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openapi: 3.2.0
info:
title: Trustpilot Reviews API
version: 1.0.0
contact:
url: https://developers.trustpilot.com/
termsOfService: https://www.trustpilot.com/legal/terms-and-conditions-for-businesses
description: 'Operations tagged Reviews across 2 of this provider''s published API definitions: trustpilot-business-units-openapi.yml, trustpilot-service-reviews-openapi.yml. Each path carries the servers of the definition it was published in.'
servers:
- url: https://api.trustpilot.com
description: Production
tags:
- name: Reviews
description: Business unit review retrieval
paths:
/v1/business-units/{businessUnitId}/reviews:
get:
operationId: getBusinessUnitReviews
summary: Get Business Unit Reviews
description: Fetch public reviews for a business unit with filtering and sorting options.
tags:
- Reviews
security:
- ApiKey: []
parameters:
- name: businessUnitId
in: path
required: true
schema:
type: string
- name: stars
in: query
required: false
schema:
type: array
items:
type: integer
enum:
- 1
- 2
- 3
- 4
- 5
description: Filter by star rating
- name: language
in: query
required: false
schema:
type: string
description: Filter reviews by language (ISO 639-1 code)
- name: orderBy
in: query
required: false
schema:
type: string
enum:
- createdat.asc
- createdat.desc
description: Sort order for reviews
- name: page
in: query
required: false
schema:
type: integer
default: 1
- name: perPage
in: query
required: false
schema:
type: integer
default: 20
maximum: 100
- name: apikey
in: query
required: true
schema:
type: string
responses:
'200':
description: Reviews returned
content:
application/json:
schema:
$ref: '#/components/schemas/ReviewListResponse'
'404':
description: Business unit not found
servers:
- url: https://api.trustpilot.com
description: Production
/v1/business-units/{businessUnitId}/all-reviews:
get:
operationId: getAllBusinessUnitReviews
summary: Get All Business Unit Reviews
description: Retrieve paginated public reviews using pageToken cursor-based pagination, supporting up to 100,000 reviews.
tags:
- Reviews
security:
- ApiKey: []
parameters:
- name: businessUnitId
in: path
required: true
schema:
type: string
- name: pageToken
in: query
required: false
schema:
type: string
description: Pagination cursor from previous response
- name: perPage
in: query
required: false
schema:
type: integer
default: 20
maximum: 100
- name: apikey
in: query
required: true
schema:
type: string
responses:
'200':
description: Reviews returned with pagination token
content:
application/json:
schema:
$ref: '#/components/schemas/ReviewListResponse'
servers:
- url: https://api.trustpilot.com
description: Production
/v1/private/business-units/{businessUnitId}/reviews:
get:
operationId: getPrivateBusinessUnitReviews
summary: Get Private Business Unit Reviews
description: Access private reviews including customer contact information and order IDs.
tags:
- Reviews
security:
- OAuth2: []
parameters:
- name: businessUnitId
in: path
required: true
schema:
type: string
- name: page
in: query
required: false
schema:
type: integer
default: 1
- name: perPage
in: query
required: false
schema:
type: integer
default: 20
responses:
'200':
description: Private reviews returned
content:
application/json:
schema:
$ref: '#/components/schemas/PrivateReviewListResponse'
servers:
- url: https://api.trustpilot.com
description: Production
/v1/reviews/latest:
get:
operationId: getLatestReviews
summary: Get Latest Reviews
description: Gets the latest reviews written in a specific language.
tags:
- Reviews
security:
- ApiKey: []
parameters:
- name: count
in: query
required: true
schema:
type: integer
maximum: 100
description: Number of latest reviews to return
- name: language
in: query
required: true
schema:
type: string
description: ISO 639-1 language code
- name: filterUsersWithoutImages
in: query
required: false
schema:
type: boolean
description: Filter out reviews from users without profile images
- name: locale
in: query
required: false
schema:
type: string
- name: apikey
in: query
required: true
schema:
type: string
responses:
'200':
description: Latest reviews returned
content:
application/json:
schema:
type: object
properties:
reviews:
type: array
items:
$ref: '#/components/schemas/Review_2'
servers:
- url: https://api.trustpilot.com
description: Production
/v1/reviews/{reviewId}:
get:
operationId: getReview
summary: Get Review
description: Fetch public review information by review ID.
tags:
- Reviews
security:
- ApiKey: []
parameters:
- name: reviewId
in: path
required: true
schema:
type: string
- name: apikey
in: query
required: true
schema:
type: string
responses:
'200':
description: Review details returned
content:
application/json:
schema:
$ref: '#/components/schemas/Review_2'
'404':
description: Review not found
servers:
- url: https://api.trustpilot.com
description: Production
/v1/reviews/{reviewId}/web-links:
get:
operationId: getReviewWebLinks
summary: Get Review Web Links
description: Retrieve public Trustpilot page URLs for a specific review.
tags:
- Reviews
security:
- ApiKey: []
parameters:
- name: reviewId
in: path
required: true
schema:
type: string
- name: locale
in: query
required: true
schema:
type: string
description: Locale for the web link
- name: apikey
in: query
required: true
schema:
type: string
responses:
'200':
description: Web links returned
servers:
- url: https://api.trustpilot.com
description: Production
/v1/reviews/{reviewId}/likes:
get:
operationId: getReviewLikes
summary: Get Review Likes
description: Gets the list of consumers who have liked the review.
tags:
- Reviews
security:
- ApiKey: []
parameters:
- name: reviewId
in: path
required: true
schema:
type: string
- name: apikey
in: query
required: true
schema:
type: string
responses:
'200':
description: Likes list returned
servers:
- url: https://api.trustpilot.com
description: Production
components:
schemas:
ReviewListResponse:
type: object
properties:
reviews:
type: array
items:
$ref: '#/components/schemas/Review'
nextPageToken:
type: string
totalNumberOfReviews:
type: integer
PrivateReview:
type: object
allOf:
- $ref: '#/components/schemas/Review'
- type: object
properties:
consumer:
type: object
properties:
email:
type: string
id:
type: string
displayName:
type: string
orderId:
type: string
Review:
type: object
properties:
id:
type: string
description: Unique review identifier
stars:
type: integer
minimum: 1
maximum: 5
description: Star rating given by consumer
title:
type: string
description: Review title
text:
type: string
description: Review body text
language:
type: string
description: Language code of the review
createdAt:
type: string
format: date-time
updatedAt:
type: string
format: date-time
consumer:
type: object
properties:
id:
type: string
displayName:
type: string
businessUnit:
type: object
properties:
id:
type: string
status:
type: string
enum:
- active
- archived
verificationLevel:
type: string
description: Verification level of the review
PrivateReviewListResponse:
type: object
properties:
reviews:
type: array
items:
$ref: '#/components/schemas/PrivateReview'
totalNumberOfReviews:
type: integer
Review_2:
type: object
properties:
id:
type: string
stars:
type: integer
minimum: 1
maximum: 5
title:
type: string
text:
type: string
language:
type: string
createdAt:
type: string
format: date-time
updatedAt:
type: string
format: date-time
consumer:
type: object
properties:
id:
type: string
displayName:
type: string
status:
type: string
enum:
- active
- archived
verificationLevel:
type: string
securitySchemes:
ApiKey:
type: apiKey
in: query
name: apikey
OAuth2:
type: oauth2
flows:
authorizationCode:
authorizationUrl: https://authenticate.trustpilot.com/oauth/connect/authorize
tokenUrl: https://authenticate.trustpilot.com/oauth/token
scopes:
business.review.read: Read private review data
x-refined-from:
- trustpilot-business-units-openapi.yml
- trustpilot-service-reviews-openapi.yml