Lithium Technologies

Lithium Technologies is the online-community and social-customer-engagement software company founded in 2001 that pioneered brand-hosted community forums, gamification and reputation systems for enterprise customer support. Acquired by Vista Equity Partners in 2017 and merged with social-media management vendor Spredfast in 2019, the combined business now operates as Khoros. The Khoros platform carries the Lithium lineage forward across five developer surfaces: Khoros Communities (Classic REST v1/v2 plus the LiQL query language, and the newer Aurora GraphQL API and SDK), Khoros Care (Automation Framework events, Author and Conversation, CRM Gateway, Analytics and Brand Messenger messaging SDKs), Khoros Marketing (the Spredfast-lineage Conversations, Publishing, Analytics Reporting and Notification APIs on api.spredfast.com), and Khoros Flow (Socket, REST and Management APIs for conversational bots). Developer documentation is published at developer.khoros.com and the first-party open-source SDKs remain under the lithiumtech GitHub organization.

Lithium Technologies publishes 5 APIs on the APIs.io network. Tagged areas include Company, Enterprise Software, Online Community, Social Media Management, and Customer Engagement.

The Lithium Technologies catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Lithium Technologies’ developer surface includes documentation, API reference, getting-started guide, support, engineering blog, CLI, authentication, and 21 more developer resources.

36.2/100 thin Agent 19/100 agent aware Full breakdown ↓
scored 2026-07-20 · rubric v0.4
5 APIs 0 Features
CompanyEnterprise SoftwareOnline CommunitySocial Media ManagementCustomer EngagementCustomer SupportMarketingConversational AIMartech

API Rating

API Evangelist API Evangelist Rating How this is scored →
scored 2026-07-20 · rubric v0.4
Composite quality — 36.2/100 · thin
Contract Quality 0.0 / 25
Developer Ergonomics 13.0 / 20
Commercial Clarity 7.4 / 20
Operational Transparency 5.8 / 13
Governance 0.0 / 12
Discoverability 10.0 / 10
Agent readiness — 19/100 · agent aware
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/lithium-technologies: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs

Khoros Marketing Conversations API

The Spredfast-lineage Khoros Marketing API surface covering Conversations, Publishing, Analytics Reporting and Notification. Uses a 3-legged OAuth 2.0 flow (/authorize, /grant, ...

Khoros Care APIs

Khoros Care developer surface for agent-based social customer service — the event-driven Automation Framework, the Author and Conversation API, the CRM Gateway API, the Analytic...

Khoros Communities Classic APIs

The Lithium-lineage Khoros Communities Classic platform APIs, including the REST v1 and v2 endpoints and LiQL, the SQL-like query language used to read community collections suc...

Khoros Communities Aurora GraphQL API

The GraphQL API for Khoros Communities Aurora, the next-generation community platform, used together with the Aurora SDK, theme overrides and custom pages. API credentials are g...

Khoros Flow APIs

Khoros Flow developer APIs for building conversational bots and custom chat clients — the Flow Socket API (WebSocket messaging for custom chat widgets), the Flow REST API for se...

Event Specifications

Resources

Get Started 2

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Build 4

SDKs, sample code, and the tooling you integrate with

Access & Security 4

Authentication, authorization, and security posture

Operate 4

Status, limits, changes, and where to get help

Commercial 2

Pricing, plans, and the legal terms of use

Company 3

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: lithium-technologies
name: Lithium Technologies
description: 'Lithium Technologies is the online-community and social-customer-engagement software company founded in 2001
  that pioneered brand-hosted community forums, gamification and reputation systems for enterprise customer support. Acquired
  by Vista Equity Partners in 2017 and merged with social-media management vendor Spredfast in 2019, the combined business
  now operates as Khoros. The Khoros platform carries the Lithium lineage forward across five developer surfaces: Khoros Communities
  (Classic REST v1/v2 plus the LiQL query language, and the newer Aurora GraphQL API and SDK), Khoros Care (Automation Framework
  events, Author and Conversation, CRM Gateway, Analytics and Brand Messenger messaging SDKs), Khoros Marketing (the Spredfast-lineage
  Conversations, Publishing, Analytics Reporting and Notification APIs on api.spredfast.com), and Khoros Flow (Socket, REST
  and Management APIs for conversational bots). Developer documentation is published at developer.khoros.com and the first-party
  open-source SDKs remain under the lithiumtech GitHub organization.'
url: https://raw.githubusercontent.com/api-evangelist/lithium-technologies/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- shasta-ventures
x-tier: enriched
x-tier-reason: enrichment-pipeline
x-successor: khoros
x-also-known-as:
- Khoros
- Spredfast
image: https://khoros.ai/wp-content/uploads/2026/04/Khoros_OG.png
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Enterprise Software
- Online Community
- Social Media Management
- Customer Engagement
- Customer Support
- Marketing
- Conversational AI
- Martech
apis:
- name: Khoros Marketing Conversations API
  description: The Spredfast-lineage Khoros Marketing API surface covering Conversations, Publishing, Analytics Reporting
    and Notification. Uses a 3-legged OAuth 2.0 flow (/authorize, /grant, /token) and Bearer access tokens that remain valid
    for two years and persist across password changes.
  humanURL: https://developer.khoros.com/khorosmarketingdevdocs/reference
  baseURL: https://api.spredfast.com/v2
  tags:
  - Marketing
  - Social Media Management
  - Publishing
  - Analytics
  properties:
  - type: Documentation
    url: https://developer.khoros.com/khorosmarketingdevdocs/docs/developing-and-integrating-with-khoros-marketing
  - type: APIReference
    url: https://developer.khoros.com/khorosmarketingdevdocs/reference
  - type: GettingStarted
    url: https://developer.khoros.com/khorosmarketingdevdocs/docs/getting-started-with-the-conversations-api
- name: Khoros Care APIs
  description: Khoros Care developer surface for agent-based social customer service — the event-driven Automation Framework,
    the Author and Conversation API, the CRM Gateway API, the Analytics API and the Brand Messenger messaging SDKs. Authenticates
    with HTTP Basic, plus 90-day refreshable bearer tokens for the Automation Framework.
  humanURL: https://developer.khoros.com/khoroscaredevdocs/reference
  baseURL: https://developer.khoros.com/khoroscaredevdocs/reference
  tags:
  - Customer Support
  - Social Media Management
  - Analytics
  - Messaging
  properties:
  - type: Documentation
    url: https://developer.khoros.com/khoroscaredevdocs/docs/khoros-care-integration-overview
  - type: APIReference
    url: https://developer.khoros.com/khoroscaredevdocs/reference
  - type: GettingStarted
    url: https://developer.khoros.com/khoroscaredevdocs/docs/guides-and-tutorials
- name: Khoros Communities Classic APIs
  description: The Lithium-lineage Khoros Communities Classic platform APIs, including the REST v1 and v2 endpoints and LiQL,
    the SQL-like query language used to read community collections such as messages, users, boards and categories. Also exposes
    the FreeMarker context objects used inside community Studio customizations.
  humanURL: https://developer.khoros.com/khoroscommunitydevdocs/reference/khoros-communities-platform-apis
  baseURL: https://developer.khoros.com/khoroscommunitydevdocs/reference/khoros-communities-platform-apis
  tags:
  - Online Community
  - Customer Support
  - Query Language
  properties:
  - type: Documentation
    url: https://developer.khoros.com/khoroscommunitydevdocs/docs/development-guides
  - type: APIReference
    url: https://developer.khoros.com/khoroscommunitydevdocs/reference/khoros-communities-platform-apis
- name: Khoros Communities Aurora GraphQL API
  description: The GraphQL API for Khoros Communities Aurora, the next-generation community platform, used together with the
    Aurora SDK, theme overrides and custom pages. API credentials are generated through API Apps in the community admin.
  humanURL: https://developer.khoros.com/khorosauroradevdocs/graphql
  baseURL: https://developer.khoros.com/khorosauroradevdocs/graphql
  tags:
  - Online Community
  - GraphQL
  properties:
  - type: Documentation
    url: https://developer.khoros.com/khorosauroradevdocs/docs/installing-the-sdk
  - type: Authentication
    url: https://developer.khoros.com/khorosauroradevdocs/docs/generating-api-credentials-with-api-apps
- name: Khoros Flow APIs
  description: Khoros Flow developer APIs for building conversational bots and custom chat clients — the Flow Socket API (WebSocket
    messaging for custom chat widgets), the Flow REST API for server-side and CRM integrations, and the Flow Management API
    for project administration.
  humanURL: https://developer.khoros.com/khoros-flow/reference/getting-started-flow-socket
  baseURL: https://developer.khoros.com/khoros-flow/reference/getting-started-flow-socket
  tags:
  - Conversational AI
  - Messaging
  - Bots
  properties:
  - type: Documentation
    url: https://developer.khoros.com/khoros-flow/docs/overview
  - type: APIReference
    url: https://developer.khoros.com/khoros-flow/reference/getting-started-flow-socket
  - type: GettingStarted
    url: https://developer.khoros.com/khoros-flow/docs/overview-of-khoros-flow-apis
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/lithium-technologies-domain-security.yml
- type: Website
  url: https://khoros.ai/
- type: DeveloperPortal
  url: https://developer.khoros.com/
- type: Documentation
  url: https://developer.khoros.com/
- type: APIReference
  url: https://developer.khoros.com/khorosmarketingdevdocs/reference
- type: GettingStarted
  url: https://developer.khoros.com/khorosmarketingdevdocs/docs/getting-started-with-the-conversations-api
- type: Support
  url: https://khoros.ai/get-support/
- type: Community
  url: https://community.khoros.com/
- type: Blog
  url: https://khoros.ai/news/
- type: BlogRSS
  url: https://khoros.ai/feed/
- type: GitHubOrganization
  url: https://github.com/lithiumtech
- type: StatusPage
  url: https://status.khoros.com/
- type: TermsOfService
  url: https://khoros.ai/website-terms-use/
- type: PrivacyPolicy
  url: https://khoros.ai/privacy/
- type: TrustCenter
  url: security/lithium-technologies-trust-center.yml
- type: Compliance
  url: https://khoros.ai/trust-center/
- type: Packages
  url: packages/lithium-technologies-packages.yml
- type: SDKs
  url: packages/lithium-technologies-packages.yml
- type: CLI
  url: cli/lithium-technologies-cli.yml
- type: Authentication
  url: authentication/lithium-technologies-authentication.yml
- type: Conventions
  url: conventions/lithium-technologies-conventions.yml
- type: Conformance
  url: conformance/lithium-technologies-conformance.yml
- type: Lifecycle
  url: lifecycle/lithium-technologies-lifecycle.yml
- type: ChangeLog
  url: changelog/lithium-technologies-changelog.yml
- type: Webhooks
  url: asyncapi/lithium-technologies-webhooks.yml
- type: Components
  url: components/lithium-technologies-components.yml
- type: WellKnown
  url: well-known/lithium-technologies-well-known.yml
- type: LLMsTxt
  url: llms/lithium-technologies-llms.txt
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence