Trustpilot · Schema

Trustpilot Review

Represents a consumer review on the Trustpilot platform, for either service or product reviews.

Consumer ReviewsReviewsTrustRatingsBusiness ProfilesProduct Reviews

Properties

Name Type Description
id string Unique Trustpilot review identifier.
stars integer Star rating given by the consumer (1-5).
title string Review title.
text string Full review body text.
language string ISO 639-1 language code of the review.
createdAt string Timestamp when the review was created.
updatedAt string Timestamp when the review was last updated.
consumer object Consumer who wrote the review.
businessUnit object Business unit the review is for.
status string Current review status.
verificationLevel string Verification level indicating review authenticity.
orderId stringnull Order identifier associated with review (private reviews only).
reply objectnull Company reply to the review.
View JSON Schema on GitHub

JSON Schema

trustpilot-review-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/trustpilot/main/json-schema/trustpilot-review-schema.json",
  "title": "Trustpilot Review",
  "description": "Represents a consumer review on the Trustpilot platform, for either service or product reviews.",
  "type": "object",
  "properties": {
    "id": {
      "type": "string",
      "description": "Unique Trustpilot review identifier."
    },
    "stars": {
      "type": "integer",
      "minimum": 1,
      "maximum": 5,
      "description": "Star rating given by the consumer (1-5)."
    },
    "title": {
      "type": "string",
      "description": "Review title."
    },
    "text": {
      "type": "string",
      "description": "Full review body text."
    },
    "language": {
      "type": "string",
      "description": "ISO 639-1 language code of the review."
    },
    "createdAt": {
      "type": "string",
      "format": "date-time",
      "description": "Timestamp when the review was created."
    },
    "updatedAt": {
      "type": "string",
      "format": "date-time",
      "description": "Timestamp when the review was last updated."
    },
    "consumer": {
      "type": "object",
      "description": "Consumer who wrote the review.",
      "properties": {
        "id": {
          "type": "string",
          "description": "Consumer identifier."
        },
        "displayName": {
          "type": "string",
          "description": "Consumer's display name."
        },
        "email": {
          "type": "string",
          "format": "email",
          "description": "Consumer email (private reviews only)."
        }
      },
      "required": ["id", "displayName"]
    },
    "businessUnit": {
      "type": "object",
      "description": "Business unit the review is for.",
      "properties": {
        "id": {
          "type": "string",
          "description": "Business unit identifier."
        }
      },
      "required": ["id"]
    },
    "status": {
      "type": "string",
      "enum": ["active", "archived"],
      "description": "Current review status."
    },
    "verificationLevel": {
      "type": "string",
      "description": "Verification level indicating review authenticity."
    },
    "orderId": {
      "type": ["string", "null"],
      "description": "Order identifier associated with review (private reviews only)."
    },
    "reply": {
      "type": ["object", "null"],
      "description": "Company reply to the review.",
      "properties": {
        "message": {
          "type": "string"
        },
        "createdAt": {
          "type": "string",
          "format": "date-time"
        }
      }
    }
  },
  "required": ["id", "stars", "createdAt", "consumer", "businessUnit", "status"]
}

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