Service Cloud Trust Center

generated: '2026-08-27'
method: searched
source: >-
  https://trust.salesforce.com/, https://compliance.salesforce.com/,
  https://security.salesforce.com/ and https://api.status.salesforce.com/v1/instances/status/preview
  (all probed 2026-08-27)
trust_center:
  published: true
  url: https://trust.salesforce.com/
  http_status: 200
  title: Salesforce Trust
  note: >-
    Salesforce runs three separate public surfaces rather than one trust portal: Trust (live
    availability and security status), Compliance (the certification document library) and
    Security (programme and product-security guidance).
surfaces:
  - name: Salesforce Trust
    url: https://trust.salesforce.com/
    http_status: 200
    covers: [availability, incident history, maintenance, security advisories]
  - name: Salesforce Compliance Site
    url: https://compliance.salesforce.com/
    http_status: 200
    covers: [certifications, attestations, audit reports]
    document_library: https://compliance.salesforce.com/en/documents
    library_size: >-
      The document index reports "Showing 1 to 10 of 505 entries" — a 505-document library, gated
      only by the site's client-side rendering, not by a login.
  - name: Salesforce Security
    url: https://security.salesforce.com/
    http_status: 200
    covers: [security programme, product security, customer guidance]
  - name: Salesforce Status
    url: https://status.salesforce.com/
    api: https://api.status.salesforce.com/v1/instances/status/preview
    http_status: 200
    api_http_status: 200
    covers: [per-instance live status, release version, maintenance windows]
certifications:
  note: >-
    Only certifications actually observed on the compliance site during this pass are listed.
    The site renders its document index client-side, so this is a floor, not the full roster —
    the library holds 505 documents. Nothing here is inferred from Salesforce's reputation.
  observed:
    - {name: IRAP, source: 'https://compliance.salesforce.com/en/documents'}
    - {name: PCI DSS, source: 'https://compliance.salesforce.com/en/documents'}
    - {name: ACSC Essential 8, source: 'https://compliance.salesforce.com/en/documents'}
    - {name: ENS, source: 'https://compliance.salesforce.com/ (page text)'}
  unverified_in_this_pass:
    - SOC 1 / SOC 2 / SOC 3
    - ISO 27001 / 27017 / 27018 / 27701
    - HIPAA
    - FedRAMP
  unverified_note: >-
    Widely reported for Salesforce but NOT read off the compliance site in this pass because the
    document index is JS-rendered and only the first page resolved. Left unclaimed on purpose.
privacy:
  url: https://www.salesforce.com/company/privacy/
  http_status: 200
legal:
  url: https://www.salesforce.com/company/legal/agreements/
  http_status: 200