Zoho CRM Global Picklists API

openapi: 3.2.0
info:
  title: Global Picklists API
  description: Global sets are collections of picklist values that can be associated with multiple picklists across modules.
  version: '8.0'
servers:
- url: https://zohoapis.{dc}/crm/{version}
  description: API Server URL
  variables:
    dc:
      enum:
      - com
      - eu
      - in
      - cn
      - au
      default: com
      description: API Server URL TLD
    version:
      description: API Version
      default: v8
security:
- iam-oauth2-schema:
  - ZohoCRM.settings.global_picklist.ALL
  - ZohoCRM.settings.ALL
  - ZohoCRM.settings.global_picklist.READ
  - ZohoCRM.settings.global_picklist.CREATE
  - ZohoCRM.settings.global_picklist.UPDATE
  - ZohoCRM.settings.global_picklist.DELETE
tags:
- name: Global Picklists
paths:
  /settings/global_picklists/{id}/actions/replace_picklist_values:
    post:
      summary: Replace picklist values for a global picklist
      operationId: replacePicklistValues
      tags:
      - Global Picklists
      description: Schedules or executes replacement of picklist values for the specified global picklist. You can specify either `id`, `display_value`, or both for `old_value` and `new_value`. If both are provided, the system validates them for consistency. The `from` (old) value can be non-existent in the current picklist, but the `to` (new) value must be in the **used** state of the picklist option.
      parameters:
      - $ref: '#/components/parameters/Id'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              description: Request body for replacing picklist values in a global picklist.
              properties:
                replace_picklist_values:
                  type: array
                  description: Array of picklist value replacement pairs.
                  maxItems: 1
                  items:
                    type: object
                    description: Represents a single picklist value replacement pair.
                    properties:
                      old_value:
                        type: object
                        description: The existing picklist value to be replaced.
                        properties:
                          id:
                            $ref: '#/components/schemas/Id'
                          display_value:
                            $ref: '#/components/schemas/PickListDisplayValue'
                        additionalProperties: false
                      new_value:
                        type: object
                        description: The new picklist value that will replace the old one.
                        properties:
                          id:
                            $ref: '#/components/schemas/Id'
                          display_value:
                            $ref: '#/components/schemas/PickListDisplayValue'
                        additionalProperties: false
                    required:
                    - old_value
                    - new_value
                    additionalProperties: false
              required:
              - replace_picklist_values
              additionalProperties: false
      responses:
        '200':
          description: OK — Replacement completed immediately since the global set is not associated with any fields.
          content:
            application/json:
              schema:
                type: object
                description: Response object for immediate replacement completion.
                properties:
                  replace_picklist_values:
                    type: array
                    description: Array of replacement operation results.
                    maxItems: 1
                    items:
                      type: object
                      description: Replacement operation result object.
                      properties:
                        code:
                          type: string
                          description: Indicates that the replacement operation completed successfully.
                          maxLength: 50
                        details:
                          type: object
                          description: Additional details about the replacement operation.
                          additionalProperties: false
                        message:
                          type: string
                          description: Human-readable message about the replacement operation.
                          maxLength: 255
                        status:
                          type: string
                          description: Status of the replacement operation.
                          maxLength: 50
                      required:
                      - code
                      - details
                      - message
                      - status
                      additionalProperties: false
                required:
                - replace_picklist_values
                additionalProperties: false
        '202':
          description: Accepted — Replacement scheduled successfully for associated fields.
          content:
            application/json:
              schema:
                description: response object for scheduled replacement of picklist values.
                type: object
                properties:
                  replace_picklist_values:
                    maxItems: 1
                    type: array
                    description: Array of replacement operation results.
                    items:
                      type: object
                      description: Replacement operation result object.
                      properties:
                        code:
                          type: string
                          description: Indicates that the replacement operation has been scheduled.
                          maxLength: 50
                        details:
                          type: object
                          description: Additional details about the replacement operation.
                          properties:
                            job_id:
                              type: string
                              description: The ID of the scheduled replacement job.
                              maxLength: 100
                          required:
                          - job_id
                          additionalProperties: false
                        message:
                          type: string
                          description: Human-readable message about the replacement operation.
                          maxLength: 255
                        status:
                          type: string
                          description: Status of the replacement operation.
                          maxLength: 50
                      required:
                      - code
                      - details
                      - message
                      - status
                      additionalProperties: false
                required:
                - replace_picklist_values
                additionalProperties: false
        '400':
          description: Bad Request — Invalid data, missing fields, ambiguity, or disallowed actions, or if limits exceeded.
          content:
            application/json:
              schema:
                oneOf:
                - type: object
                  description: Error response with array of replacement operation errors.
                  properties:
                    replace_picklist_values:
                      type: array
                      description: Array of replacement operation error details.
                      maxItems: 1
                      items:
                        type: object
                        description: Replacement operation error object.
                        additionalProperties: false
                        properties:
                          code:
                            type: string
                            description: Error code indicating the type of validation or constraint failure.
                            enum:
                            - INVALID_DATA
                            - AMBIGUITY_DURING_PROCESSING
                            - MANDATORY_NOT_FOUND
                            - EXPECTED_FIELD_MISSING
                            - NOT_ALLOWED
                            - LIMIT_EXCEEDED
                          details:
                            type: object
                            description: Additional error-specific details.
                            additionalProperties: false
                            properties:
                              api_name:
                                type: string
                                description: name of the field causing the error.
                                maxLength: 100
                              json_path:
                                type: string
                                description: JSON path to the field causing the error.
                                maxLength: 255
                              ambiguity_due_to:
                                type: array
                                description: if both id and display_value are provided and they don't match
                                maxItems: 30
                                items:
                                  type: object
                                  description: Field causing ambiguity.
                                  additionalProperties: false
                                  properties:
                                    api_name:
                                      type: string
                                      description: name of the ambiguous field.
                                      maxLength: 100
                                    json_path:
                                      type: string
                                      description: JSON path to the ambiguous field.
                                      maxLength: 255
                              expected_fields:
                                type: array
                                description: List of expected fields that are missing.
                                maxItems: 10
                                items:
                                  type: object
                                  description: Expected field information.
                                  additionalProperties: false
                                  properties:
                                    api_name:
                                      type: string
                                      description: name of the expected field.
                                      maxLength: 100
                                    json_path:
                                      type: string
                                      description: JSON path to where the field is expected.
                                      maxLength: 255
                              limit_due_to:
                                type: array
                                description: List of picklist values that caused the limit to be exceeded.
                                maxItems: 10
                                items:
                                  type: object
                                  description: Field causing limit exceeded error.
                                  additionalProperties: false
                                  properties:
                                    api_name:
                                      type: string
                                      description: API name of the field causing limit issue.
                                      maxLength: 100
                                    json_path:
                                      type: string
                                      description: JSON path to the field causing limit issue.
                                      maxLength: 255
                              limit:
                                type: integer
                                description: The maximum allowed limit that has been exceeded. if this exists in details, limit_due_to will also be present.
                                format: int32
                          message:
                            type: string
                            description: Human-readable message describing the error.
                            maxLength: 255
                          status:
                            type: string
                            description: Status of the error response.
                            enum:
                            - error
                        required:
                        - code
                        - details
                        - message
                        - status
                  required:
                  - replace_picklist_values
                  additionalProperties: false
                - type: object
                  description: Top-level validation or system restriction errors.
                  additionalProperties: false
                  properties:
                    code:
                      type: string
                      description: Error code indicating invalid data or disallowed action.
                      enum:
                      - INVALID_DATA
                      - NOT_ALLOWED
                    details:
                      type: object
                      description: Additional details about the top-level error.
                      additionalProperties: false
                      properties:
                        resource_path_index:
                          type: integer
                          description: Index in the resource path indicating the error location.
                          format: int32
                          enum:
                          - 2
                      required:
                      - resource_path_index
                    message:
                      type: string
                      description: Human-readable error message describing the issue.
                      maxLength: 255
                    status:
                      type: string
                      description: Status of the error response.
                      maxLength: 50
                  required:
                  - code
                  - message
                  - status
        '403':
          $ref: '#/components/responses/Forbidden'
        '500':
          $ref: '#/components/responses/InternalServerError'
      security:
      - iam-oauth2-schema:
        - ZohoCRM.settings.global_picklist.ALL
  /settings/global_picklists/{id}/actions/replaced_values:
    get:
      summary: Get picklist values which is in replace scheduler
      operationId: getReplacedValues
      tags:
      - Global Picklists
      description: Retrieves picklist values that are currently being replaced through a replace scheduler for the given global picklist ID.
      parameters:
      - $ref: '#/components/parameters/Id'
      responses:
        '200':
          description: OK — Replace scheduler in progress. Returns values which are currently being replaced.
          content:
            application/json:
              schema:
                type: object
                description: Response object containing picklist values that are currently being replaced.
                properties:
                  replaced_values:
                    type: array
                    description: Array of picklist values that are currently being replaced.
                    maxItems: 500
                    items:
                      type: object
                      description: Object representing a replaced picklist value.
                      properties:
                        display_value:
                          $ref: '#/components/schemas/PickListDisplayValue'
                        reference_value:
                          $ref: '#/components/schemas/PickListReferenceValue'
                      required:
                      - display_value
                      - reference_value
                      additionalProperties: false
                required:
                - replaced_values
                additionalProperties: false
        '204':
          description: No Content — No replace scheduler is currently in progress for the given picklist.
        '400':
          description: Bad Request — Invalid data or not allowed action.
          content:
            application/json:
              schema:
                description: Error response object containing code, message, details, and status.
                type: object
                properties:
                  code:
                    type: string
                    enum:
                    - INVALID_DATA
                    - NOT_ALLOWED
                    description: 'Error code indicating the failure reason. Possible values: INVALID_DATA, NOT_ALLOWED.'
                  details:
                    description: Details about the error, including the resource path index.
                    type: object
                    properties:
                      resource_path_index:
                        type: integer
                        enum:
                        - 2
                        format: int32
                        description: This value is always 2.
                    required:
                    - resource_path_index
                    additionalProperties: false
                  message:
                    type: string
                    maxLength: 250
                    description: 'Describes the reason for the failure. Examples: ''the id given seems to be invalid'' or ''global picklist deletion in progress.'''
                  status:
                    type: string
                    description: Status of the error response.
                    maxLength: 100
                required:
                - code
                - message
                - status
                additionalProperties: false
        '403':
          $ref: '#/components/responses/Forbidden'
        '500':
          $ref: '#/components/responses/InternalServerError'
      security:
      - iam-oauth2-schema:
        - ZohoCRM.settings.global_picklist.READ
  /settings/global_picklists/{id}/actions/associations:
    get:
      summary: To get the fields associated with a global picklist
      operationId: getGlobalPickListFieldAssociations
      tags:
      - Global Picklists
      description: Retrieves associations of picklist values with modules, fields, and layouts for a given global picklist ID.
      parameters:
      - $ref: '#/components/parameters/Id'
      - $ref: '#/components/parameters/Page'
      - $ref: '#/components/parameters/PerPage'
      - name: include_inner_details
        in: query
        required: false
        description: 'Comma-separated list of nested details to include (e.g., `module.plural_label,module.module_name,layouts.status`). Allowed values: module.plural_label, module.module_name, layouts.status.'
        schema:
          type: array
          items:
            type: string
            description: Allowed values for including nested details in the response.
            enum:
            - module.plural_label
            - module.module_name
            - layouts.status
          maxItems: 3
        style: form
        explode: false
      responses:
        '200':
          description: Successful response containing picklist associations.
          content:
            application/json:
              schema:
                type: object
                description: Response object containing associations of global picklist fields and modules.
                properties:
                  associations:
                    type: array
                    description: List of associations between global picklist and fields/modules/layouts.
                    maxItems: 1000
                    items:
                      type: object
                      description: Association object for a global picklist field.
                      properties:
                        field:
                          type: object
                          description: Field details associated with the global picklist.
                          properties:
                            api_name:
                              $ref: '#/components/schemas/ApiName'
                            id:
                              $ref: '#/components/schemas/Id'
                            field_label:
                              $ref: '#/components/schemas/FieldLabel'
                          required:
                          - api_name
                          - id
                          additionalProperties: false
                        module:
                          type: object
                          description: Module details associated with the field.
                          properties:
                            plural_label:
                              $ref: '#/components/schemas/ModulepluralLabel'
                            api_name:
                              $ref: '#/components/schemas/ApiName'
                            module_name:
                              $ref: '#/components/schemas/ModuleName'
                            id:
                              $ref: '#/components/schemas/Id'
                          required:
                          - api_name
                          - id
                          additionalProperties: false
                        layouts:
                          type: array
                          description: List of layouts associated with the field.
                          maxItems: 100
                          items:
                            type: object
                            description: Layout details.
                            properties:
                              name:
                                $ref: '#/components/schemas/LayoutName'
                              id:
                                $ref: '#/components/schemas/Id'
                              status:
                                type: string
                                description: Layout status.
                                maxLength: 20
                            required:
                            - name
                            - id
                            additionalProperties: false
                      required:
                      - field
                      - module
                      - layouts
                      additionalProperties: false
                  info:
                    type: object
                    description: Pagination and record info for associations response.
                    properties:
                      per_page:
                        type: integer
                        description: Number of records per page.
                        format: int32
                      count:
                        type: integer
                        description: Number of records returned.
                        format: int32
                      page:
                        type: integer
                        description: Current page number.
                        format: int32
                      more_records:
                        type: boolean
                        description: Whether more records are available.
                    required:
                    - per_page
                    - count
                    - page
                    - more_records
                    additionalProperties: false
                required:
                - associations
                - info
                additionalProperties: false
        '204':
          description: if there is no picklist field associated with the global picklist.
        '400':
          description: Bad Request — Invalid data or not allowed action.
          content:
            application/json:
              schema:
                description: Error response object containing code, message, details, and status.
                type: object
                properties:
                  code:
                    type: string
                    enum:
                    - INVALID_DATA
                    - NOT_ALLOWED
                    description: 'Error code indicating the failure reason. Possible values: INVALID_DATA, NOT_ALLOWED.'
                  details:
                    type: object
                    description: Additional details about the error.
                    properties:
                      resource_path_index:
                        type: integer
                        const: 2
                        description: This value is always 2.
                        format: int32
                    required:
                    - resource_path_index
                    additionalProperties: false
                  message:
                    maxLength: 250
                    type: string
                    description: 'Describes the reason for the failure. Examples: ''the id given seems to be invalid'' or ''global picklist deletion in progress.'''
                  status:
                    type: string
                    description: Status of the error response.
                    maxLength: 100
                required:
                - code
                - message
                - status
                additionalProperties: false
        '403':
          $ref: '#/components/responses/Forbidden'
        '500':
          $ref: '#/components/responses/InternalServerError'
      security:
      - iam-oauth2-schema:
        - ZohoCRM.settings.global_picklist.READ
components:
  schemas:
    PickListReferenceValue:
      type: string
      maxLength: 120
      description: Reference value of the picklist field.
    ModuleName:
      type: string
      description: Name of the module
      maxLength: 100
    FieldLabel:
      type: string
      description: Name of the field label.
      maxLength: 100
    ModulepluralLabel:
      type: string
      description: Plural label of the module.
      maxLength: 25
    LayoutName:
      type: string
      description: Name of the layout
      maxLength: 50
    PickListDisplayValue:
      type: string
      maxLength: 120
      description: The picklist display value(translated value if translation enabled).
    Id:
      type: string
      description: Id of the resource.
      format: int64
    ApiName:
      type: string
      description: API name of the resource. It will start with alphabets and can contain alphanumeric characters and underscores.
      pattern: ^[A-Za-z][A-Za-z0-9_]*$
      maxLength: 50
  responses:
    Forbidden:
      description: Forbidden
      content:
        application/json:
          schema:
            type: object
            description: Error response object containing code, message, details, and status.
            properties:
              code:
                type: string
                description: Error code indicating the type of error.
                maxLength: 50
              message:
                type: string
                description: Human-readable error message.
                maxLength: 255
              details:
                type: object
                description: Additional details about the error.
                properties:
                  permissions:
                    type: array
                    description: List of permissions required to access the resource.
                    items:
                      type: string
                      enum:
                      - Crm_Implied_Customize_Zoho_CRM
                      description: Permission required to access the resource.
                    maxItems: 1
                additionalProperties: false
              status:
                type: string
                description: Status of the error response.
                enum:
                - error
                maxLength: 100
            required:
            - code
            - message
            - details
            - status
            additionalProperties: false
    InternalServerError:
      description: Internal Server Error
      content:
        application/json:
          schema:
            type: object
            description: Internal server error response object containing code, message, details, and status.
            properties:
              code:
                type: string
                description: Error code indicating the type of error.
                maxLength: 50
              message:
                type: string
                description: Human-readable error message.
                maxLength: 255
              details:
                type: object
                description: Additional details about the error.
                additionalProperties: true
              status:
                type: string
                description: Status of the error response.
                enum:
                - error
            required:
            - code
            - message
            - details
            - status
            additionalProperties: false
  parameters:
    Id:
      name: id
      in: path
      required: true
      description: Numeric id of the resource.
      schema:
        type: string
        format: int64
    PerPage:
      name: per_page
      in: query
      required: false
      description: 'Number of records per page. Default and maximum: 200.'
      schema:
        type: integer
        minimum: 1
        maximum: 200
        default: 200
        format: int64
    Page:
      name: page
      in: query
      required: false
      description: 'Page number (positive integer). Default: 1.'
      schema:
        type: integer
        format: int32
        minimum: 1
        default: 1
  securitySchemes:
    iam-oauth2-schema:
      type: oauth2
      flows:
        authorizationCode:
          authorizationUrl: https://accounts.zoho.com/oauth/v2/auth
          tokenUrl: https://accounts.zoho.com/oauth/v2/token
          refreshUrl: https://accounts.zoho.com/oauth/v2/token
          scopes:
            ZohoCRM.settings.global_picklist.ALL: Access to all global picklist operations
            ZohoCRM.settings.global_picklist.READ: Access to read global picklist details
            ZohoCRM.settings.global_picklist.CREATE: Access to create global picklists
            ZohoCRM.settings.global_picklist.UPDATE: Access to update global picklists
            ZohoCRM.settings.global_picklist.DELETE: Access to delete global picklists
            ZohoCRM.settings.ALL: Access to all settings operations