Zoho CRM website screenshot

Zoho CRM

Zoho CRM is an AI-powered sales and customer relationship management platform from Zoho that helps businesses manage leads, contacts, accounts, deals, and customer engagement across multiple channels. The Zoho CRM REST API (currently at v8) uses OAuth 2.0 authorization-code flow and provides programmatic access to records, modules, users, workflows, analytics, and bulk data operations, with an OpenAPI specification published for the API.

Zoho CRM publishes 2 APIs on the APIs.io network: REST API v8 and Notifications API v2. Tagged areas include CRM, Sales, Customer Relationship Management, Marketing Automation, and Lead Management.

The Zoho CRM catalog on APIs.io includes 1 event-driven AsyncAPI specification and 1 Spectral governance ruleset.

Zoho CRM’s developer surface includes documentation, signup flow, pricing, engineering blog, and 7 more developer resources.

🌐 Visit website 📡 Source on GitHub
35.5/100 thin ▬ flat Agent 22/100 agent aware Full breakdown ↓
scored 2026-07-28 · rubric v0.6
2 APIs
CRMSalesCustomer Relationship ManagementMarketing AutomationLead ManagementCustomer Engagement

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-28 · rubric v0.6
Composite quality — 35.5/100 · thin
Contract Quality 16.1 / 25
Developer Ergonomics 4.8 / 20
Commercial Clarity 2.1 / 20
Operational Transparency 0.7 / 13
Governance 5.0 / 12
Discoverability 6.9 / 10
Agent readiness — 22/100 · agent aware
Machine-Readable Contract 18 / 18
Agentic Access Contract 0 / 10
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/zoho-crm: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Zoho CRM REST API v8

OAuth 2.0 protected REST API for managing CRM records, modules, users, workflows, notes, attachments, tags, and bulk data operations across the Zoho CRM platform.

Zoho CRM Notifications API v2

Instant Notifications API for Zoho CRM. Subscribers register a channel via POST /crm/v2/actions/watch with a notify_url and a list of module/operation events (for example Leads....

GraphQL 1

GraphQL schemas published by this provider.

Zoho CRM GraphQL Schema

This is a conceptual GraphQL schema for Zoho CRM, derived from the Zoho CRM REST API v8. Zoho CRM is an AI-powered sales and customer relationship management platform that helps...

GRAPHQL

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Zoho CRM Notifications API

AsyncAPI 2.6 specification for the Zoho CRM Notifications (Instant Notifications) API surface. Subscribers register a notify_url (channel) with Zoho CRM via the REST "actions/wa...

ASYNCAPI

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Zoho CRM API Rules

7 rules · 1 errors 6 warnings

SPECTRAL

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Zoho Crm Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Zoho Crm Vulnerability Disclosure

security.txt · contact published

SECURITY

Resources

Get Started 2

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 Signup
Signup

Documentation 1

Reference material describing how the API behaves

Documentation
Documentation

Build 2

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization
 PostmanWorkspace
PostmanWorkspace

Access & Security 2

Authentication, authorization, and security posture

VulnerabilityDisclosure
VulnerabilityDisclosure
 DomainSecurity
DomainSecurity

Commercial 1

Pricing, plans, and the legal terms of use

Pricing
Pricing

Company 3

The organization behind the API

LinkedIn
LinkedIn
 Website
Website
 Blog
Blog

Source (apis.yml)

apis.yml Raw ↑ 
aid: zoho-crm
name: Zoho CRM
description: Zoho CRM is an AI-powered sales and customer relationship management platform from Zoho that helps businesses
  manage leads, contacts, accounts, deals, and customer engagement across multiple channels. The Zoho CRM REST API (currently
  at v8) uses OAuth 2.0 authorization-code flow and provides programmatic access to records, modules, users, workflows, analytics,
  and bulk data operations, with an OpenAPI specification published for the API.
type: Index
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/zoho-crm.png
tags:
- CRM
- Sales
- Customer Relationship Management
- Marketing Automation
- Lead Management
- Customer Engagement
url: https://raw.githubusercontent.com/api-evangelist/zoho-crm/refs/heads/main/apis.yml
created: '2026-05-11'
modified: '2026-05-30'
specificationVersion: '0.19'
apis:
- aid: zoho-crm:rest-api-v8
  name: Zoho CRM REST API v8
  description: OAuth 2.0 protected REST API for managing CRM records, modules, users, workflows, notes, attachments, tags,
    and bulk data operations across the Zoho CRM platform.
  humanURL: https://www.zoho.com/crm/developer/docs/api/v8/
  baseURL: https://www.zohoapis.com/crm/v8
  tags:
  - CRM
  - REST
  - OAuth 2.0
  - Records
  - Modules
  properties:
  - type: Documentation
    url: https://www.zoho.com/crm/developer/docs/api/v8/
  - type: OAuth Overview
    url: https://www.zoho.com/crm/developer/docs/api/v8/oauth-overview.html
  - type: List of APIs
    url: https://www.zoho.com/crm/developer/docs/api/v8/list-available-rest-apis.html
  - type: OpenAPI
    url: https://www.zoho.com/crm/developer/docs/api/v8/openapi-specification.html
  - type: Scopes
    url: https://www.zoho.com/crm/developer/docs/api/v8/scopes.html
  - url: graphql/zoho-crm-graphql.md
    type: GraphQL
- aid: zoho-crm:notifications-api-v2
  name: Zoho CRM Notifications API v2
  description: Instant Notifications API for Zoho CRM. Subscribers register a channel via POST /crm/v2/actions/watch with
    a notify_url and a list of module/operation events (for example Leads.create, Contacts.edit, Deals.delete, Accounts.all).
    Zoho CRM then POSTs JSON callbacks to the notify_url whenever the subscribed create, edit, delete, or all operations occur
    on records in the subscribed module.
  humanURL: https://www.zoho.com/crm/developer/docs/api/v2/notifications/
  baseURL: https://www.zohoapis.com/crm/v2
  tags:
  - CRM
  - Notifications
  - Webhooks
  - Events
  - AsyncAPI
  properties:
  - type: Documentation
    url: https://www.zoho.com/crm/developer/docs/api/v2/notifications/
  - type: AsyncAPI
    url: https://raw.githubusercontent.com/api-evangelist/zoho-crm/refs/heads/main/asyncapi/zoho-crm-notifications-asyncapi.yml
common:
- type: VulnerabilityDisclosure
  url: security/zoho-crm-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/zoho-crm-domain-security.yml
- type: GitHubOrganization
  url: https://github.com/zoho
- type: LinkedIn
  url: https://www.linkedin.com/showcase/zohocrm
- type: Website
  url: https://www.zoho.com/crm/
- type: Documentation
  url: https://www.zoho.com/crm/developer/docs/api/v8/
- type: DeveloperPortal
  url: https://www.zoho.com/crm/developer/
- type: Signup
  url: https://www.zoho.com/crm/signup.html
- type: Pricing
  url: https://www.zoho.com/crm/zohocrm-pricing.html
- type: PostmanWorkspace
  url: https://www.postman.com/zohocrmdevelopers/zoho-crm-developers/overview
- url: https://www.zoho.com/crm/blog/feed/
  type: Blog
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com