Luma Health
Luma Health is a United States patient-engagement (Patient Success) platform for healthcare provider organizations, headquartered in San Francisco, California. Its operational AI platform automates the patient journey - self-service scheduling and appointment management, referral and waitlist management, intake and digital forms, omnichannel two-way messaging and broadcast, appointment reminders and recalls, insurance eligibility verification, payments and billing, and a conversational AI assistant (Navigator / lumabot) - and integrates bidirectionally with the major EHRs (Epic, Oracle Health/Cerner, MEDITECH, eClinicalWorks, athenahealth, NextGen, Greenway, Nextech). Luma exposes a documented public REST API (Rest-Service v2.0.0, OpenAPI 3.0.0) at https://api.lumahealth.io/api/v2, secured with OAuth2 client-credentials that issue JWT bearer tokens. The developer-facing surface is a REST API rather than an HL7 FHIR server; FHIR/HL7 interoperability with EHRs happens inside Luma's integration layer, not as a public FHIR endpoint.
Luma Health publishes 58 APIs on the APIs.io network, including Appointments API, Appointment Types API, Assistant Actions API, and 55 more. Tagged areas include Healthcare, United States, Patient Engagement, Scheduling, and Referrals.
Luma Health’s developer surface includes authentication, documentation, API reference, engineering blog, and 34 more developer resources.
What this lets a business do 1
Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →
Kin Score
APIs 58
Individual APIs this provider publishes, each with its own machine-readable definition.
Luma Health Appointments API
Patient's appointments to see a doctor
Luma Health Appointment Types API
EHR appointment types
Luma Health Assistant Actions API
Audit log of individual tool calls made by the Navigator AI assistant during a conversation
Luma Health Assistant Instances API
Conversations between the Navigator AI assistant and a patient or staff member
Luma Health Assistant Transfer Rules API
Transfer rules for AI assistants (Navigator) to handle call routing
Luma Health Auth API
Luma Client Access
Luma Health Availabilities API
EHR provider scheduler availability
Luma Health Billing Charges API
Financial charges tracked against a patient, such as copays and patient balances
Luma Health Billing Copays API
Copay amounts configured per source (system, EHR, or manual) and referenced by patient form templates
Luma Health Broadcast Templates API
The Broadcast Templates API from Luma Health — 2 operation(s) for broadcast templates.
Luma Health Broadcast Events API
Broadcast event logs and history
Luma Health Broadcast Flows API
Broadcast flows for mass messaging campaigns
Luma Health Campaigns API
Contact preference campaigns that determine how and in what order a patient, facility, or user is contacted
Luma Health Chat Activities API
conversations with a patient
Luma Health Chat Activities Reasons API
reason why a chatActivity was closed
Luma Health Chat Audits API
Audits for message chat
Luma Health Checklists API
Per-appointment, per-patient instances of required pre-visit tasks generated from a checklist template
Luma Health Checklist Templates API
Reusable definitions of required pre-visit tasks used to build checklists
Luma Health Custom Web Styles API
custom styles, CSS, logo images for customers
Luma Health Engagement Events API
Append-only history of events that occurred during an engagement
Luma Health Engagements API
Conversation sessions between the system and a recipient, driven by one or more AI agents
Luma Health Engagement Settings API
Reusable voice and language presets that can be attached to an engagement
Luma Health Estimates API
Estimates
Luma Health Facilities API
Customer facilities
Luma Health Feedback Responses API
Patient responses to NPS feedback surveys and clicks on feedback links
Luma Health Feedback Responses External Review Replies API
AI-generated reply drafts for external reviews, with approve/reject workflow
Luma Health Feedback Responses External Reviews API
Scraped external reviews from Google Business Profile and Yelp
Luma Health Feedback Responses Promoter Histories API
Per-patient platform rotation history for NPS promoter review requests
Luma Health File Uploads API
File Uploads
Luma Health Groups API
Group of staff users
Luma Health Insurance Payors API
Insurance payors/carriers maintained in Luma's payor directory
Luma Health Insurances API
Patient insurance coverage records
Luma Health Knowledge Base Question Answers API
Question and answer entries for knowledge bases
Luma Health Lumabot Flows API
LumaBot Flows answered by patients
Luma Health Lumabot Flow Templates API
Templates for LumaBot flows
Luma Health Messages API
Messages (chat, sms, voice, email, whatsapp, fax, in-app)
Luma Health Message Template Partials API
Reusable partials that can be composed into message templates
Luma Health Offers API
Offers
Luma Health Outbound Referrals API
Outbound Referral
Luma Health Patient Credit Cards API
Luma Health patient credit cards
Luma Health Patient Forms API
Patient forms answered by patients
Luma Health Patient Form Templates API
Templates from patient forms
Luma Health Patient Message Templates API
Message templates used to compose patient communications
Luma Health Patients API
Customer patients
Luma Health Providers API
Luma Health providers
Luma Health Provider Scheduling Groups API
Groups of providers configured for shared scheduling behavior, such as round-robin or waterfall assignment
Luma Health Queue Manager Instances API
Instances of queue manager templates representing items in a queue
Luma Health Recalls API
Recalls
Luma Health Referrals API
Luma Patient referrals
Luma Health Reminders API
Luma Reminders
Luma Health Reports API
Luma Analytical Reports
Luma Health Schedulers API
Scheduler
Luma Health Settings API
Luma resource settings
Luma Health Specialties API
A Doctor's specialty
Luma Health Squigglies API
Messages Squigglies
Luma Health System Audits API
Audit logs for certain system events in a given account
Luma Health Users API
Staff users
Luma Health Waitlists API
Patients waiting for an appointment
Scroll for all 58
Pricing Plans 1
Published pricing tiers and plan structures.
Rate Limits 1
Documented rate limits and quota policies.
Luma Health Rate Limits
RATE LIMITSSecurity Posture 4
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Luma Health Trust Center
HITRUST CSF r2, SOC 2 Type II, ISO/IEC 27001:2022, ISO/IEC 42001 (AI management system, for Luma AI products), HIPAA, TX-RAMP Level 2, EU-US Data Privacy Framework (with UK and ...
SECURITYAgentic Access 1
Recommended x-agentic-access execution contracts for AI agents.
Resources
Get Started 2
Portal, sign-up, and the first successful call
Documentation 3
Reference material describing how the API behaves
Agent Surfaces 5
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 5
Pagination, idempotency, versioning, errors, and events
Build 2
SDKs, sample code, and the tooling you integrate with
Access & Security 6
Authentication, authorization, and security posture
Learn 1
Tutorials, courses, talks, and written guidance
Operate 3
Status, limits, changes, and where to get help
Commercial 3
Pricing, plans, and the legal terms of use
Company 6
The organization behind the API
Other 2
Properties that don't map to a standard resource type
Source (apis.yml)
Work with this as data
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