ShopBack

ShopBack is a Singapore-headquartered shopping, rewards and payments platform founded in 2014, operating across 13 markets in Asia-Pacific, Europe and the United States with more than 20 million members and 20,000 merchant partners. Alongside its consumer cashback and discovery app, ShopBack runs a merchant-facing payments business — ShopBack Pay and ShopBack PayLater — and publishes a public developer hub at docs.shopback.com covering two REST APIs. The Online Payments API (v2.0, also called the Online Bespoke API) handles merchant login, order initiation, order status, refunds, and a tokenized-payments surface for account linking, pre-authorization hold/capture/void, immediate charge and cashback-balance lookup. The In-Store Payments API (v1.4) covers merchant-presented and customer-presented QR ordering, order status, refunds, cancellations, and a payment-notification webhook for point-of-sale and customer-facing app checkout. Both are HMAC- or JWT-authenticated over HTTPS/TLS 1.2+, support an X-ShopBack-Idempotent-Id idempotency header, and ship e-commerce plugins for Shopify, WooCommerce, Magento, PrestaShop, EasyStore and Salesforce Commerce Cloud.

ShopBack publishes 5 APIs on the APIs.io network, including Account Linking API, Authentication API, Notification API, and 2 more. Tagged areas include Company, Payments, Cashback, Rewards, and Loyalty.

The ShopBack catalog on APIs.io includes 1 event-driven AsyncAPI specification.

ShopBack’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, signup flow, and 26 more developer resources.

🌐 Visit website 📡 Source on GitHub

47.1/100 developing ▬ flat Agent 37/100 agent ready saas Full breakdown ↓
scored 2026-09-14 · rubric v0.22.0

2 APIs

Company Payments Cashback Rewards Loyalty E-Commerce Buy Now Pay Later Point-of-Sale Checkout Singapore

Kin Score

Kin Score How this is scored →
scored 2026-09-14 · rubric v0.22.0

Composite quality — 47.1/100 · developing

Contract Quality 11.0 / 19

Developer Ergonomics 7.4 / 15

Access Clarity 4.7 / 15

Operational Transparency 4.1 / 10

Contract Governance 0.4 / 9

Discoverability 5.7 / 8

Regulatory Posture 8.2 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 37/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 6 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 9 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Regulatory Posture applies to this provider. Its tags matched the Payments regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/shopback: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 5

Individual APIs this provider publishes, each with its own machine-readable definition.

ShopBack Account Linking API

The Account Linking API from ShopBack — 4 operation(s) for account linking.

ShopBack Authentication API

The Authentication API from ShopBack — 1 operation(s) for authentication.

ShopBack Notification API

The Notification API from ShopBack — 1 operation(s) for notification.

ShopBack Orders API

The Orders API from ShopBack — 8 operation(s) for orders.

ShopBack Pre Auth API

The Pre-Auth API from ShopBack — 6 operation(s) for pre-auth.

Open Collections 6

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Online Payments Account Linking API

OPEN COLLECTION

Online Payments Authentication API

OPEN COLLECTION

In-Store Payments Notification API

OPEN COLLECTION

Shopback Orders API

OPEN COLLECTION

Online Payments Pre Auth API

OPEN COLLECTION

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Shopback Payment Notification Webhooks

ASYNCAPI

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Shopback Authentication

http/hmac/apiKey · 3 schemes

SECURITY

Shopback Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

GettingStarted

SignUp

Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

X-MCPServerCandidate

AgentSkill

LLMsTxt

WellKnown

Design & Contract 8

Pagination, idempotency, versioning, errors, and events

Lifecycle

Conventions

Idempotency

ErrorCatalog

Conformance

DataModel

Components

Webhooks

Scroll for all 8

Build 3

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Postman

Postman

Packages

Packages

Access & Security 2

Authentication, authorization, and security posture

Authentication

Authentication

DomainSecurity

DomainSecurity

Operate 4

Status, limits, changes, and where to get help

Support

HelpCenter

StatusPage

ChangeLog

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 1

Properties that don't map to a standard resource type

Overlay

Overlay

Source (apis.yml)

aid: shopback
name: ShopBack
description: ShopBack is a Singapore-headquartered shopping, rewards and payments platform founded in 2014, operating across
  13 markets in Asia-Pacific, Europe and the United States with more than 20 million members and 20,000 merchant partners.
  Alongside its consumer cashback and discovery app, ShopBack runs a merchant-facing payments business — ShopBack Pay and
  ShopBack PayLater — and publishes a public developer hub at docs.shopback.com covering two REST APIs. The Online Payments
  API (v2.0, also called the Online Bespoke API) handles merchant login, order initiation, order status, refunds, and a tokenized-payments
  surface for account linking, pre-authorization hold/capture/void, immediate charge and cashback-balance lookup. The In-Store
  Payments API (v1.4) covers merchant-presented and customer-presented QR ordering, order status, refunds, cancellations,
  and a payment-notification webhook for point-of-sale and customer-facing app checkout. Both are HMAC- or JWT-authenticated
  over HTTPS/TLS 1.2+, support an X-ShopBack-Idempotent-Id idempotency header, and ship e-commerce plugins for Shopify, WooCommerce,
  Magento, PrestaShop, EasyStore and Salesforce Commerce Cloud.
url: https://raw.githubusercontent.com/api-evangelist/shopback/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
x-tier: stub
x-tier-reason: harvest
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - security
  - sandbox
  generated: '2026-09-03'
  method: derived
specificationVersion: '0.23'
created: '2026-08-02'
modified: '2026-08-02'
image: https://corporate.shopback.com/opengraph.jpg
tags:
- Company
- Payments
- Cashback
- Rewards
- Loyalty
- E-Commerce
- Buy Now Pay Later
- Point-of-Sale
- Checkout
- Singapore
tags_raw:
- Company
- Payments
- Cashback
- Rewards
- Loyalty
- E-Commerce
- Buy Now Pay Later
- Point Of Sale
- Checkout
- Singapore
apis:
- aid: shopback:shopback-account-linking-api
  name: ShopBack Account Linking API
  description: The Account Linking API from ShopBack — 4 operation(s) for account linking.
  humanURL: https://docs.shopback.com/reference/initiateorder
  baseURL: https://prod-merchant-service.hoolah.co/merchant
  tags:
  - Account Linking
  properties:
  - type: OpenAPI
    url: openapi/shopback-account-linking-api-openapi.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/bespoke
  - type: APIReference
    url: https://docs.shopback.com/reference/initiateorder
  - type: Authentication
    url: authentication/shopback-authentication.yml
  - type: ErrorCatalog
    url: errors/shopback-problem-types.yml
  - type: Webhooks
    url: asyncapi/shopback-payment-notification-webhooks.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/in-store-integrations
  - type: APIReference
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: GettingStarted
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: ErrorCatalog
    url: errors/shopback-error-codes.yml
- aid: shopback:shopback-authentication-api
  name: ShopBack Authentication API
  description: The Authentication API from ShopBack — 1 operation(s) for authentication.
  humanURL: https://docs.shopback.com/reference/initiateorder
  baseURL: https://prod-merchant-service.hoolah.co/merchant
  tags:
  - Authentication
  properties:
  - type: OpenAPI
    url: openapi/shopback-authentication-api-openapi.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/bespoke
  - type: APIReference
    url: https://docs.shopback.com/reference/initiateorder
  - type: Authentication
    url: authentication/shopback-authentication.yml
  - type: ErrorCatalog
    url: errors/shopback-problem-types.yml
  - type: Webhooks
    url: asyncapi/shopback-payment-notification-webhooks.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/in-store-integrations
  - type: APIReference
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: GettingStarted
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: ErrorCatalog
    url: errors/shopback-error-codes.yml
- aid: shopback:shopback-notification-api
  name: ShopBack Notification API
  description: The Notification API from ShopBack — 1 operation(s) for notification.
  humanURL: https://docs.shopback.com/reference/initiateorder
  baseURL: https://prod-merchant-service.hoolah.co/merchant
  tags:
  - Notification
  properties:
  - type: OpenAPI
    url: openapi/shopback-notification-api-openapi.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/bespoke
  - type: APIReference
    url: https://docs.shopback.com/reference/initiateorder
  - type: Authentication
    url: authentication/shopback-authentication.yml
  - type: ErrorCatalog
    url: errors/shopback-problem-types.yml
  - type: Webhooks
    url: asyncapi/shopback-payment-notification-webhooks.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/in-store-integrations
  - type: APIReference
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: GettingStarted
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: ErrorCatalog
    url: errors/shopback-error-codes.yml
- aid: shopback:shopback-orders-api
  name: ShopBack Orders API
  description: The Orders API from ShopBack — 8 operation(s) for orders.
  humanURL: https://docs.shopback.com/reference/initiateorder
  baseURL: https://prod-merchant-service.hoolah.co/merchant
  tags:
  - Order
  tags_raw:
  - Orders
  properties:
  - type: OpenAPI
    url: openapi/shopback-orders-api-openapi.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/bespoke
  - type: APIReference
    url: https://docs.shopback.com/reference/initiateorder
  - type: Authentication
    url: authentication/shopback-authentication.yml
  - type: ErrorCatalog
    url: errors/shopback-problem-types.yml
  - type: Webhooks
    url: asyncapi/shopback-payment-notification-webhooks.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/in-store-integrations
  - type: APIReference
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: GettingStarted
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: ErrorCatalog
    url: errors/shopback-error-codes.yml
- aid: shopback:shopback-pre-auth-api
  name: ShopBack Pre Auth API
  description: The Pre-Auth API from ShopBack — 6 operation(s) for pre-auth.
  humanURL: https://docs.shopback.com/reference/initiateorder
  baseURL: https://prod-merchant-service.hoolah.co/merchant
  tags:
  - Pre-Auth
  properties:
  - type: OpenAPI
    url: openapi/shopback-pre-auth-api-openapi.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/bespoke
  - type: APIReference
    url: https://docs.shopback.com/reference/initiateorder
  - type: Authentication
    url: authentication/shopback-authentication.yml
  - type: ErrorCatalog
    url: errors/shopback-problem-types.yml
  - type: Webhooks
    url: asyncapi/shopback-payment-notification-webhooks.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/in-store-integrations
  - type: APIReference
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: GettingStarted
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: ErrorCatalog
    url: errors/shopback-error-codes.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: X-MCPServerCandidate
  url: mcp/shopback-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
    from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
    correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: Overlay
  url: overlays/shopback-in-store-payments-overlay.yaml
- type: Website
  url: https://www.shopback.com/
- type: DeveloperPortal
  url: https://docs.shopback.com/
- type: Documentation
  url: https://docs.shopback.com/docs/getting-started
- type: APIReference
  url: https://docs.shopback.com/reference/initiateorder
- type: GettingStarted
  url: https://docs.shopback.com/docs/quickstart-api
- type: Support
  url: https://shopback.my.site.com/merchanthelpcenter/s/
- type: HelpCenter
  url: https://support.shopback.sg/hc/en-gb
- type: Blog
  url: https://www.shopback.com/blog
- type: GitHubOrganization
  url: https://github.com/shopback
- type: Pricing
  url: https://business.shopback.com/sg/payments
- type: SignUp
  url: https://business.shopback.sg/signin
- type: TermsOfService
  url: https://support.shopback.com/hc/en-us/articles/33321351340307-Terms-of-use
- type: PrivacyPolicy
  url: https://support.shopback.com/hc/en-us/articles/33321399347475-ShopBack-Privacy-Policy
- type: StatusPage
  url: https://status.shopback.com/
- type: Postman
  url: https://docs.shopback.com/docs/postman-payload-sample
- type: ChangeLog
  url: changelog/shopback-changelog.yml
- type: Lifecycle
  url: lifecycle/shopback-lifecycle.yml
- type: Authentication
  url: authentication/shopback-authentication.yml
- type: Conventions
  url: conventions/shopback-conventions.yml
- type: Idempotency
  url: conventions/shopback-conventions.yml
- type: ErrorCatalog
  url: errors/shopback-problem-types.yml
- type: Conformance
  url: conformance/shopback-conformance.yml
- type: Sandbox
  url: sandbox/shopback-sandbox.yml
- type: DataModel
  url: data-model/shopback-data-model.yml
- type: Components
  url: components/shopback-components.yml
- type: Packages
  url: packages/shopback-packages.yml
- type: Webhooks
  url: asyncapi/shopback-payment-notification-webhooks.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/shopback-llms.txt
- type: WellKnown
  url: well-known/shopback-well-known.yml
- type: DomainSecurity
  url: security/shopback-domain-security.yml
x-enrichment:
  date: '2026-08-02'
  status: enriched
  artifacts_added: 26
  pass: local-v1

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