Zoho CRM

Zoho CRM Write API

The Write API from Zoho CRM — 2 operation(s) for write.

Documentation GitHub OpenAPI

Operations 2

POST /write Create Bulk Write Job #

GET /write/{jobId} Get Bulk Write Job Details #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Bulk Write API
  description: Bulk Write API allows you to insert, update, or upsert a large set of data.
  version: '8'
servers:
- url: https://zohoapis.{dc}/crm/bulk/{version}
  description: API Server URL
  variables:
    dc:
      description: API Server URL TLD
      default: com
      enum:
      - eu
      - com
      - au
      - in
      - jp
      - cn
      - ca
    version:
      description: API Version
      default: v8
tags:
- name: Write
paths:
  /write:
    post:
      summary: Create Bulk Write Job
      description: Creates a new bulk write job to insert or update records in bulk
      operationId: createBulkWriteJob
      requestBody:
        content:
          application/json:
            schema:
              type: object
              description: Bulk write job creation request
              additionalProperties: false
              properties:
                character_encoding:
                  type:
                  - string
                  - 'null'
                  description: Character encoding of the file
                  maxLength: 50
                operation:
                  type: string
                  description: Type of bulk operation to perform
                  enum:
                  - insert
                  - update
                  - upsert
                callback:
                  type: object
                  description: Callback configuration for job completion notification
                  additionalProperties: false
                  properties:
                    url:
                      type: string
                      description: Callback URL to receive job completion notification
                      format: uri
                    method:
                      type: string
                      description: HTTP method for callback
                      enum:
                      - post
                  required:
                  - url
                  - method
                resource:
                  type: array
                  description: List of resources to process in bulk
                  maxItems: 100
                  items:
                    type: object
                    description: Resource configuration for bulk operation
                    additionalProperties: false
                    properties:
                      type:
                        type: string
                        description: Type of resource
                        enum:
                        - data
                      file_names:
                        type: array
                        description: List of file names to process
                        maxItems: 10
                        items:
                          type: string
                          description: File name
                          maxLength: 255
                      module:
                        type: object
                        description: Target module for bulk operation
                        additionalProperties: false
                        properties:
                          api_name:
                            type: string
                            description: API name of the module
                            maxLength: 100
                        required:
                        - api_name
                      file_id:
                        type: string
                        description: ID of the uploaded file
                        maxLength: 100
                      ignore_empty:
                        type: boolean
                        description: Whether to ignore empty values
                      find_by:
                        type: string
                        description: Field to use for finding existing records
                        enum:
                        - id
                      field_mappings:
                        type: array
                        description: Mapping between file columns and module fields
                        maxItems: 500
                        items:
                          type: object
                          description: Field mapping configuration
                          additionalProperties: false
                          properties:
                            api_name:
                              type: string
                              description: API name of the field
                              maxLength: 100
                            index:
                              type: integer
                              format: int32
                              description: Column index in the file
                          required:
                          - api_name
                          - index
                    required:
                    - type
                    - file_names
                    - module
                    - file_id
                    - find_by
              required:
              - operation
              - resource
        required: true
      responses:
        '201':
          description: Bulk write job created successfully
          content:
            application/json:
              schema:
                type: object
                description: Successful bulk write job creation response
                additionalProperties: false
                properties:
                  status:
                    type: string
                    description: Status of the operation
                    enum:
                    - success
                  code:
                    type: string
                    description: Response code indicating the result
                    enum:
                    - SUCCESS
                    - FILE_UPLOAD_SUCCESS
                  message:
                    type: string
                    description: Response message
                    enum:
                    - success
                    - file uploaded.
                  details:
                    type: object
                    description: Details of the created bulk write job
                    additionalProperties: false
                    properties:
                      id:
                        type: string
                        description: Unique identifier of the bulk write job
                        maxLength: 100
                      created_by:
                        type: object
                        description: User who created the bulk write job
                        additionalProperties: false
                        properties:
                          id:
                            type: string
                            description: User ID
                            maxLength: 100
                          name:
                            type: string
                            description: User name
                            maxLength: 100
                        required:
                        - id
                    required:
                    - id
                    - created_by
                required:
                - status
                - code
                - message
                - details
        '400':
          description: Bad Request - Invalid input parameters or validation errors
          content:
            application/json:
              schema:
                oneOf:
                - type: object
                  description: Invalid callback URL error response
                  additionalProperties: false
                  properties:
                    code:
                      type: string
                      description: Error code
                      enum:
                      - INVALID_CALLBACK_URL
                    details:
                      type: object
                      description: Additional error details
                      additionalProperties: true
                    message:
                      type: string
                      description: Error message
                      maxLength: 1000
                    status:
                      type: string
                      description: Response status
                      enum:
                      - error
                - type: object
                  description: Invalid data error response
                  additionalProperties: false
                  properties:
                    code:
                      type: string
                      description: Error code
                      enum:
                      - INVALID_DATA
                    details:
                      type: object
                      description: Additional error details
                      additionalProperties: true
                    message:
                      type: string
                      description: Error message
                      maxLength: 1000
                    status:
                      type: string
                      description: Response status
                      enum:
                      - error
                - type: object
                  description: Mandatory field not found error response
                  additionalProperties: false
                  properties:
                    code:
                      type: string
                      description: Error code
                      enum:
                      - MANDATORY_NOT_FOUND
                    details:
                      type: object
                      description: Error details
                      additionalProperties: true
                    message:
                      type: string
                      description: Error message
                      enum:
                      - Required key parent_column_index is not available
                      - Required key find_by is not available
                    status:
                      type: string
                      description: Response status
                      enum:
                      - error
                - type: object
                  description: Coexistence not allowed error response
                  additionalProperties: false
                  properties:
                    code:
                      type: string
                      description: Error code
                      enum:
                      - COEXISTENCE_NOT_ALLOWED
                    status:
                      type: string
                      description: Response status
                      enum:
                      - error
                - type: object
                  description: File not supported error response
                  additionalProperties: false
                  properties:
                    code:
                      type: string
                      description: Error code
                      enum:
                      - FILE_NOT_SUPPORTED
                    details:
                      type: object
                      description: Additional error details
                      additionalProperties: true
                    message:
                      type: string
                      description: Error message
                      maxLength: 1000
                    status:
                      type: string
                      description: Response status
                      enum:
                      - error
                - type: object
                  description: File not found error response
                  additionalProperties: false
                  properties:
                    code:
                      type: string
                      description: Error code
                      enum:
                      - FILE_NOT_FOUND
                    details:
                      type: object
                      description: Additional error details
                      additionalProperties: true
                    message:
                      type: string
                      description: Error message
                      maxLength: 1000
                    status:
                      type: string
                      description: Response status
                      enum:
                      - error
                - type: object
                  description: File not found error response
                  additionalProperties: false
                  properties:
                    code:
                      type: string
                      description: Error code
                      enum:
                      - INVALID_REQUEST
                    details:
                      type: object
                      description: Additional error details
                      additionalProperties: true
                    message:
                      type: string
                      description: Error message
                      maxLength: 1000
                    status:
                      type: string
                      description: Response status
                      enum:
                      - error
                - type: object
                  description: Mandatory fields not mapped error response
                  additionalProperties: false
                  properties:
                    code:
                      type: string
                      description: Error code
                      enum:
                      - MANDATORY_FIELDS_NOT_MAPPED
                    details:
                      type: object
                      description: Additional error details
                      additionalProperties: true
                    message:
                      type: string
                      description: Error message
                      maxLength: 1000
                    status:
                      type: string
                      description: Response status
                      enum:
                      - error
                - type: object
                  description: Invalid callback method error response
                  additionalProperties: false
                  properties:
                    code:
                      type: string
                      description: Error code
                      enum:
                      - INVALID_CALLBACK_METHOD
                    details:
                      type: object
                      description: Additional error details
                      additionalProperties: false
                      properties:
                        supported_callback_methods:
                          type: array
                          description: List of supported callback methods
                          maxItems: 10
                          items:
                            type: string
                            description: Callback method
                            maxLength: 50
                    message:
                      type: string
                      description: Error message
                      maxLength: 1000
                    status:
                      type: string
                      description: Response status
                      enum:
                      - error
                - type: object
                  description: Missing required key error response
                  additionalProperties: false
                  properties:
                    code:
                      type: string
                      description: Error code
                      enum:
                      - MISSING_REQUIRED_KEY
                    details:
                      type: object
                      description: Additional error details
                      additionalProperties: false
                      properties:
                        json_path:
                          type: string
                          description: JSON path to the missing key
                          maxLength: 500
                    message:
                      type: string
                      description: Error message
                      maxLength: 1000
                    status:
                      type: string
                      description: Response status
                      enum:
                      - error
                - type: object
                  description: Module not available error response
                  additionalProperties: false
                  properties:
                    code:
                      type: string
                      description: Error code
                      enum:
                      - MODULE_NOT_AVAILABLE
                    details:
                      type: object
                      description: Additional error details
                      additionalProperties: true
                    message:
                      type: string
                      description: Error message
                      maxLength: 1000
                    status:
                      type: string
                      description: Response status
                      enum:
                      - error
                - type: object
                  description: Request body not supported error response
                  additionalProperties: false
                  properties:
                    code:
                      type: string
                      description: Error code
                      enum:
                      - REQUEST_BODY_NOT_SUPPORTED
                    details:
                      type: object
                      description: Additional error details
                      additionalProperties: true
                    message:
                      type: string
                      description: Error message
                      maxLength: 1000
                    status:
                      type: string
                      description: Response status
                      enum:
                      - error
      security:
      - iam-oauth2-schema:
        - ZohoCRM.bulk.CREATE
      tags:
      - Write
  /write/{jobId}:
    get:
      summary: Get Bulk Write Job Details
      description: To upload a CSV file in ZIP format for bulk write API. The response contains the file_id. Use this ID while making the bulk write request.
      operationId: getJobDetails
      parameters:
      - $ref: '#/components/parameters/JobId'
      responses:
        '200':
          description: Bulk write job details retrieved successfully
          content:
            application/json:
              schema:
                type: object
                description: Bulk write job details response
                additionalProperties: false
                properties:
                  status:
                    type: string
                    description: Status of the bulk write job
                    maxLength: 50
                  character_encoding:
                    type: string
                    description: Character encoding used for the file
                    maxLength: 50
                  resource:
                    type: array
                    description: List of resources processed in the bulk write job
                    maxItems: 100
                    items:
                      type: object
                      description: Resource details
                      additionalProperties: false
                      properties:
                        status:
                          type: string
                          description: Status of the resource processing
                          enum:
                          - COMPLETED
                          - ADDED
                          - INPROGRESS
                          - SKIPPED
                        type:
                          type: string
                          description: Type of resource
                          enum:
                          - data
                        module:
                          type: object
                          description: Module information
                          additionalProperties: false
                          properties:
                            api_name:
                              type: string
                              description: API name of the module
                              maxLength: 100
                            id:
                              type: string
                              description: Module ID
                              maxLength: 100
                          required:
                          - api_name
                        ignore_empty:
                          type: boolean
                          description: Whether empty values are ignored
                        field_mappings:
                          type: array
                          description: Field mapping configuration
                          maxItems: 500
                          items:
                            type: object
                            description: Individual field mapping
                            additionalProperties: false
                            properties:
                              api_name:
                                type: string
                                description: API name of the field
                                maxLength: 100
                              index:
                                type: integer
                                format: int32
                                description: Column index in the file
                              format:
                                type:
                                - string
                                - 'null'
                                description: Format of the field value
                                maxLength: 100
                              find_by:
                                type:
                                - string
                                - 'null'
                                description: Field to find records by
                                maxLength: 100
                              default_value:
                                type: object
                                description: Default value configuration
                                additionalProperties: false
                                properties:
                                  value:
                                    type: string
                                    description: Default value
                                    maxLength: 500
                                required:
                                - value
                              parent_column_index:
                                type:
                                - integer
                                - 'null'
                                format: int32
                                description: Parent column index for related fields
                              module:
                                type:
                                - string
                                - 'null'
                                description: Related module name
                                maxLength: 100
                            required:
                            - api_name
                            - index
                        file:
                          type: object
                          description: File processing details
                          additionalProperties: false
                          properties:
                            status:
                              type: string
                              description: File processing status
                              enum:
                              - COMPLETED
                              - ADDED
                              - INPROGRESS
                              - SKIPPED
                            name:
                              type: string
                              description: File name
                              maxLength: 255
                            added_count:
                              type: integer
                              format: int32
                              description: Number of records added
                            skipped_count:
                              type: integer
                              format: int32
                              description: Number of records skipped
                            updated_count:
                              type: integer
                              format: int32
                              description: Number of records updated
                            total_count:
                              type: integer
                              format: int32
                              description: Total number of records
                          required:
                          - status
                          - name
                          - added_count
                          - skipped_count
                          - updated_count
                          - total_count
                        code:
                          type: string
                          description: Response code
                          maxLength: 100
                      required:
                      - status
                      - type
                      - module
                  id:
                    type: string
                    description: Bulk write job ID
                    maxLength: 100
                  result:
                    type: object
                    description: Job result details
                    additionalProperties: false
                    properties:
                      download_url:
                        type: string
                        description: URL to download the result
                        maxLength: 500
                    required:
                    - download_url
                  created_by:
                    type: object
                    description: User who created the job
                    additionalProperties: false
                    properties:
                      name:
                        type: string
                        description: User name
                        maxLength: 100
                      id:
                        type: string
                        description: User ID
                        maxLength: 100
                    required:
                    - name
                    - id
                  operation:
                    type: string
                    description: Type of operation performed
                    maxLength: 50
                  created_time:
                    type: string
                    format: date-time
                    description: Job creation timestamp
                  callback:
                    type: object
                    description: Callback configuration
                    additionalProperties: false
                    properties:
                      url:
                        type: string
                        description: Callback URL
                        enum:
                        - http://requestbin.fullcontact.com/1fcimk51
                      method:
                        type: string
                        description: Callback HTTP method
                        enum:
                        - post
                    required:
                    - url
                    - method
                required:
                - status
                - resource
                - id
                - created_by
                - operation
                - created_time
                - callback
      security:
      - iam-oauth2-schema:
        - ZohoCRM.bulk.CREATE
      tags:
      - Write
components:
  parameters:
    JobId:
      name: jobId
      in: path
      required: true
      description: Unique identifier of the bulk write job
      schema:
        type: string
        maxLength: 100
  securitySchemes:
    iam-oauth2-schema:
      type: oauth2
      flows:
        authorizationCode:
          authorizationUrl: https://accounts.zoho.com/oauth/v2/auth
          tokenUrl: https://accounts.zoho.com/oauth/v2/token
          refreshUrl: https://accounts.zoho.com/oauth/v2/token
          scopes:
            ZohoCRM.bulk.CREATE: Allows to perform CREATE operation in bulk over CRM data.