Service Cloud Plans Pricing
Salesforce Service Cloud editions as published on the Service Pricing page, fetched 2026-08-27. Prices are per user per month in USD. API access is an EDITION entitlement, not a separately metered API plan: the API request allocation follows from the edition and licence count (see rate-limits/service-cloud-rate-limits.yml). Replaces the 2026-05-04 generated scaffold, whose Free/Professional/Enterprise tiers and per-request quotas were invented.
Service Cloud Plans Pricing is the machine-readable pricing-plan profile for Salesforce Service Cloud APIs on the APIs.io network, conforming to the API Commons Plans specification.
It defines 5 plans, covering paid tiers, with named plans including Starter Suite, Pro Suite, Enterprise, Unlimited, Agentforce 1 Service.
Tagged areas include Cloud, CRM, Customer Service, Enterprise, and Salesforce.
Plans
The smart CRM suite with sales, service, marketing — plus commerce and built-in AI.
- Lead, Account, Contact, and Opportunity Management
- Dynamic Email Marketing and Analytics
- Built-in Sales Flows and Lead Routing
- Connected Slack Conversations
The flexible CRM suite with even more marketing, sales, service, and commerce tools.
- Everything in Starter
- Enhanced, Real-Time Chat
- Greater Customization and Automation
- Sales Quoting and Forecasting
- Access to AgentExchange
The CRM for service with built-in AI.
- AI for Customer Service
- Self-Service Help Center
- Workflow Automation
The CRM for service with chat and 24/7 support.
- Everything in Enterprise
- Chat & Bots
- Salesforce Knowledge
- Premier Success Plan and Full Sandbox
The complete Service CRM with built-in AI and unified data. One platform that does it all.
Work with this as data
Every plan here is available over the APIs.io API and to AI agents over MCP.