Trustpilot Review
Represents a consumer review on the Trustpilot platform, for either service or product reviews.
Consumer ReviewsReviewsTrustRatingsBusiness ProfilesProduct Reviews
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://raw.githubusercontent.com/api-evangelist/trustpilot/main/json-schema/trustpilot-review-schema.json",
"title": "Trustpilot Review",
"description": "Represents a consumer review on the Trustpilot platform, for either service or product reviews.",
"type": "object",
"properties": {
"id": {
"type": "string",
"description": "Unique Trustpilot review identifier."
},
"stars": {
"type": "integer",
"minimum": 1,
"maximum": 5,
"description": "Star rating given by the consumer (1-5)."
},
"title": {
"type": "string",
"description": "Review title."
},
"text": {
"type": "string",
"description": "Full review body text."
},
"language": {
"type": "string",
"description": "ISO 639-1 language code of the review."
},
"createdAt": {
"type": "string",
"format": "date-time",
"description": "Timestamp when the review was created."
},
"updatedAt": {
"type": "string",
"format": "date-time",
"description": "Timestamp when the review was last updated."
},
"consumer": {
"type": "object",
"description": "Consumer who wrote the review.",
"properties": {
"id": {
"type": "string",
"description": "Consumer identifier."
},
"displayName": {
"type": "string",
"description": "Consumer's display name."
},
"email": {
"type": "string",
"format": "email",
"description": "Consumer email (private reviews only)."
}
},
"required": ["id", "displayName"]
},
"businessUnit": {
"type": "object",
"description": "Business unit the review is for.",
"properties": {
"id": {
"type": "string",
"description": "Business unit identifier."
}
},
"required": ["id"]
},
"status": {
"type": "string",
"enum": ["active", "archived"],
"description": "Current review status."
},
"verificationLevel": {
"type": "string",
"description": "Verification level indicating review authenticity."
},
"orderId": {
"type": ["string", "null"],
"description": "Order identifier associated with review (private reviews only)."
},
"reply": {
"type": ["object", "null"],
"description": "Company reply to the review.",
"properties": {
"message": {
"type": "string"
},
"createdAt": {
"type": "string",
"format": "date-time"
}
}
}
},
"required": ["id", "stars", "createdAt", "consumer", "businessUnit", "status"]
}
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