Khoros

Khoros Handover API

The Handover API from Khoros — 1 operation(s) for handover.

Documentation GitHub OpenAPI

Operations 1

Each operation below carries the questions people ask an LLM about it and the instructions they give an agent to run it. Generated by API Evangelist overlay

POST /handover/{threadId} Hand a thread to an agent by pausing the bot · Handover action #

Ask an LLM

“How do I hand a Flow conversation over and pause the bot for a set time?”

“Can a handover pause the bot for a number of seconds?”

Tell an agent

Create a handover on thread {thread}.

Hand over thread {thread} and pause the bot for {seconds} seconds.

Documentation

📖

Documentation

https://developer.khoros.com/khoroscaredevdocs/docs/khoros-care-integration-overview

📖

Documentation

https://developer.khoros.com/khorosmarketingdevdocs/docs/developing-and-integrating-with-khoros-marketing

📖

Documentation

https://developer.khoros.com/khoros-flow/docs/overview-of-khoros-flow-apis

Specifications

⚙

OpenAPI

https://raw.githubusercontent.com/api-evangelist/khoros-ai/refs/heads/main/openapi/khoros-ai-handover-api-openapi.yml

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OpenAPI Specification

openapi: 3.2.0
info:
  title: flow-rest-api Handover API
  version: '1.0'
servers:
- url: https://api.flow.ai/rest/v1/
security:
- {}
tags:
- name: Handover
paths:
  /handover/{threadId}:
    post:
      summary: Handover action
      description: Use the Flow REST API to create a handover action to pause a bot.
      operationId: handover-action
      parameters:
      - name: '{threadId}'
        in: path
        description: The unique threadId. This is a required field.
        schema:
          type: string
        required: true
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                secondsToPause:
                  type: integer
                  description: The number of seconds to pause the bot.
                  format: int32
      responses:
        '200':
          description: '200'
          content:
            application/json:
              examples:
                Result:
                  value: "{\n  \"status\": \"ok\"\n}"
              schema:
                type: object
                properties:
                  status:
                    type: string
                    example: ok
      deprecated: false
      security: []
      x-readme:
        code-samples:
        - language: http
          code: "POST rest/v1/handover/EXAMPLE63451da6f15f2b50991651|o_21361542-a262-4aaa-8edb-0f8f88e07d89 HTTP/1.1\nHost: api.flow.ai\nContent-Type: application/json\nAuthorization: MY_MESSAGING_API_KEY\n{\n  {\n    \"secondsToPause\": 600\n  }\n}"
        samples-languages:
        - http
      tags:
      - Handover
x-readme:
  headers: []
  explorer-enabled: false
  proxy-enabled: true
x-readme-fauxas: true