Luma Health Feedback Responses API

Patient responses to NPS feedback surveys and clicks on feedback links

Business capability
Customer Feedback Management BC-430.50

Operations 2

GET /feedbackResponses List feedback responses #
GET /feedbackResponses/{id} Get feedback response by id #

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OpenAPI Specification

luma-health-feedbackresponses-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  version: 2.0.0
  title: Rest-Service Feedback Responses API
  x-logo:
    url: https://lumahealth-assets.s3.us-west-2.amazonaws.com/new_luma_logo_black.png
    backgroundColor: '#FFFFFF'
    altText: Luma Health
  description: OpenAPI [Basic Structure](https://swagger.io/docs/specification/basic-structure/)
servers:
- url: https://api.lumahealth.io/api/v2
security:
- Bearer: []
tags:
- name: feedbackResponses
  description: Patient responses to NPS feedback surveys and clicks on feedback links
paths:
  /feedbackResponses:
    get:
      summary: List feedback responses
      description: "Returns patient responses to NPS feedback surveys, along with clicks on the\npositive/negative feedback links sent after an appointment.\n\nRead-only: feedback responses are recorded by the NPS survey / feedback-link flow,\nnot created or edited through the API.\n\n`response.type` is one of:\n  - `npsscore`: the patient submitted a numeric NPS score (`response.value` is the score,\n    also copied to `npsscore` for convenience).\n  - `positive-click` / `negative-click`: the patient clicked the positive or negative link\n    sent in the feedback message, before any score was collected.\n"
      operationId: feedbackResponsesList
      tags:
      - feedbackResponses
      parameters:
      - name: patient
        in: query
        required: false
        description: The ID of patient
        schema:
          type: string
          pattern: '[0-9a-f]'
          minLength: 24
          maxLength: 24
      - name: provider
        in: query
        required: false
        description: The ID of provider
        schema:
          type: string
          pattern: '[0-9a-f]'
          minLength: 24
          maxLength: 24
      - name: facility
        in: query
        required: false
        description: The ID of facility
        schema:
          type: string
          pattern: '[0-9a-f]'
          minLength: 24
          maxLength: 24
      - name: appointment
        in: query
        required: false
        description: The ID of appointment
        schema:
          type: string
          pattern: '[0-9a-f]'
          minLength: 24
          maxLength: 24
      - name: response.type
        in: query
        required: false
        schema:
          type: string
          enum:
          - npsscore
          - positive-click
          - negative-click
      - $ref: '#/components/parameters/userParam'
      - $ref: '#/components/parameters/deletedParam'
      - $ref: '#/components/parameters/createdByParam'
      - $ref: '#/components/parameters/updatedByParam'
      - $ref: '#/components/parameters/createdAtParam'
      - $ref: '#/components/parameters/updatedAtParam'
      - $ref: '#/components/parameters/pageParam'
      - $ref: '#/components/parameters/limitParam'
      - $ref: '#/components/parameters/populateParam'
      - $ref: '#/components/parameters/selectParam'
      responses:
        '200':
          description: A list of feedback responses
          content:
            application/json:
              schema:
                type: object
                properties:
                  response:
                    type: array
                    items:
                      type: object
                      properties:
                        _id:
                          type: string
                        patient:
                          type: string
                          description: Patient ID
                        provider:
                          type: string
                          description: Provider ID
                        facility:
                          type: string
                          description: Facility ID
                        appointment:
                          type: string
                          description: Appointment ID
                        npsscore:
                          type: number
                          description: Copy of response.value when response.type is npsscore
                        response:
                          type: object
                          properties:
                            type:
                              type: string
                              enum:
                              - npsscore
                              - positive-click
                              - negative-click
                            value:
                              description: The NPS score (number) when type is npsscore, otherwise empty
                        scoreSource:
                          type: string
                          enum:
                          - patient
                          - sentiment
                          description: Only set when response.type is npsscore
                  page:
                    type: integer
                  size:
                    type: integer
        '401':
          description: Not authenticated
        '403':
          description: Not authorized
        '500':
          description: Internal server error
  /feedbackResponses/{id}:
    get:
      summary: Get feedback response by id
      description: 'Read-only: feedback responses are recorded by the NPS survey / feedback-link flow,

        not created or edited through the API.

        '
      operationId: feedbackResponseGet
      tags:
      - feedbackResponses
      parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
          pattern: '[0-9a-f]'
          minLength: 24
          maxLength: 24
      responses:
        '200':
          description: A feedback response
          content:
            application/json:
              schema:
                type: object
                properties:
                  _id:
                    type: string
                  patient:
                    type: string
                  provider:
                    type: string
                  facility:
                    type: string
                  appointment:
                    type: string
                  npsscore:
                    type: number
                  response:
                    type: object
                    properties:
                      type:
                        type: string
                        enum:
                        - npsscore
                        - positive-click
                        - negative-click
                      value: {}
                  scoreSource:
                    type: string
                    enum:
                    - patient
                    - sentiment
        '401':
          description: Not authenticated
        '403':
          description: Not authorized
        '404':
          description: Not found
        '500':
          description: Internal server error
components:
  parameters:
    populateParam:
      name: _populate
      in: query
      description: Response properties which will be replaced by the referenced objects, separated by commas.
      required: false
      type: string
      schema:
        type: string
    selectParam:
      name: _select
      in: query
      description: Response properties that should be returned, separated by commas.
      required: false
      type: string
      schema:
        type: string
    pageParam:
      in: query
      name: page
      required: false
      type: integer
      format: int32
      default: 1
      minimum: 1
      schema:
        type: integer
        format: int32
        default: 1
        minimum: 1
    updatedByParam:
      in: query
      name: updatedBy
      required: false
      type: string
      pattern: '[0-9a-f]'
      minLength: 24
      maxLength: 24
      schema:
        type: string
        pattern: '[0-9a-f]'
        minLength: 24
        maxLength: 24
      description: The ID of the user who updated this object.
    deletedParam:
      in: query
      name: deleted
      required: false
      type: number
      enum:
      - 0
      - 1
      schema:
        type: number
        enum:
        - 0
        - 1
      description: Flag for logical deletion where 1 means deleted.
    updatedAtParam:
      in: query
      name: updatedAt
      type: string
      format: date-time
      schema:
        type: string
        format: date-time
      required: false
      description: The date/time when this object was updated.
    createdByParam:
      in: query
      name: createdBy
      type: string
      pattern: '[0-9a-f]'
      minLength: 24
      maxLength: 24
      schema:
        type: string
        pattern: '[0-9a-f]'
        minLength: 24
        maxLength: 24
      required: false
      description: The ID of the user who created this object.
    createdAtParam:
      in: query
      name: createdAt
      type: string
      format: date-time
      schema:
        type: string
        format: date-time
      required: false
      description: The date/time when this object was created.
    limitParam:
      name: limit
      in: query
      description: How many items to fetch per page
      required: false
      type: integer
      format: int32
      default: 500
      minimum: 1
      maximum: 1000
      schema:
        type: integer
        format: int32
        default: 500
        minimum: 1
        maximum: 1000
    userParam:
      in: query
      name: user
      required: false
      type: string
      pattern: '[0-9a-f]'
      minLength: 24
      maxLength: 24
      schema:
        type: string
        pattern: '[0-9a-f]'
        minLength: 24
        maxLength: 24
      description: The ID of the root account user.
  securitySchemes:
    Bearer:
      type: http
      scheme: bearer
      bearerFormat: JWT