Applications › CRM & Sales Pipeline

CRM & Sales Pipeline

What 8 leading CRM & Sales Pipeline apps are built on: the providers each one ships in its code or lists as an integration, grouped by layer and capability, and joined to the catalog.

8 reference apps 54 providers 36 observed in code 18 declared only 100.0% in the catalog 58.1 mean Kin Score 32 with a verified MCP server

How to read this. observed the integration ships in the app (SDK in a dependency file, source code, or an Android build analysis). declared the app names the integration itself (README, integrations page, store listing). Every row links the source it was read from. Providers not yet in the catalog are marked queued for profiling. Blueprint by API Evangelist, CC BY-NC-SA 4.0. Capabilities marked Turbo EA come from Turbo EA Capabilities by Vincent Verdet, CC BY 4.0 (notice); those marked API Evangelist extension are CC BY-NC-SA 4.0. Android build analyses: Exodus Privacy (reports.exodus-privacy.eu.org).

domain layer 12 capabilities

Mailbox & Calendar Sync 5 providers · AE-150.80 · API Evangelist extension

Mailbox & Calendar Sync capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Gmail	observed [1] [2] [3]	EspoCRM, HubSpot, Twenty	44.1 developing	19.6 agent-aware	verified
Google Calendar	observed [1] [2]	EspoCRM, Twenty	48.8 developing	20.7 agent-aware	verified
Microsoft Outlook	declared [1] [2]	EspoCRM, HubSpot	65.9 strong	48.6 agent-ready	verified
Google APIs	observed [1]	SuiteCRM	70.1 exemplar	45.4 agent-ready	verified
Microsoft Graph	observed [1]	Twenty	61.0 strong	32.7 agent-ready	verified

Contact Centre Operations Management 4 providers · BC-430.30 · Turbo EA

Contact Centre Operations Management capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Twilio	declared [1]	EspoCRM	93.2 exemplar	56.4 agent-native	verified
3CX	declared [1]	EspoCRM	30.4 thin	0.0 human-only	—
Starface	declared [1]	EspoCRM	10.5 minimal	14.4 agent-aware	—
Binotel	declared [1]	EspoCRM	6.1 minimal	2.9 human-only	—

Data Enrichment 3 providers · AE-230.30.10 · API Evangelist extension

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
InsideView	observed [1]	SuiteCRM	64.8 strong	59.4 agent-ready	documented
Surfe	declared [1]	Pipedrive	75.7 exemplar	53.7 agent-ready	verified
Apollo.io	declared [1]	Pipedrive	63.6 strong	59.2 agent-ready	verified

Contract Execution Management 2 providers · BC-150.10.30 · Turbo EA

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
DocuSign	declared [1]	Pipedrive	72.5 exemplar	35.0 agent-ready	documented
Oneflow	declared [1]	Pipedrive	28.3 thin	19.0 agent-aware	none found

Customer Data Management 1 providers · BC-420.10 · Turbo EA

Customer Data Management capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Google Contacts	observed [1] [2]	EspoCRM, Krayin CRM	45.6 developing	24.6 agent-aware	verified

Social Media Management 2 providers · BC-400.60.40 · Turbo EA

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
X (Twitter)	observed [1]	SuiteCRM	73.0 exemplar	61.2 agent-native	verified
Facebook	observed [1]	SuiteCRM	42.7 developing	28.2 agent-aware	none found

Video Calling 2 providers · AE-150.60 · API Evangelist extension

Video Calling capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Zoom	declared [1]	EspoCRM	56.2 strong	55.2 agent-ready	verified
Google Meet	declared [1]	Pipedrive	27.7 thin	17.2 agent-aware	none found

Digital Marketing Management 1 providers · BC-400.60 · Turbo EA

Digital Marketing Management capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Mailchimp	declared [1]	EspoCRM	78.8 exemplar	42.3 agent-ready	none found

Internal Communications Management 1 providers · BC-850.10 · Turbo EA

Internal Communications Management capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Microsoft Teams	declared [1]	Pipedrive	56.2 strong	34.2 agent-ready	none found

Invoice Generation Management 1 providers · BC-4330.50 · Turbo EA

Invoice Generation Management capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
QuickBooks	declared [1]	Pipedrive	34.2 thin	19.7 agent-aware	verified

Service Request Management 1 providers · · Turbo EA

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Zendesk	declared [1]	Pipedrive	72.8 exemplar	35.0 agent-ready	none found

WhatsApp & OTT Messaging 1 providers · AE-150.20.20 · API Evangelist extension

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
WhatsApp Business	declared [1]	Pipedrive	55.4 strong	29.6 agent-ready	none found

common layer 15 capabilities

Observability Management 4 providers · BC-4220.20 · Turbo EA

Observability Management capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Sentry	observed [1] [2]	Pipedrive, Twenty	80.6 exemplar	50.2 agent-ready	verified
New Relic	observed [1] [2]	HubSpot, Pipedrive	76.7 exemplar	45.7 agent-ready	verified
Firebase (Crashlytics)	observed [1] [2]	HubSpot, Pipedrive	50.3 developing	14.2 agent-aware	verified
Bugsnag	observed [1]	Salesforce	78.5 exemplar	53.1 agent-ready	verified

Media Asset Management 3 providers · BC-3710 · Turbo EA

Media Asset Management capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Amazon S3	observed [1] [2] [3]	EspoCRM, SuiteCRM, Twenty	70.8 exemplar	23.3 agent-aware	verified
Google Cloud Storage	observed [1]	SuiteCRM	65.1 strong	33.3 agent-ready	verified
Azure Blob Storage	observed [1]	SuiteCRM	55.5 strong	26.9 agent-aware	verified

Payment Processing Management 1 providers · BC-1340.20 · Turbo EA

Payment Processing Management capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Stripe	observed [1] [2] [3]	EspoCRM, Pipedrive, Twenty	82.7 exemplar	58.5 agent-native	verified

Product Usage Analytics 3 providers · BC-4280.30 · Turbo EA

Product Usage Analytics capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Amplitude	observed [1]	Pipedrive	63.5 strong	56.7 agent-ready	verified
Firebase (Analytics)	observed [1]	HubSpot	50.3 developing	14.2 agent-aware	verified
Twilio Segment	observed [1]	Pipedrive	43.8 developing	26.8 agent-aware	none found

Bot Protection & CAPTCHA 1 providers · AE-160.70 · API Evangelist extension

Bot Protection & CAPTCHA capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Google reCAPTCHA	observed [1] [2]	EspoCRM, SuiteCRM	48.1 developing	24.6 agent-aware	none found

Identity & Access Management 2 providers · BC-620.20 · Turbo EA

Identity & Access Management capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Microsoft Entra ID	observed [1]	Twenty	60.0 strong	26.4 agent-aware	none found
Google sign-in	observed [1]	Twenty	36.8 thin	19.6 agent-aware	none found

Customer Feedback Management 1 providers · BC-430.50 · Turbo EA

Customer Feedback Management capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Wootric	observed [1]	HubSpot	34.2 thin	20.7 agent-aware	none found

Domain Registration & Managed DNS 1 providers · AE-927 · API Evangelist extension

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Cloudflare	observed [1]	Twenty	82.1 exemplar	69.6 agent-native	verified

Geocoding 1 providers · AE-120.10 · API Evangelist extension

Geocoding capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Google Maps	observed [1]	EspoCRM	49.7 developing	24.5 agent-aware	verified

Integration and API Management 1 providers · BC-600.60.50 · Turbo EA

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Amazon SQS	observed [1]	SuiteCRM	59.8 strong	31.1 agent-ready	verified

Maps & Tiles 1 providers · AE-120.20 · API Evangelist extension

Maps & Tiles capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Google Maps	observed [1]	SuiteCRM	49.7 developing	24.5 agent-aware	verified

Project Management 1 providers · BC-900.30 · Turbo EA

Project Management capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Asana	declared [1]	Pipedrive	74.1 exemplar	53.7 agent-ready	verified

Serverless Functions 1 providers · AE-925 · API Evangelist extension

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
AWS Lambda	observed [1]	Twenty	70.8 exemplar	45.6 agent-native	verified

Transactional Email 1 providers · AE-150.10.10 · API Evangelist extension

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Amazon SES	observed [1]	Twenty	80.6 exemplar	39.4 agent-ready	none found

Workflow Automation & iPaaS 1 providers · AE-910 · API Evangelist extension

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Zapier	declared [1]	Pipedrive	73.7 exemplar	66.2 agent-ready	verified

agent layer 2 capabilities

Artificial Intelligence Management 8 providers · BC-610.60 · Turbo EA

Artificial Intelligence Management capability

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
Anthropic	observed [1]	Twenty	89.0 exemplar	47.6 agent-ready	verified
OpenAI	observed [1]	Twenty	83.0 exemplar	58.4 agent-native	verified
Google Gemini	observed [1]	Twenty	55.1 strong	31.3 agent-ready	none found
TypeSafe AI	observed [1]	Twenty	51.6 developing	40.4 agent-ready	none found
Amazon Bedrock	observed [1]	Twenty	50.3 developing	35.8 agent-ready	verified
Mistral AI	observed [1]	Twenty	47.7 developing	28.8 agent-ready	none found
Azure OpenAI	observed [1]	Twenty	43.0 developing	23.4 agent-aware	verified
xAI	observed [1]	Twenty	32.8 thin	38.8 agent-ready	none found

Code Execution Sandboxes 1 providers · AE-906 · API Evangelist extension

Provider	Evidence	Apps	Kin Score	Agent readiness	MCP
E2B	observed [1]	Twenty	67.5 exemplar	39.5 agent-native	verified

Reference apps

Twenty open-source-saas

https://github.com/twentyhq/twenty

20 observed · 0 declared

observed ships the Amazon Bedrock SDK or integration code source
observed ships the Amazon S3 SDK or integration code source
observed ships the Amazon SES SDK or integration code source
observed ships the Anthropic SDK or integration code source
observed ships the AWS Lambda SDK or integration code source
observed ships the Azure OpenAI SDK or integration code source
observed ships the Cloudflare SDK or integration code source
observed ships the E2B SDK or integration code source
observed ships the Gmail SDK or integration code source
observed ships the Google Calendar SDK or integration code source
observed ships the Google Gemini SDK or integration code source
observed ships the Google sign-in SDK or integration code source
observed ships the Microsoft Entra ID SDK or integration code source
observed ships the Microsoft Graph SDK or integration code source
observed ships the Mistral AI SDK or integration code source
observed ships the OpenAI SDK or integration code source
observed ships the Sentry SDK or integration code source
observed ships the Stripe SDK or integration code source
observed ships the TypeSafe AI SDK or integration code source
observed ships the xAI SDK or integration code source

Read from: dependency manifest, source code, source code

EspoCRM self-hosted

https://github.com/espocrm/espocrm

3 observed · 11 declared

observed ships the Amazon S3 SDK or integration code source
observed ships the Google Maps SDK or integration code source
observed ships the Google reCAPTCHA SDK or integration code source
declared lists 3CX as an integration source
declared lists Binotel as an integration source
declared lists Gmail as an integration source
declared lists Google Calendar as an integration source
declared lists Google Contacts as an integration source
declared lists Mailchimp as an integration source
declared lists Microsoft Outlook as an integration source
declared lists Starface as an integration source
declared lists Stripe as an integration source
declared lists Twilio as an integration source
declared lists Zoom as an integration source

Read from: dependency manifest, integrations page, source code

SuiteCRM self-hosted

https://github.com/salesagility/SuiteCRM

10 observed · 0 declared

observed ships the Amazon S3 SDK or integration code source
observed ships the Amazon SQS SDK or integration code source
observed ships the Azure Blob Storage SDK or integration code source
observed ships the Facebook SDK or integration code source
observed ships the Google APIs SDK or integration code source
observed ships the Google Cloud Storage SDK or integration code source
observed ships the Google Maps SDK or integration code source
observed ships the Google reCAPTCHA SDK or integration code source
observed ships the InsideView SDK or integration code source
observed ships the X (Twitter) SDK or integration code source

Read from: dependency manifest, dependency manifest, source code, source code, source code

Krayin CRM self-hosted

https://github.com/krayin/laravel-crm

1 observed · 0 declared

observed ships the Google Contacts SDK or integration code source

Read from: dependency manifest, source code

Salesforce commercial

https://www.salesforce.com/

1 observed · 0 declared

observed ships the Bugsnag SDK or integration code source

Read from: Android build analysis (Exodus Privacy, reports.exodus-privacy.eu.org), integrations page

HubSpot commercial

https://www.hubspot.com/

4 observed · 2 declared

observed ships the Firebase (Analytics) SDK or integration code source
observed ships the Firebase (Crashlytics) SDK or integration code source
observed ships the New Relic SDK or integration code source
observed ships the Wootric SDK or integration code source
declared lists Gmail as an integration source
declared lists Microsoft Outlook as an integration source

Read from: Android build analysis (Exodus Privacy, reports.exodus-privacy.eu.org), documentation

Pipedrive commercial

https://www.pipedrive.com/

5 observed · 12 declared

observed ships the Amplitude SDK or integration code source
observed ships the Firebase SDK or integration code source
observed ships the New Relic SDK or integration code source
observed ships the Sentry SDK or integration code source
observed ships the Twilio Segment SDK or integration code source
declared lists Apollo.io as an integration source
declared lists Asana as an integration source
declared lists DocuSign as an integration source
declared lists Google Meet as an integration source
declared lists Microsoft Teams as an integration source
declared lists Oneflow as an integration source
declared lists QuickBooks as an integration source
declared lists Stripe as an integration source
declared lists Surfe as an integration source
declared lists WhatsApp Business as an integration source
declared lists Zapier as an integration source
declared lists Zendesk as an integration source

Read from: Android build analysis (Exodus Privacy, reports.exodus-privacy.eu.org), integrations page

Zoho CRM commercial

https://www.zoho.com/crm/

0 observed · 0 declared

Read from: Android build analysis (Exodus Privacy, reports.exodus-privacy.eu.org)

What these apps expose to agents

Twenty: ships its own MCP server (packages/twenty-server/src/engine/api/mcp) plus a multi-vendor LLM layer (AI SDK) and an E2B code interpreter observed source
EspoCRM: paid MCP Extension "turns EspoCRM into an MCP server for AI agents"; AI summary / email composer extensions declared source
Pipedrive: marketplace banner: "Pipedrive MCP is now available" declared source

Where these apps are listed

google-play: Business
apple-app-store: Business
awesome-selfhosted: Customer Relationship Management (CRM)
salesforce-appexchange: Sales
hubspot-marketplace: Sales
zapier: CRM (Customer Relationship Management)