Salesforce Service Cloud APIs

Salesforce Service Cloud APIs Bot API

The bot API from Salesforce Service Cloud APIs — 3 operation(s) for bot.

GitHub OpenAPI
Business capability
Self-Service Management BC-430.40

Operations 3

POST /v5.3.0/bots/{bot-id}/sessions Start a session #
POST /v5.3.0/sessions/{session-id}/messages Continue an active session #
DELETE /v5.3.0/sessions/{session-id} End an active session #

Documentation

📖
Documentation
https://developer.salesforce.com/docs/atlas.en-us.bot_cookbook.meta/bot_cookbook/

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/service-cloud/refs/heads/main/openapi/service-cloud-bot-api-openapi.yml

Other Resources

🔗
SourceCode
https://github.com/forcedotcom/einstein-bot-sdk-java

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OpenAPI Specification

service-cloud-bot-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Einstein Bots API (BETA) Bot API
  version: v5.3.0
servers:
- url: https://runtime-api-na-west.prod.chatbots.sfdc.sh
  description: Einstein Bots API - NA West
- url: https://runtime-api-na-east.prod.chatbots.sfdc.sh
  description: Einstein Bots API - NA East
- url: https://runtime-api-eu-west.prod.chatbots.sfdc.sh
  description: Einstein Bots API - EU West
- url: https://runtime-api-eu-east.prod.chatbots.sfdc.sh
  description: Einstein Bots API - EU East
- url: https://runtime-api-ap-west.prod.chatbots.sfdc.sh
  description: Einstein Bots API - AP West
- url: https://runtime-api-ap-east.prod.chatbots.sfdc.sh
  description: Einstein Bots API - AP East
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/service-cloud/refs/heads/main/openapi/service-cloud-bot-api-openapi.yml