Gong Engagement (Legacy – See “Digital Interactions”) API
Limited release - contact integration.requests@gong.io for more information. Gong’s "Engagement" API endpoints allow you to push engagement events into Gong and display them as events in Gong’s activity timeline. There are currently 3 types of events: "Content Shared" Event Type - Use this event type to push engagement events into Gong when a Gong user shares content with external participants (for example, a contract was “shared” by the account executive with his prospects) "Content Viewed" Event Type - Use this event type to push engagement events into Gong when a content is viewed by an external participant (for example, a contract was “viewed” by the prospect) "Custom Action" Event Type - Use this event type to push engagement events into Gong when a content is engaged by an external participant (for example, a contract was “signed” by the prospect)