Gong CRM Integration API

openapi: 3.1.0
info:
  title: Gong Auditing Audit Logs CRM Integration API
  description: The Gong Auditing API enables retrieval of audit log data by type and time range, providing visibility into user actions and system events for compliance and security monitoring.
  version: 2.0.0
  contact:
    name: Gong
    url: https://www.gong.io
    email: support@gong.io
  license:
    name: Proprietary
    url: https://www.gong.io/terms-of-service/
  termsOfService: https://www.gong.io/terms-of-service/
servers:
- url: https://api.gong.io/v2
  description: Gong API v2 Production Server
security:
- basicAuth: []
- bearerAuth: []
tags:
- name: CRM Integration
  description: Operations for registering and managing CRM integrations
paths:
  /crm/integrations:
    put:
      operationId: registerCrmIntegration
      summary: Gong Register a CRM integration
      description: Registers a new CRM integration with Gong. A successful registration enables uploading CRM data to Gong. Only one active integration per integration type is allowed.
      tags:
      - CRM Integration
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CrmIntegrationRegistrationRequest'
      responses:
        '200':
          description: CRM integration successfully registered.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CrmIntegrationRegistrationResponse'
        '400':
          description: Bad request due to invalid parameters.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '401':
          description: Unauthorized - invalid or missing authentication credentials.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
    get:
      operationId: getCrmIntegrations
      summary: Gong Get CRM integration details
      description: Retrieves details about the currently registered CRM integrations for the account.
      tags:
      - CRM Integration
      responses:
        '200':
          description: Successful response containing CRM integration details.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CrmIntegrationsResponse'
        '401':
          description: Unauthorized - invalid or missing authentication credentials.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
    delete:
      operationId: deleteCrmIntegration
      summary: Gong Delete a CRM integration
      description: Deletes a registered CRM integration and its associated data from Gong.
      tags:
      - CRM Integration
      parameters:
      - name: integrationId
        in: query
        required: true
        description: The unique identifier of the CRM integration to delete.
        schema:
          type: string
      - name: clientRequestId
        in: query
        required: false
        description: A client-generated request ID for idempotency.
        schema:
          type: string
      responses:
        '200':
          description: CRM integration successfully deleted.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BaseResponse'
        '401':
          description: Unauthorized - invalid or missing authentication credentials.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '404':
          description: Integration not found.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
components:
  schemas:
    BaseResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
    CrmIntegrationRegistrationRequest:
      type: object
      required:
      - integrationId
      - integrationType
      properties:
        integrationId:
          type: string
          description: Unique identifier for the CRM integration.
        integrationType:
          type: string
          description: The type of CRM system (e.g., Salesforce, HubSpot, Custom).
        displayName:
          type: string
          description: Display name for the integration.
        crmInstanceUrl:
          type: string
          format: uri
          description: URL of the CRM instance.
    CrmIntegrationRegistrationResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
        integrationId:
          type: string
          description: The registered integration ID.
    ErrorResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
        errors:
          type: array
          items:
            type: string
          description: List of error messages.
    CrmIntegrationsResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
        integrations:
          type: array
          items:
            type: object
            properties:
              integrationId:
                type: string
                description: Unique identifier for the integration.
              integrationType:
                type: string
                description: The type of CRM system.
              displayName:
                type: string
                description: Display name of the integration.
              crmInstanceUrl:
                type: string
                format: uri
                description: URL of the CRM instance.
              status:
                type: string
                description: Status of the integration.
          description: List of registered CRM integrations.
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: 'Basic authentication using your Gong API access key and secret. Format: base64(access_key:access_secret).'
    bearerAuth:
      type: http
      scheme: bearer
      description: OAuth 2.0 Bearer token authentication.