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OpenAPI Specification

openapi: 3.2.0
info:
  title: Gong CRM CRM Integration API
  description: The Gong CRM API enables integration with CRM systems by providing endpoints to register integrations, upload CRM objects and schemas, map users and fields, and manage associations between calls and CRM records.
  version: 2.0.0
  contact:
    name: Gong
    url: https://www.gong.io
    email: support@gong.io
  license:
    name: Proprietary
    url: https://www.gong.io/terms-of-service/
  termsOfService: https://www.gong.io/terms-of-service/
servers:
- url: https://api.gong.io/v2
  description: Gong API v2 Production Server
security:
- basicAuth: []
- bearerAuth: []
tags:
- name: CRM Integration
  description: Operations for registering and managing CRM integrations
paths:
  /crm/integrations:
    put:
      operationId: registerCrmIntegration
      summary: Gong Register a CRM integration
      description: Registers a new CRM integration with Gong. A successful registration enables uploading CRM data to Gong. Only one active integration per integration type is allowed.
      tags:
      - CRM Integration
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CrmIntegrationRegistrationRequest'
      responses:
        '200':
          description: CRM integration successfully registered.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CrmIntegrationRegistrationResponse'
        '400':
          description: Bad request due to invalid parameters.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '401':
          description: Unauthorized - invalid or missing authentication credentials.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
    get:
      operationId: getCrmIntegrations
      summary: Gong Get CRM integration details
      description: Retrieves details about the currently registered CRM integrations for the account.
      tags:
      - CRM Integration
      responses:
        '200':
          description: Successful response containing CRM integration details.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CrmIntegrationsResponse'
        '401':
          description: Unauthorized - invalid or missing authentication credentials.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
    delete:
      operationId: deleteCrmIntegration
      summary: Gong Delete a CRM integration
      description: Deletes a registered CRM integration and its associated data from Gong.
      tags:
      - CRM Integration
      parameters:
      - name: integrationId
        in: query
        required: true
        description: The unique identifier of the CRM integration to delete.
        schema:
          type: string
      - name: clientRequestId
        in: query
        required: false
        description: A client-generated request ID for idempotency.
        schema:
          type: string
      responses:
        '200':
          description: CRM integration successfully deleted.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BaseResponse'
        '401':
          description: Unauthorized - invalid or missing authentication credentials.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '404':
          description: Integration not found.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
components:
  schemas:
    CrmIntegrationRegistrationResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
        integrationId:
          type: string
          description: The registered integration ID.
    CrmIntegrationRegistrationRequest:
      type: object
      required:
      - integrationId
      - integrationType
      properties:
        integrationId:
          type: string
          description: Unique identifier for the CRM integration.
        integrationType:
          type: string
          description: The type of CRM system (e.g., Salesforce, HubSpot, Custom).
        displayName:
          type: string
          description: Display name for the integration.
        crmInstanceUrl:
          type: string
          format: uri
          description: URL of the CRM instance.
    ErrorResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
        errors:
          type: array
          items:
            type: string
          description: List of error messages.
    BaseResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
    CrmIntegrationsResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
        integrations:
          type: array
          items:
            type: object
            properties:
              integrationId:
                type: string
                description: Unique identifier for the integration.
              integrationType:
                type: string
                description: The type of CRM system.
              displayName:
                type: string
                description: Display name of the integration.
              crmInstanceUrl:
                type: string
                format: uri
                description: URL of the CRM instance.
              status:
                type: string
                description: Status of the integration.
          description: List of registered CRM integrations.
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: 'Basic authentication using your Gong API access key and secret. Format: base64(access_key:access_secret).'
    bearerAuth:
      type: http
      scheme: bearer
      description: OAuth 2.0 Bearer token authentication.