Luma Health Trust Center

generated: '2026-08-15'
method: searched
probe: false
url: https://www.lumahealth.io/security-and-trust/
certifications:
- HITRUST CSF r2
- SOC 2 Type II
- ISO/IEC 27001:2022
- ISO/IEC 42001 (AI management system, for Luma AI products)
- HIPAA
- TX-RAMP Level 2
- EU-US Data Privacy Framework (with UK and Swiss extensions)
compliance_program: >-
  Luma Health operates a dedicated in-house information security and compliance
  function with a fully documented set of policies, procedures, and controls that
  are independently audited by a third party no less than annually, plus annual
  external penetration testing by a third party. All Luma software and company
  processes are stated to be fully HIPAA-compliant, and Luma signs Business
  Associate Agreements (BAAs) with covered-entity customers. As of the 2026-08-15
  re-read the page also names ISO/IEC 42001 for Luma's AI products and
  certification under the EU-US Data Privacy Framework (including the UK
  extension and the Swiss-US framework) - neither of which was recorded in the
  2026-07-24 pass.
security_contact: security@lumahealth.io
vulnerability_disclosure: security/luma-health-vulnerability-disclosure.yml
trust_portal:
  dedicated_portal: false
  note: >-
    No Vanta/Drata/SafeBase-style trust portal with downloadable evidence is
    published; the marketing page is the trust surface and audit reports are
    shared under NDA through sales. The public real-time surface is the
    Atlassian Statuspage at https://status.lumahealth.io.
evidence:
- source: https://www.lumahealth.io/security-and-trust/
  status: 200
  keywords: [hitrust csf r2, soc 2 type ii, iso 27001:2022, iso 42001, hipaa, tx-ramp level 2, data privacy framework, penetration testing]
- source: https://www.lumahealth.io/newsroom/company-news/luma-health-elevates-its-security-practices-with-iso-iec-270012022-certification/
  keywords: [iso 27001:2022, hitrust r2, soc 2 type ii]
- source: https://www.prnewswire.com/news-releases/hitrust-r2-certification-validates-luma-healths-security-posture-301632696.html
  keywords: [hitrust r2, healthcare]