Salesforce Service Cloud APIs

Service Cloud Live Agent API

Real-time chat with customers over the Live Agent REST surface. Superseded for new builds by Messaging for In-App and Web, which authenticates with the scrt_api OAuth scope.

GitHub

Documentation

📖
Documentation
https://developer.salesforce.com/docs/atlas.en-us.live_agent_rest.meta/live_agent_rest/live_agent_rest_API_intro.htm
📖
APIReference
https://developer.salesforce.com/docs/atlas.en-us.live_agent_rest.meta/live_agent_rest/live_agent_rest_API_calls.htm

Work with this as data

Every API here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for apis

7 MCP tools reach this
  • find_apisBrowse and filter every API in the catalog.
  • get_api_artifactsOne API's artifacts, grouped by type.
  • get_openapiThe primary OpenAPI for this API.
  • find_similar_apisAPIs that look like this one.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

curl for this page
This API 
curl "https://apis.io/api/v1/apis/service-cloud-live-agent-api"
All apis 
curl "https://apis.io/api/v1/apis?limit=25"

Discovery needs no key. Ratings and market analysis are Pro.

Get an API key

Free tier, no form to fill in. Signing in shares your email address with us — we store it to create your key and to recognise you if you sign in with another provider. See our Privacy Policy and Terms.

GitHub Google LinkedIn

A second provider on the same verified email joins the account you already have.

API entry from apis.yml

apis.yml Raw ↑ 
name: Service Cloud Live Agent API
description: Real-time chat with customers over the Live Agent REST surface. Superseded for new builds
  by Messaging for In-App and Web, which authenticates with the scrt_api OAuth scope.
humanUrl: https://developer.salesforce.com/docs/atlas.en-us.live_agent_rest.meta/live_agent_rest/
baseUrl: https://{MyDomainName}.my.salesforce.com/chat/rest
tags:
- Chat
- Live-Agent
- Messaging
- Real-Time
properties:
- type: Documentation
  url: https://developer.salesforce.com/docs/atlas.en-us.live_agent_rest.meta/live_agent_rest/live_agent_rest_API_intro.htm
- type: APIReference
  url: https://developer.salesforce.com/docs/atlas.en-us.live_agent_rest.meta/live_agent_rest/live_agent_rest_API_calls.htm