altitude uCI su... 0 minimal
Kiwilogic Kiwilogic.com AG was a German conversational-AI pioneer founded in 1999 in Hamburg, with a secondary office in London. It built the Lingubot platform, one of the earliest commer... 0 minimal
Mindsay Mindsay (formerly Destygo) was a Paris-based conversational AI platform that built chatbot and virtual-assistant automation for customer service and support teams, with a focus ... 0 minimal
Webhelp Webhelp is a French customer-experience and business-process-outsourcing (BPO) company founded in 2000 and headquartered in Paris, providing outsourced customer support, sales, ... 0 minimal

Indexed API documents (15)

Two numbers, both real: these providers publish 9 APIs as their own documents, which the catalog indexes split one-per-resource into 15 documents.

Allo-Media Activate API

Read-only REST API over calls that have finished processing on the Allo-Media platform — transcription, redaction, analysis and tagging c...

Allo-Media Stream API for Humans

Real-time transcription of live human-to-human conversations over a WebSocket (Phoenix Channels). A client joins a conversation, streams ...

Allo-Media Stream API for Voicebots

Real-time speech recognition for voicebots and IVR (human-to-bot), offered over either MRCP or WebSocket, with regex-based grammars const...

Allo-Media Hermes Call Tracking

First-party browser JavaScript that performs dynamic number insertion so an inbound phone call can be attributed back to a web session — ...

Goodays core API

The core API from Goodays — 22 operation(s) for core.

Goodays dashboard API

The dashboard API from Goodays — 1 operation(s) for dashboard.

Goodays events API

The events API from Goodays — 5 operation(s) for events.

Goodays response API

The response API from Goodays — 9 operation(s) for response.

Goodays session API

The session API from Goodays — 1 operation(s) for session.

Goodays solicitation API

The solicitation API from Goodays — 3 operation(s) for solicitation.

Goodays stats API

The stats API from Goodays — 8 operation(s) for stats.

Lemonflow Chat Widget

Embeddable AI chat surface for EV charging driver support. Ships as a lemonflow-chat custom element loaded from a single script tag, or a...

Zendesk AI Agents API (formerly Ultimate.ai)

Successor API surface of the Ultimate.ai platform after the Zendesk acquisition - Chat, Ticket, and Widget Escalation APIs with matching ...

Ultimate.ai Public API (legacy, retired)

The original Ultimate.ai Public API on chat.ultimate.ai - Chat Automation (POST /api/v2/automation), Intent Recognition (POST /api/intent...

Charles API

Token-authenticated HTTP API behind the Charles conversational commerce platform. Clients authenticate against a per-tenant "universe" ho...

Other industries in Europe

Artificial Intelligence 272 Financial Technology 229 Payments & Money Movement 196 Data & Analytics 175 Climate & Sustainability 152 Banking & Open Banking 151 Education & EdTech 144 Financial Services 140 Government & Public Sector 135 Healthcare 125 Digital Health & Telehealth 122 E-Commerce Platform 118 All of Europe →

Customer Support & Service elsewhere

North America 18 France & Iberia 7 DACH (Germany · Austria · Switzerland) 6 Greater China 4 India & South Asia 2 Africa 1 Central & Eastern Europe 1 Latin America 1 Middle East 1 🇨🇳 China 2 🇫🇷 France 2 🇩🇪 Germany 2 All of Customer Support & Service →

This page is the intersection of two independently computed cohorts: Europe and Customer Support & Service. A provider appears here only when it is already a member of both. Europe membership is matched on tag, name pattern, stated HQ, so this is a floor rather than a census — coverage gaps show up here as small numbers, not as absent pages.

Work with this as data

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Tools for regions

6 MCP tools reach this
  • find_regionsBrowse and filter every region in the catalog.
  • get_region_leadersPRO — top-rated providers in this region.
  • cohort_statsPRO — the distribution across the region.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

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The distribution (Pro)
curl "https://apis.io/api/v1/cohorts/region/europe-customer-support/stats" \
  -H "X-API-Key: $APIS_IO_KEY"

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