Trustpilot website screenshot

Trustpilot

Trustpilot is a global consumer review platform that connects businesses with their customers to build trust through transparent, verified reviews. Founded in 2007, Trustpilot hosts hundreds of millions of reviews across millions of businesses worldwide. The platform offers business APIs that allow companies to collect, manage, and display reviews programmatically, integrate review data into their own systems, and automate invitation workflows to gather customer feedback at scale. Trustpilot's APIs cover business profile management, service reviews, product reviews, invitation management, consumer profiles, and public review data.

Trustpilot publishes 8 APIs on the APIs.io network, including Business Units API, Conversations API, Images API, and 5 more. Tagged areas include Consumer Reviews, Reviews, Trust, Ratings, and Business Profiles.

The Trustpilot catalog on APIs.io includes 1 JSON-LD context and 2 Spectral governance rulesets.

Trustpilot’s developer surface includes authentication, developer portal, documentation, signup flow, pricing, changelog, support, and 18 more developer resources.

🌐 Visit website 📡 Source on GitHub
62.7/100 strong ▬ flat Agent 31/100 agent aware Full breakdown ↓
scored 2026-07-28 · rubric v0.6
AccessFreemiumSelf serveFree trial⚡ Free to try
9 APIs
Consumer ReviewsReviewsTrustRatingsBusiness ProfilesProduct Reviews

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-28 · rubric v0.6
Composite quality — 62.7/100 · strong
Contract Quality 16.1 / 25
Developer Ergonomics 7.8 / 20
Commercial Clarity 16.8 / 20
Operational Transparency 7.5 / 13
Governance 7.0 / 12
Discoverability 7.4 / 10
Agent readiness — 31/100 · agent aware
Machine-Readable Contract 18 / 18
Agentic Access Contract 10 / 10
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/trustpilot: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 9

Individual APIs this provider publishes, each with its own machine-readable definition.

Trustpilot Consumer API

The Trustpilot Consumer API provides access to reviews written by individual consumers. Developers can retrieve a consumer's review history with filtering by stars, language, lo...

Trustpilot Business Units API

Business unit profile and review operations

Trustpilot Conversations API

Product review conversation management

Trustpilot Images API

Business unit image operations

Trustpilot Invitations API

Review invitation operations

Trustpilot Product Review Management API

Private product review management

Trustpilot Product Reviews API

Product review retrieval operations

Trustpilot Review Management API

Private review management operations

Trustpilot Reviews API

Business unit review retrieval

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Postman Collections 8

Ready-to-run Postman collections for exercising this provider's APIs.

Trustpilot Business Units API

POSTMAN

Trustpilot Business Units Conversations API

POSTMAN

Trustpilot Business Units Images API

POSTMAN

Trustpilot Business Units Invitations API

POSTMAN

Trustpilot Business Units Product Review Management API

POSTMAN

Trustpilot Business Units Product Reviews API

POSTMAN

Trustpilot Business Units Review Management API

POSTMAN

Trustpilot Business Units Reviews API

POSTMAN

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Open Collections 2

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Trustpilot Business Units API

OPEN COLLECTION

Trustpilot Invitation API

OPEN COLLECTION

Pricing Plans 1

Published pricing tiers and plan structures.

Trustpilot Plans Pricing

5 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Trustpilot Rate Limits

2 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Trustpilot Finops

FINOPS

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Trustpilot Context

14 classes · 9 properties

JSON-LD

Spectral Rules 2

Spectral governance rulesets for linting and validating these APIs.

Trustpilot API Rules

5 rules · 3 warnings 2 info

SPECTRAL

Trustpilot API Rules

11 rules · 2 errors 9 warnings

SPECTRAL

JSON Schema 11

Standalone JSON Schema definitions for this provider's data models.

Trustpilot Business Unit

9 properties

JSON SCHEMA

BusinessUnitImages

3 properties

JSON SCHEMA

BusinessUnitProfile

9 properties

JSON SCHEMA

BusinessUnitSearchResponse

4 properties

JSON SCHEMA

BusinessUnitSummary

8 properties

JSON SCHEMA

CategoryListResponse

1 properties

JSON SCHEMA

PrivateReview

0 properties

JSON SCHEMA

PrivateReviewListResponse

2 properties

JSON SCHEMA

ProductReviewsSummary

4 properties

JSON SCHEMA

Trustpilot Review

13 properties

JSON SCHEMA

ReviewListResponse

3 properties

JSON SCHEMA

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JSON Structure 2

JSON Structure definitions describing this provider's data shapes.

Trustpilot Review Structure

0 properties

JSON STRUCTURE

Trustpilot Structure

0 properties

JSON STRUCTURE

Examples 4

Example request and response payloads for these APIs.

Trustpilot Create Review Reply Example

2 fields

EXAMPLE

Trustpilot Get Business Unit Reviews Example

2 fields

EXAMPLE

Trustpilot Search Business Units Example

2 fields

EXAMPLE

Trustpilot Send Email Invitations Example

2 fields

EXAMPLE

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Trustpilot Authentication

apiKey/oauth2 · 3 schemes

SECURITY

Trustpilot Domain Security

TLSv1.3 · DMARC

SECURITY

Trustpilot Vulnerability Disclosure

security.txt · contact published

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Trustpilot Scopes

4 scopes · authorizationCode/clientCredentials

4 scopes

SCOPES

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Trustpilot Agentic Access

38 operations · 15 acting

38 operations · 15 acting

AGENTIC

Resources

Get Started 3

Portal, sign-up, and the first successful call

Portal
Portal
 Signup
Signup
 Login
Login

Documentation 1

Reference material describing how the API behaves

Documentation
Documentation

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess
AgenticAccess
 LlmsText
LlmsText

Design & Contract 1

Pagination, idempotency, versioning, errors, and events

SpectralRules
SpectralRules

Build 2

SDKs, sample code, and the tooling you integrate with

PostmanWorkspace
PostmanWorkspace
 GitHub
GitHub

Access & Security 5

Authentication, authorization, and security posture

VulnerabilityDisclosure
VulnerabilityDisclosure
 DomainSecurity
DomainSecurity
 Authentication
Authentication
 OAuthScopes
OAuthScopes
 Authentication
Authentication

Operate 3

Status, limits, changes, and where to get help

ChangeLog
ChangeLog
 Support
Support
 StatusPage
StatusPage

Commercial 3

Pricing, plans, and the legal terms of use

Pricing
Pricing
 TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy

Company 4

The organization behind the API

Website
Website
 Blog
Blog
 LinkedIn
LinkedIn
 Facebook
Facebook

Other 1

Properties that don't map to a standard resource type

X
X

Source (apis.yml)

apis.yml Raw ↑ 
aid: trustpilot
url: https://raw.githubusercontent.com/api-evangelist/trustpilot/refs/heads/main/apis.yml
name: Trustpilot
description: Trustpilot is a global consumer review platform that connects businesses with their customers to build trust
  through transparent, verified reviews. Founded in 2007, Trustpilot hosts hundreds of millions of reviews across millions
  of businesses worldwide. The platform offers business APIs that allow companies to collect, manage, and display reviews
  programmatically, integrate review data into their own systems, and automate invitation workflows to gather customer feedback
  at scale. Trustpilot's APIs cover business profile management, service reviews, product reviews, invitation management,
  consumer profiles, and public review data.
type: Index
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: true
  try_now: true
  public: false
  label: Freemium (free trial) · Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/trustpilot.png
tags:
- Consumer Reviews
- Reviews
- Trust
- Ratings
- Business Profiles
- Product Reviews
access: 3rd-Party
created: '2026-03-24'
modified: '2026-05-19'
specificationVersion: '0.19'
apis:
- aid: trustpilot:trustpilot-consumer-api
  name: Trustpilot Consumer API
  tags:
  - Consumer Reviews
  - Reviews
  - Trust
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  baseURL: https://api.trustpilot.com/v1
  humanURL: https://developers.trustpilot.com/consumer-api
  properties:
  - url: https://developers.trustpilot.com/consumer-api
    type: Documentation
  - url: https://developers.trustpilot.com/authentication
    type: Authentication
  description: The Trustpilot Consumer API provides access to reviews written by individual consumers. Developers can retrieve
    a consumer's review history with filtering by stars, language, location, and business unit. Supports pagination and sorting
    and requires API key authentication.
- aid: trustpilot:trustpilot-business-units-api
  name: Trustpilot Business Units API
  description: Business unit profile and review operations
  humanURL: https://developers.trustpilot.com/business-units-api
  baseURL: https://api.trustpilot.com/v1
  tags:
  - Business Units
  properties:
  - type: OpenAPI
    url: openapi/trustpilot-business-units-api-openapi.yml
  - type: Documentation
    url: https://developers.trustpilot.com/business-units-api
  - type: Authentication
    url: https://developers.trustpilot.com/authentication
  - type: Documentation
    url: https://developers.trustpilot.com/service-reviews-api/
  - type: Documentation
    url: https://developers.trustpilot.com/invitation-api
  - type: Documentation
    url: https://developers.trustpilot.com/product-reviews-api/
- aid: trustpilot:trustpilot-conversations-api
  name: Trustpilot Conversations API
  description: Product review conversation management
  humanURL: https://developers.trustpilot.com/business-units-api
  baseURL: https://api.trustpilot.com/v1
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/trustpilot-conversations-api-openapi.yml
  - type: Documentation
    url: https://developers.trustpilot.com/business-units-api
  - type: Authentication
    url: https://developers.trustpilot.com/authentication
  - type: Documentation
    url: https://developers.trustpilot.com/service-reviews-api/
  - type: Documentation
    url: https://developers.trustpilot.com/invitation-api
  - type: Documentation
    url: https://developers.trustpilot.com/product-reviews-api/
- aid: trustpilot:trustpilot-images-api
  name: Trustpilot Images API
  description: Business unit image operations
  humanURL: https://developers.trustpilot.com/business-units-api
  baseURL: https://api.trustpilot.com/v1
  tags:
  - Images
  properties:
  - type: OpenAPI
    url: openapi/trustpilot-images-api-openapi.yml
  - type: Documentation
    url: https://developers.trustpilot.com/business-units-api
  - type: Authentication
    url: https://developers.trustpilot.com/authentication
  - type: Documentation
    url: https://developers.trustpilot.com/service-reviews-api/
  - type: Documentation
    url: https://developers.trustpilot.com/invitation-api
  - type: Documentation
    url: https://developers.trustpilot.com/product-reviews-api/
- aid: trustpilot:trustpilot-invitations-api
  name: Trustpilot Invitations API
  description: Review invitation operations
  humanURL: https://developers.trustpilot.com/business-units-api
  baseURL: https://api.trustpilot.com/v1
  tags:
  - Invitations
  properties:
  - type: OpenAPI
    url: openapi/trustpilot-invitations-api-openapi.yml
  - type: Documentation
    url: https://developers.trustpilot.com/business-units-api
  - type: Authentication
    url: https://developers.trustpilot.com/authentication
  - type: Documentation
    url: https://developers.trustpilot.com/service-reviews-api/
  - type: Documentation
    url: https://developers.trustpilot.com/invitation-api
  - type: Documentation
    url: https://developers.trustpilot.com/product-reviews-api/
- aid: trustpilot:trustpilot-product-review-management-api
  name: Trustpilot Product Review Management API
  description: Private product review management
  humanURL: https://developers.trustpilot.com/business-units-api
  baseURL: https://api.trustpilot.com/v1
  tags:
  - Product Review Management
  properties:
  - type: OpenAPI
    url: openapi/trustpilot-product-review-management-api-openapi.yml
  - type: Documentation
    url: https://developers.trustpilot.com/business-units-api
  - type: Authentication
    url: https://developers.trustpilot.com/authentication
  - type: Documentation
    url: https://developers.trustpilot.com/service-reviews-api/
  - type: Documentation
    url: https://developers.trustpilot.com/invitation-api
  - type: Documentation
    url: https://developers.trustpilot.com/product-reviews-api/
- aid: trustpilot:trustpilot-product-reviews-api
  name: Trustpilot Product Reviews API
  description: Product review retrieval operations
  humanURL: https://developers.trustpilot.com/business-units-api
  baseURL: https://api.trustpilot.com/v1
  tags:
  - Product Reviews
  properties:
  - type: OpenAPI
    url: openapi/trustpilot-product-reviews-api-openapi.yml
  - type: Documentation
    url: https://developers.trustpilot.com/business-units-api
  - type: Authentication
    url: https://developers.trustpilot.com/authentication
  - type: Documentation
    url: https://developers.trustpilot.com/service-reviews-api/
  - type: Documentation
    url: https://developers.trustpilot.com/invitation-api
  - type: Documentation
    url: https://developers.trustpilot.com/product-reviews-api/
- aid: trustpilot:trustpilot-review-management-api
  name: Trustpilot Review Management API
  description: Private review management operations
  humanURL: https://developers.trustpilot.com/business-units-api
  baseURL: https://api.trustpilot.com/v1
  tags:
  - Review Management
  properties:
  - type: OpenAPI
    url: openapi/trustpilot-review-management-api-openapi.yml
  - type: Documentation
    url: https://developers.trustpilot.com/business-units-api
  - type: Authentication
    url: https://developers.trustpilot.com/authentication
  - type: Documentation
    url: https://developers.trustpilot.com/service-reviews-api/
  - type: Documentation
    url: https://developers.trustpilot.com/invitation-api
  - type: Documentation
    url: https://developers.trustpilot.com/product-reviews-api/
- aid: trustpilot:trustpilot-reviews-api
  name: Trustpilot Reviews API
  description: Business unit review retrieval
  humanURL: https://developers.trustpilot.com/business-units-api
  baseURL: https://api.trustpilot.com/v1
  tags:
  - Reviews
  properties:
  - type: OpenAPI
    url: openapi/trustpilot-reviews-api-openapi.yml
  - type: Documentation
    url: https://developers.trustpilot.com/business-units-api
  - type: Authentication
    url: https://developers.trustpilot.com/authentication
  - type: Documentation
    url: https://developers.trustpilot.com/service-reviews-api/
  - type: Documentation
    url: https://developers.trustpilot.com/invitation-api
  - type: Documentation
    url: https://developers.trustpilot.com/product-reviews-api/
common:
- type: PostmanWorkspace
  url: https://www.postman.com/kinlaneapi/trustpilot/overview
- type: AgenticAccess
  url: agentic-access/trustpilot-agentic-access.yml
- type: VulnerabilityDisclosure
  url: security/trustpilot-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/trustpilot-domain-security.yml
- type: Authentication
  url: authentication/trustpilot-authentication.yml
- type: OAuthScopes
  url: scopes/trustpilot-scopes.yml
- url: https://www.trustpilot.com/
  name: Trustpilot Website
  type: Website
- url: https://developers.trustpilot.com/
  name: Developer Portal
  type: Portal
- url: https://developers.trustpilot.com/
  name: API Documentation
  type: Documentation
- url: https://www.trustpilot.com/signup/business
  name: Sign Up
  type: Signup
- url: https://businessapp.b2b.trustpilot.com/login
  name: Login
  type: Login
- url: https://www.trustpilot.com/pricing
  name: Pricing
  type: Pricing
- url: https://developers.trustpilot.com/authentication
  name: Authentication
  type: Authentication
- url: https://developers.trustpilot.com/changelog
  name: Changelog
  type: ChangeLog
- url: https://support.trustpilot.com/
  name: Support
  type: Support
- url: https://www.trustpilot.com/legal/terms-and-conditions-for-businesses
  name: Terms of Service
  type: TermsOfService
- url: https://www.trustpilot.com/legal/privacy-policy
  name: Privacy Policy
  type: PrivacyPolicy
- url: https://blog.trustpilot.com/
  name: Trustpilot Blog
  type: Blog
- url: https://status.trustpilot.com/
  name: Status Page
  type: StatusPage
- url: https://twitter.com/trustpilot
  name: Trustpilot on X (Twitter)
  type: X
- url: https://www.linkedin.com/company/trustpilot
  name: Trustpilot on LinkedIn
  type: LinkedIn
- url: https://www.facebook.com/trustpilot
  name: Trustpilot on Facebook
  type: Facebook
- url: https://github.com/trustpilot
  name: Trustpilot on GitHub
  type: GitHub
- url: https://raw.githubusercontent.com/api-evangelist/trustpilot/refs/heads/main/rules/trustpilot-rules.yml
  name: Spectral Rules
  type: SpectralRules
- type: LlmsText
  url: https://developers.trustpilot.com/llms.txt
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com