Gong Agentic Access
Gong exposes 57 API operations that an AI agent could call, of which 33 are state-changing ‘acting’ operations. This is a recommended x-agentic-access execution contract — the scope, audience, consequence tier, short-lived token constraints, and escalation each action should carry before it is handed to an autonomous agent.
By consequence: 24 read, 32 write, and 1 safety-critical.
1 operation are classed safety-critical and should require human-in-the-loop approval at runtime.
Contracts are classified heuristically from the provider’s OpenAPI and refresh on every APIs.io network build; audience is bound per deployment. The model follows Curity’s Access Intelligence (apidays Munich 2026). Browse every provider’s agent contracts at agentic-access.apis.io.
By consequence
Highest-consequence actions
The physical and safety-critical operations an agent could invoke — the ones that most warrant scoped tokens, tight TTLs, and escalation. Full per-operation contracts are in the source below.
| Method | Path | Consequence | Human-in-loop |
|---|---|---|---|
| PUT | /flows/{flowId}/content-override | safety-critical | required |
Source
Agentic Access
generated: '2026-07-15'
method: generated
source: openapi/gong-auditing-openapi.yml, openapi/gong-calls-openapi.yml, openapi/gong-crm-openapi.yml,
openapi/gong-data-privacy-openapi.yml, openapi/gong-engage-openapi.yml, openapi/gong-engagement-openapi.yml,
openapi/gong-library-openapi.yml, openapi/gong-meetings-openapi.yml, openapi/gong-permissions-openapi.yml,
openapi/gong-settings-openapi.yml, openapi/gong-stats-openapi.yml, openapi/gong-users-openapi.yml
description: Recommended x-agentic-access execution contracts, classified heuristically from
the OpenAPI. A governance starting point for exposing this API to AI agents — review and bind
audience per deployment. See research/curity/agentic-governance/.
summary:
operations: 57
by_action_class:
connected: 24
acting: 33
by_consequence:
read: 24
write: 32
safety-critical: 1
human_in_the_loop_required: 1
operations:
- path: /logs
method: get
operationId: retrieveAuditLogs
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /calls
method: get
operationId: listCalls
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /calls
method: post
operationId: addCall
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /calls/{id}
method: get
operationId: getCall
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /calls/{id}/media
method: put
operationId: addCallRecording
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /calls/extensive
method: post
operationId: listCallsExtensive
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /calls/transcript
method: post
operationId: getCallTranscripts
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /calls/manual-crm-associations
method: get
operationId: listManualCrmAssociations
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /calls/users-access
method: post
operationId: retrieveUserCallAccess
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /calls/users-access
method: put
operationId: giveUserCallAccess
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /calls/users-access
method: delete
operationId: removeUserCallAccess
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /crm/integrations
method: put
operationId: registerCrmIntegration
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /crm/integrations
method: get
operationId: getCrmIntegrations
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /crm/integrations
method: delete
operationId: deleteCrmIntegration
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /crm/entities
method: post
operationId: uploadCrmObjects
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /crm/objects
method: get
operationId: getCrmObjects
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /crm/entity-schema
method: post
operationId: uploadObjectSchema
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /crm/entity-schema
method: get
operationId: getSchemaFields
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /crm/upload-status
method: get
operationId: getUploadStatus
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /data-privacy/email-references
method: get
operationId: retrieveEmailReferences
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /data-privacy/phone-references
method: get
operationId: retrievePhoneReferences
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /data-privacy/email-delete
method: post
operationId: deleteEmailAddressData
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /data-privacy/phone-delete
method: post
operationId: deletePhoneNumberData
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /flows
method: get
operationId: listEngageFlows
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /flows/folders
method: get
operationId: listFlowFolders
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /flows/prospects/assign
method: post
operationId: assignProspectsToFlow
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /flows/prospects/unassign
method: post
operationId: unassignProspectsFromFlow
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /flows/prospects
method: post
operationId: listAssignedFlowsForProspects
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /flows/{flowId}/content-override
method: put
operationId: overrideFlowContent
x-agentic-access:
action-class: acting
consequence: safety-critical
subject: required
audience: null
token:
max-ttl: 120
exchange: true
purpose-required: true
proof-of-possession: true
escalation:
human-in-the-loop: required
audit: required
- path: /customer-engagement/share
method: put
operationId: reportContentShareEvent
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /customer-engagement/view
method: put
operationId: reportContentViewEvent
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /customer-engagement/action
method: put
operationId: reportCustomActionEvent
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /digital-interactions
method: post
operationId: postDigitalInteraction
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /integration-settings
method: post
operationId: configureIntegrationSettings
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /library/folders
method: get
operationId: listLibraryFolders
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /library/folders/{folderId}/calls
method: get
operationId: listCallsInFolder
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /meetings
method: post
operationId: createMeeting
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /meetings/{meetingId}
method: put
operationId: updateMeeting
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /meetings/{meetingId}
method: delete
operationId: deleteMeeting
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /meetings/integration-status
method: post
operationId: validateMeetingIntegrationStatus
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /workspaces/{workspaceId}/permission-profiles
method: get
operationId: listPermissionProfiles
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /permission-profiles
method: post
operationId: createPermissionProfile
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /permission-profiles/{profileId}
method: get
operationId: getPermissionProfile
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /permission-profiles/{profileId}
method: put
operationId: updatePermissionProfile
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /permission-profiles/{profileId}/users
method: get
operationId: listUsersByPermissionProfile
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /settings/scorecards
method: get
operationId: listScorecards
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /settings/trackers
method: get
operationId: listTrackers
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /workspaces
method: get
operationId: listWorkspaces
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /stats/activity/aggregated
method: post
operationId: retrieveAggregatedActivity
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /stats/activity/day-by-day
method: post
operationId: retrieveDailyActivity
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /stats/interaction
method: post
operationId: retrieveInteractionStats
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /stats/scorecards
method: post
operationId: retrieveAnsweredScorecards
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required
- path: /coaching/metrics
method: get
operationId: listCoachingMetrics
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /users
method: get
operationId: listUsers
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /users/{id}
method: get
operationId: getUser
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /users/{id}/settings-history
method: get
operationId: getUserSettingsHistory
x-agentic-access:
action-class: connected
consequence: read
subject: optional
token:
max-ttl: 3600
audit: none
- path: /users/filter
method: post
operationId: listUsersByFilter
x-agentic-access:
action-class: acting
consequence: write
subject: required
audience: null
token:
max-ttl: 900
escalation:
human-in-the-loop: conditional
triggers:
- abnormal
- high-value
audit: required