Assembled Reports API

Asynchronously generate and retrieve structured reports including adherence, ticket statistics, and handle times. Reports are kicked off with a POST /v0/reports/:reportType call and polled via GET /v0/reports/:reportID for results, enabling automated weekly and monthly KPI exports into BI tools.

OpenAPI Specification

assembled-reports-api-openapi.yml Raw ↑
openapi: 3.1.0
info:
  title: Assembled Activities Reports API
  description: 'Activities are the scheduled shifts, breaks, time-off blocks, training

    sessions, and meetings that make up an agent''s calendar in Assembled.


    The Activities API supports single and bulk activity creation, listing

    with rich filters, soft-delete semantics, and CRUD for activity types

    (the colour-coded categories shown on schedules). The event_changes

    endpoint surfaces an audit trail of schedule modifications.

    '
  version: '2026-05-24'
  contact:
    name: Assembled Support
    url: https://support.assembled.com
servers:
- url: https://api.assembledhq.com
  description: Production Server
security:
- BasicAuth: []
tags:
- name: Reports
paths:
  /v0/reports/{reportType}:
    post:
      summary: Assembled Start Report
      description: Kick off generation of a structured report.
      operationId: startReport
      tags:
      - Reports
      parameters:
      - in: path
        name: reportType
        required: true
        schema:
          type: string
          enum:
          - adherence
          - ticket_stats
          - handle_time
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                start_time:
                  type: string
                  format: date-time
                end_time:
                  type: string
                  format: date-time
                queue_ids:
                  type: array
                  items:
                    type: string
                team_ids:
                  type: array
                  items:
                    type: string
                site_ids:
                  type: array
                  items:
                    type: string
                agent_ids:
                  type: array
                  items:
                    type: string
                granularity:
                  type: string
                  enum:
                  - interval
                  - day
                  - week
                  - month
                  default: day
      responses:
        '202':
          description: Report job accepted
          content:
            application/json:
              schema:
                type: object
                properties:
                  reportID:
                    type: string
                  status:
                    type: string
                    example: pending
  /v0/reports/{reportID}:
    get:
      summary: Assembled Get Report
      description: Retrieve a generated report by ID. Poll until status is `complete`.
      operationId: getReport
      tags:
      - Reports
      parameters:
      - in: path
        name: reportID
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Report result
          content:
            application/json:
              schema:
                type: object
                properties:
                  reportID:
                    type: string
                  status:
                    type: string
                    enum:
                    - pending
                    - running
                    - complete
                    - failed
                  reportType:
                    type: string
                  generated_at:
                    type: string
                    format: date-time
                    nullable: true
                  rows:
                    type: array
                    items:
                      type: object
                      additionalProperties: true
components:
  securitySchemes:
    BasicAuth:
      type: http
      scheme: basic