Salesforce Service Cloud

Salesforce Service Cloud Search API

SOSL search operations

GitHub OpenAPI

Documentation

📖
Documentation
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/
📖
Authentication
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_oauth_and_connected_apps.htm
📖
GettingStarted
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/quickstart.htm
📖
Documentation
https://developer.salesforce.com/docs/atlas.en-us.live_agent_rest.meta/live_agent_rest/
📖
APIReference
https://developer.salesforce.com/docs/atlas.en-us.live_agent_rest.meta/live_agent_rest/live_agent_rest_API_requests.htm

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/salesforce-service-cloud/refs/heads/main/openapi/salesforce-service-cloud-search-api-openapi.yml

Other Resources

🔗
Reference
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_list.htm
🔗
GraphQL
https://raw.githubusercontent.com/api-evangelist/salesforce-service-cloud/refs/heads/main/graphql/salesforce-service-cloud-graphql.md

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OpenAPI Specification

salesforce-service-cloud-search-api-openapi.yml Raw ↑ 
openapi: 3.1.0
info:
  title: Salesforce Service Cloud Salesforce Chat REST Accounts Search API
  description: REST API for managing live chat sessions between agents and visitors in Salesforce Service Cloud. Enables initiating chat sessions, sending and receiving messages, and monitoring chat activity.
  version: '59.0'
  contact:
    name: Salesforce Developer Support
    url: https://developer.salesforce.com/support
  termsOfService: https://www.salesforce.com/company/legal/agreements/
servers:
- url: https://{hostname}/chat/rest
  description: Chat REST API Endpoint
  variables:
    hostname:
      default: d.la1-c1-ia4.salesforceliveagent.com
      description: Your Live Agent endpoint hostname
security:
- apiKey: []
tags:
- name: Search
  description: SOSL search operations
paths:
  /search:
    get:
      operationId: executeSearch
      summary: Salesforce Service Cloud Execute a SOSL search
      description: Executes a SOSL search across service cloud objects and returns matching records.
      tags:
      - Search
      parameters:
      - name: q
        in: query
        required: true
        description: SOSL search string
        schema:
          type: string
      responses:
        '200':
          description: Search results
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SearchResult'
components:
  schemas:
    SearchResult:
      type: object
      properties:
        searchRecords:
          type: array
          items:
            type: object
          description: Array of matching records
  securitySchemes:
    apiKey:
      type: apiKey
      in: header
      name: X-LIVEAGENT-API-VERSION
      description: Live Agent API version header
externalDocs:
  description: Chat REST API Developer Guide
  url: https://developer.salesforce.com/docs/atlas.en-us.live_agent_rest.meta/live_agent_rest/