Zoho CRM
Zoho CRM is Zoho Corporation's AI-powered sales and customer relationship management platform, used to manage leads, contacts, accounts, deals, activities and customer engagement across channels. Its REST API is currently at v8 and is published as first-party OpenAPI 3.1.0 — 105 specification files covering 405 operations, hosted by Zoho at github.com/zoho/crm-oas and linked from the developer documentation. Authentication is OAuth 2.0 authorization-code against accounts.zoho.com with 458 distinct scopes, and every specification templates both the data centre and the API version into the server URL (https://zohoapis.{dc}/crm/{version}, dc one of com, eu, in, cn, au). Usage is metered in API credits on a rolling 24-hour window rather than in requests, alongside an org-level concurrency cap. Zoho additionally ships server-side SDKs for Node.js, TypeScript, Python, PHP, C#, Java, Ruby and Scala, a widget/extension CLI (ZET), a documented webhook surface (Instant Notifications), and a hosted MCP product that names Zoho CRM as a supported app.
Zoho CRM publishes 36 API contracts indexed on the APIs.io network, including Actions API, Appointments S API, Attachments API, and 33 more. Tagged areas include CRM, Sales, Marketing Automation, Lead Management, and Customer Engagement.
The Zoho CRM catalog on APIs.io includes 1 event-driven AsyncAPI specification, 1 JSON-LD context, and 2 Spectral governance rulesets.
Zoho CRM’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, signup flow, and 155 more developer resources.
What this lets a business do 2
Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →
What people ask Zoho CRM 36
The questions people put to an LLM, and the jobs they hand an agent, that Zoho CRM's APIs answer — each one linked to the operation that does it. Generated by API Evangelist
Showing 12 of 36 APIs with phrasing — see every API.
Kin Score
Markets this provider is in provisional
The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.
| Market | Position | Depth | Registered MCP server | Declares compatibility |
|---|---|---|---|---|
| Commerce and CRM | gravity | 52.9 | - | - |
| Salesforce AppExchange (CRM, outbound, business-process automation) | gravity | 52.9 | - | - |
| HubSpot App Marketplace (CRM add-ons, outbound, performance marketing, chat) | gravity | 52.9 | - | - |
| Pipedrive Marketplace (CRM integrations from third-party publishers for the SMB sales CRM) | gravity | 52.9 | - | - |
| Official SDKs on Packagist, pub.dev and Hex | gravity | 52.9 | - | - |
| Intercom App Store (customer-support, chat and messaging integrations) | gravity | 52.9 | - | - |
Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.
Standards implemented 3
Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.
APIs 36
Individual APIs this provider publishes, each with its own machine-readable definition.
Zoho CRM Actions API
The Actions API from Zoho CRM — 36 operation(s) for actions.
Zoho CRM Appointments S API
The Appointments S API from Zoho CRM — 2 operation(s) for appointments s.
Zoho CRM Attachments API
The Attachments API from Zoho CRM — 2 operation(s) for attachments.
Zoho CRM Composite Requests API
The Composite Requests API from Zoho CRM — 1 operation(s) for composite requests.
Zoho CRM Contact Roles API
The Contact Roles API from Zoho CRM — 2 operation(s) for contact roles.
Zoho CRM Contacts API
The Contacts API from Zoho CRM — 4 operation(s) for contacts.
Zoho CRM Coql API
The Coql API from Zoho CRM — 1 operation(s) for coql.
Zoho CRM Deleted API
The Deleted API from Zoho CRM — 2 operation(s) for deleted.
Zoho CRM Email Drafts API
The Email Drafts API from Zoho CRM — 2 operation(s) for email drafts.
Zoho CRM Emails API
The Emails API from Zoho CRM — 2 operation(s) for emails.
Zoho CRM Emails Sharing Details API
The Emails Sharing Details API from Zoho CRM — 1 operation(s) for emails sharing details.
Zoho CRM Events API
The Events API from Zoho CRM — 1 operation(s) for events.
Zoho CRM Features API
The Features API from Zoho CRM — 2 operation(s) for features.
Zoho CRM Files API
The Files API from Zoho CRM — 1 operation(s) for files.
Zoho CRM Global Picklists API
The Global Picklists API from Zoho CRM — 3 operation(s) for global picklists.
Zoho CRM Holidays API
Operations for managing holidays that affect business hours and shift schedules
Zoho CRM Layouts API
The Layouts API from Zoho CRM — 1 operation(s) for layouts.
Zoho CRM Leads API
The Leads API from Zoho CRM — 3 operation(s) for leads.
Zoho CRM Locking Information S API
The Locking Information S API from Zoho CRM — 2 operation(s) for locking information s.
Zoho CRM Notes API
The Notes API from Zoho CRM — 4 operation(s) for notes.
Zoho CRM Org API
The Org API from Zoho CRM — 5 operation(s) for org.
Zoho CRM Photo API
The Photo API from Zoho CRM — 1 operation(s) for photo.
Zoho CRM Read API
The Read API from Zoho CRM — 3 operation(s) for read.
Zoho CRM Records API
The Records API from Zoho CRM — 3 operation(s) for records.
Zoho CRM Search API
The Search API from Zoho CRM — 1 operation(s) for search.
Zoho CRM Services S API
The Services S API from Zoho CRM — 2 operation(s) for services s.
Zoho CRM Settings API
The Settings API from Zoho CRM — 107 operation(s) for settings.
Zoho CRM Timeline API
The Timeline API from Zoho CRM — 1 operation(s) for timeline.
Zoho CRM Upload API
The Upload API from Zoho CRM — 1 operation(s) for upload.
Zoho CRM Upsert API
The Upsert API from Zoho CRM — 1 operation(s) for upsert.
Zoho CRM Users API
The Users API from Zoho CRM — 10 operation(s) for users.
Zoho CRM Workflow Configurations API
The Workflow Configurations API from Zoho CRM — 1 operation(s) for workflow configurations.
Zoho CRM Write API
The Write API from Zoho CRM — 2 operation(s) for write.
Zoho CRM Zia Org Enrichment API
The Zia Org Enrichment API from Zoho CRM — 2 operation(s) for zia org enrichment.
Zoho CRM Zoho CRM Related Records API
The Zoho CRM Related Records API API from Zoho CRM — 2 operation(s) for zoho crm related records api.
Zoho CRM APIS API
The Apis API from Zoho CRM — 1 operation(s) for apis.
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MCP Servers 1
Model Context Protocol servers that expose these APIs to AI agents.
Agent Skills 6
Packaged agent skills for driving this provider's APIs from an AI assistant.
bulk-export-and-import
AGENT SKILLconvert-a-lead
AGENT SKILLcreate-and-update-records-safely
AGENT SKILLdiscover-modules-and-fields
AGENT SKILLquery-and-search
AGENT SKILLsubscribe-to-record-notifications
AGENT SKILLZoho CRM API pricing
Prices published by Zoho CRM.
| Plan | Price |
|---|---|
| Free | ₹ 0 3 users |
| Standard | ₹ 800/user/month |
| Professional | ₹ 1,400/user/month |
| Enterprise | ₹ 2,400/user/month |
| Ultimate | ₹ 2,600/user/month |
Plan details, limits and sources →
Rate limits
- Free api_credits per-org-per-day: Free Edition 5000 credits 5000 credits
- Standard / Starter api_credits per-org-per-day: Standard/Starter Edition 50,000 credits + (Number of User licenses x 250) + Add-on credits 100,000 credits
- Professional api_credits per-org-per-day: Professional 50,000 credits + (Number of User licenses x 500) + Add-on credits 3,000,000 credits
Billed by: seat · FinOps profile →
Pricing Plans 1
Published pricing tiers and plan structures.
Rate Limits 1
Documented rate limits and quota policies.
Zoho Crm Rate Limits
RATE LIMITSService Levels 1
Uptime the provider promises or reports, as SLA4OAI. Read from its own pages; APIs.io runs no monitors.
Zoho CRM
SLAFinOps 1
Cost, billing, and metering signals for API financial operations.
Zoho Crm Finops
FINOPSEvent Specifications 1
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Zoho CRM Notifications API
AsyncAPI 2.6 specification for the Zoho CRM Notifications (Instant Notifications) API surface. Subscribers register a notify_url (channel) with Zoho CRM via the REST "actions/wa...
ASYNCAPISemantic Vocabularies 1
JSON-LD contexts and semantic vocabularies used across these APIs.
Zoho Crm Context
JSON-LDSpectral Rules 2
Spectral governance rulesets for linting and validating these APIs.
Zoho CRM — asyncapi rules
SPECTRALZoho CRM API Rules
SPECTRALOpenAPI Overlays 141
Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.
Zoho Crm Actions Api Phrasing Overlay
GENERATEDZoho Crm Apis Api Phrasing Overlay
GENERATEDZoho Crm Apis Overlay
DERIVEDZoho Crm Appointments Overlay
DERIVEDZoho Crm Associate Email Overlay
DERIVEDZoho Crm Attachments Overlay
DERIVEDZoho Crm Bulk Read Overlay
DERIVEDZoho Crm Bulk Write Overlay
DERIVEDZoho Crm Business Hours Overlay
DERIVEDZoho Crm Cadences Overlay
DERIVEDZoho Crm Cancel Meetings Overlay
DERIVEDZoho Crm Change Owner Overlay
DERIVEDZoho Crm Contact Roles Overlay
DERIVEDZoho Crm Contacts Api Phrasing Overlay
GENERATEDZoho Crm Convert Overlay
DERIVEDZoho Crm Coql Api Phrasing Overlay
GENERATEDZoho Crm Coql Overlay
DERIVEDZoho Crm Currencies Overlay
DERIVEDZoho Crm Custom Views Overlay
DERIVEDZoho Crm Data Sharing Overlay
DERIVEDZoho Crm Deleted Api Phrasing Overlay
GENERATEDZoho Crm Email Drafts Overlay
DERIVEDZoho Crm Email Templates Overlay
DERIVEDZoho Crm Emails Api Phrasing Overlay
GENERATEDZoho Crm Events Api Phrasing Overlay
GENERATEDZoho Crm Features Api Phrasing Overlay
GENERATEDZoho Crm Features Overlay
DERIVEDZoho Crm Fetch Full Data Overlay
DERIVEDZoho Crm Field Updates Overlay
DERIVEDZoho Crm Fields Overlay
DERIVEDZoho Crm Files Api Phrasing Overlay
GENERATEDZoho Crm Files Overlay
DERIVEDZoho Crm Find And Merge Overlay
DERIVEDZoho Crm Fiscal Year Overlay
DERIVEDZoho Crm From Addresses Overlay
DERIVEDZoho Crm Holidays Api Phrasing Overlay
GENERATEDZoho Crm Holidays Overlay
DERIVEDZoho Crm Layouts Api Phrasing Overlay
GENERATEDZoho Crm Layouts Overlay
DERIVEDZoho Crm Leads Api Phrasing Overlay
GENERATEDZoho Crm Mail Merge Overlay
DERIVEDZoho Crm Map Dependency Overlay
DERIVEDZoho Crm Mass Convert Overlay
DERIVEDZoho Crm Mass Update Overlay
DERIVEDZoho Crm Module Search Overlay
DERIVEDZoho Crm Modules Overlay
DERIVEDZoho Crm Notes Api Phrasing Overlay
GENERATEDZoho Crm Notes Overlay
DERIVEDZoho Crm Notifications Overlay
DERIVEDZoho Crm Org Api Phrasing Overlay
GENERATEDZoho Crm Org Overlay
DERIVEDZoho Crm Org Photo Overlay
DERIVEDZoho Crm Photo Api Phrasing Overlay
GENERATEDZoho Crm Pipeline Overlay
DERIVEDZoho Crm Portal Users Overlay
DERIVEDZoho Crm Portals Overlay
DERIVEDZoho Crm Profiles Overlay
DERIVEDZoho Crm Read Api Phrasing Overlay
GENERATEDZoho Crm Record Count Overlay
DERIVEDZoho Crm Record Overlay
DERIVEDZoho Crm Record Photo Overlay
DERIVEDZoho Crm Records Api Phrasing Overlay
GENERATEDZoho Crm Recycle Bin Overlay
DERIVEDZoho Crm Related Lists Overlay
DERIVEDZoho Crm Related Notes Overlay
DERIVEDZoho Crm Related Records Overlay
DERIVEDZoho Crm Roles Overlay
DERIVEDZoho Crm Scoring Rules Overlay
DERIVEDZoho Crm Search Api Phrasing Overlay
GENERATEDZoho Crm Send Mail Overlay
DERIVEDZoho Crm Services Overlay
DERIVEDZoho Crm Services S Api Phrasing Overlay
GENERATEDZoho Crm Settings Api Phrasing Overlay
GENERATEDZoho Crm Share Records Overlay
DERIVEDZoho Crm Shift Hours Overlay
DERIVEDZoho Crm Tags Actions Overlay
DERIVEDZoho Crm Tags Overlay
DERIVEDZoho Crm Territories Overlay
DERIVEDZoho Crm Territory Users Overlay
DERIVEDZoho Crm Timeline Api Phrasing Overlay
GENERATEDZoho Crm Timelines Overlay
DERIVEDZoho Crm Unblock Email Overlay
DERIVEDZoho Crm Upload Api Phrasing Overlay
GENERATEDZoho Crm Upload Overlay
DERIVEDZoho Crm Upsert Api Phrasing Overlay
GENERATEDZoho Crm User Groups Overlay
DERIVEDZoho Crm Users Api Phrasing Overlay
GENERATEDZoho Crm Users Overlay
DERIVEDZoho Crm Users Transfer Overlay
DERIVEDZoho Crm Variable Groups Overlay
DERIVEDZoho Crm Variables Overlay
DERIVEDZoho Crm Webhooks Overlay
DERIVEDZoho Crm Wizards Overlay
DERIVEDZoho Crm Workflow Rules Overlay
DERIVEDZoho Crm Workflow Tasks Overlay
DERIVEDZoho Crm Write Api Phrasing Overlay
GENERATEDZoho Crm Zia Enrichment Overlay
DERIVEDScroll for all 141
JSON Schema 48
Standalone JSON Schema definitions for this provider's data models.
ActionResponse
JSON SCHEMAApiName
JSON SCHEMAAttachmentListResponse
JSON SCHEMAAttachmentSuccessResponse
JSON SCHEMABulkOperationResponse
JSON SCHEMAConversionRequestWrapper
JSON SCHEMAConversionScheduledWrapper
JSON SCHEMAConversionSuccessWrapper
JSON SCHEMACoqlFieldSchema
JSON SCHEMADataError
JSON SCHEMADeleteRelationsSuccessResponse
JSON SCHEMADelete207SuccessResponse
JSON SCHEMAError Response Core
JSON SCHEMAError Response Core
JSON SCHEMAError Response Core
JSON SCHEMAError Response Core
JSON SCHEMAFieldLabel
JSON SCHEMAFieldRequestBodySchema
JSON SCHEMAFieldSchema
JSON SCHEMAFieldUpdateRequestBodySchema
JSON SCHEMAGetservicessResponse200
JSON SCHEMAGetworkflowconfigurationsResponse200
JSON SCHEMAHolidaysSuccessResponse
JSON SCHEMAId
JSON SCHEMAInfo
JSON SCHEMAModulepluralLabel
JSON SCHEMAOrgDetails
JSON SCHEMAPickListDisplayValue
JSON SCHEMAPickListReferenceValue
JSON SCHEMAPost207multistatusResponse207
JSON SCHEMAPostappointmentssRequest
JSON SCHEMAPostservicessRequest
JSON SCHEMARecordGETSucessResponse
JSON SCHEMARecordSuccessResponse
JSON SCHEMARecordsInputSchema
JSON SCHEMARelatedList
JSON SCHEMASendMailRequest
JSON SCHEMASuccessResponse
JSON SCHEMATerritoryGetResponse
JSON SCHEMATerritoryGETSchema
JSON SCHEMATerritorySchedueledSuccessCode
JSON SCHEMAUpdateLayoutRequest
JSON SCHEMAUpdateLayoutSuccessResponse
JSON SCHEMAUpsertRelationsRequest
JSON SCHEMAUpsertRelationsSuccessResponse
JSON SCHEMAUserDetails
JSON SCHEMAUser
JSON SCHEMAValidationErrorWrapper
JSON SCHEMAScroll for all 48
Security Posture 4
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Zoho Crm Trust Center
ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO 9001, ISO/IEC 20000-1, ISO 22301, SOC 1 Type 2 (SSAE 18 / ISAE 3402), SOC 2 Type 2, SOC 2 + HIPAA Type 2, PCI DSS...
SECURITYScopes 1
OAuth scopes governing access to this provider's APIs.
Agentic Access 1
Recommended x-agentic-access execution contracts for AI agents.
Resources
Get Started 5
Portal, sign-up, and the first successful call
Documentation 3
Reference material describing how the API behaves
Agent Surfaces 5
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 13
Pagination, idempotency, versioning, errors, and events
Scroll for all 13
Build 8
SDKs, sample code, and the tooling you integrate with
Scroll for all 8
Access & Security 8
Authentication, authorization, and security posture
Scroll for all 8
Operate 5
Status, limits, changes, and where to get help
Commercial 4
Pricing, plans, and the legal terms of use
Company 3
The organization behind the API
Other 108
Properties that don't map to a standard resource type
Scroll for all 108
Source (apis.yml)
Zoho CRM API — frequently asked questions
Does Zoho CRM have an API?
Yes. APIs.io lists 36 APIs from Zoho CRM, including Zoho CRM Actions API, Zoho CRM Appointments S API and Zoho CRM Attachments API, and 33 more.
Is there an OpenAPI specification for the Zoho CRM API?
Yes. APIs.io indexes 36 OpenAPI specifications for Zoho CRM, each linked for download from this page.
How do I authenticate with the Zoho CRM API?
Zoho CRM documents its authentication (oauth2 · 2 schemes). The details are profiled on APIs.io as Zoho Crm Authentication.
How much does the Zoho CRM API cost?
Zoho CRM publishes its prices; its Free plan is ₹ 0 3 users as of 2026-08-13. APIs.io lists 5 pricing plans for Zoho CRM, with each plan's price, limits and inclusions under Pricing on this page.
Does Zoho CRM have an MCP server?
Yes. APIs.io lists 1 MCP server for Zoho CRM: Remote MCP server over HTTP requiring OAuth.
Is the Zoho CRM API ready for AI agents?
Zoho CRM has a Kin Score of 86.0 out of 100 (exemplar) and an Agent Readiness score of 44.2 (agent-ready), scored by API Evangelist on 2026-11-06.
Work with this as data
Every provider here is available over the APIs.io API and to AI agents over MCP.