Trustpilot · Rate Limits

Trustpilot Rate Limits

Trustpilot publishes recommended rate-limit ceilings rather than per-second numerics. The guidance is to stay under 833 calls per 5 minutes and 10,000 calls per hour, and to architect around webhooks, token reuse, and server-side caching to reduce call volume. API access itself is bundled with Premium / Enterprise plans as an add-on.

Trustpilot Rate Limits is the machine-readable rate-limit profile for Trustpilot on the APIs.io network, conforming to the API Commons Rate Limits specification.

It captures 2 rate-limit definitions, measuring requests_per_5_minutes and requests_per_hour.

The profile also includes 3 backoff/retry policies defined.

Tagged areas include Reviews, Reputation, and Rate Limiting.

2 Limits
ReviewsReputationRate Limiting

Limits

5-Minute Soft Ceiling api-key
requests_per_5_minutes · minute
833
Trustpilot recommends not exceeding 833 calls per 5 minutes (approx. 167/minute).
Hourly Soft Ceiling api-key
requests_per_hour · hour
10000
Trustpilot recommends a maximum of 10,000 calls per hour.

Policies

Webhook-First Architecture
Trustpilot recommends consuming review and event data via webhooks instead of polling to avoid breaching the 5-minute and hourly recommendations.
Token Reuse
Reuse OAuth 2.0 access tokens across requests rather than minting a new token for every call; minting incurs additional API calls that count toward the limits.
Server-Side Caching
Cache review data on your backend rather than fetching directly from frontend page views; this is the primary lever for staying under the published ceilings.

Sources

Work with this as data

Every rate limit here is available over the APIs.io API and to AI agents over MCP.

MCP server

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https://apis.io/mcp

Tools for rate limits

4 MCP tools reach this
  • find_rate_limitsBrowse and filter every rate limit in the catalog.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools

Call it yourself

curl for this page
This rate limit 
curl "https://apis.io/api/v1/rate-limits/trustpilot-rate-limits"
All rate limits 
curl "https://apis.io/api/v1/rate-limits?limit=25"

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