ShopBack

ShopBack is a Singapore-headquartered shopping, rewards and payments platform founded in 2014, operating across 13 markets in Asia-Pacific, Europe and the United States with more than 20 million members and 20,000 merchant partners. Alongside its consumer cashback and discovery app, ShopBack runs a merchant-facing payments business — ShopBack Pay and ShopBack PayLater — and publishes a public developer hub at docs.shopback.com covering two REST APIs. The Online Payments API (v2.0, also called the Online Bespoke API) handles merchant login, order initiation, order status, refunds, and a tokenized-payments surface for account linking, pre-authorization hold/capture/void, immediate charge and cashback-balance lookup. The In-Store Payments API (v1.4) covers merchant-presented and customer-presented QR ordering, order status, refunds, cancellations, and a payment-notification webhook for point-of-sale and customer-facing app checkout. Both are HMAC- or JWT-authenticated over HTTPS/TLS 1.2+, support an X-ShopBack-Idempotent-Id idempotency header, and ship e-commerce plugins for Shopify, WooCommerce, Magento, PrestaShop, EasyStore and Salesforce Commerce Cloud.

ShopBack publishes 5 APIs on the APIs.io network, including Account Linking API, Authentication API, Notification API, and 2 more. Tagged areas include Company, Payments, Cashback, Rewards, and Loyalty.

The ShopBack catalog on APIs.io includes 1 event-driven AsyncAPI specification.

ShopBack’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, signup flow, and 26 more developer resources.

🌐 Visit website 📡 Source on GitHub

50.1/100 developing ▬ flat Agent 37/100 agent ready Full breakdown ↓
scored 2026-08-25 · rubric v0.14.0

5 APIs 1 MCP Servers

Company Payments Cashback Rewards Loyalty E-Commerce Buy Now Pay Later Point-of-Sale Checkout Singapore

Kin Score

Kin Score How this is scored →
scored 2026-08-25 · rubric v0.14.0

Composite quality — 50.1/100 · developing

Contract Quality 12.7 / 21

Developer Ergonomics 8.4 / 17

Access Clarity 5.4 / 17

Operational Transparency 4.7 / 11

Contract Governance 1.7 / 10

Discoverability 6.9 / 9

Regulatory Posture 8.2 / 15

Agent readiness — 37/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 6 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 9 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Surface 0 / 5

Regulatory Posture applies to this provider. Its tags matched the Payments regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/shopback: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 5

Individual APIs this provider publishes, each with its own machine-readable definition.

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

GettingStarted

SignUp

Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

MCPServer

AgentSkill

LLMsTxt

WellKnown

Design & Contract 8

Pagination, idempotency, versioning, errors, and events

Lifecycle

Conventions

Idempotency

ErrorCatalog

Conformance

DataModel

Components

Webhooks

Scroll for all 8

Build 3

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Postman

Postman

Packages

Packages

Access & Security 2

Authentication, authorization, and security posture

Authentication

Authentication

DomainSecurity

DomainSecurity

Operate 4

Status, limits, changes, and where to get help

Support

HelpCenter

StatusPage

ChangeLog

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 1

Properties that don't map to a standard resource type

Overlay

Overlay

Source (apis.yml)

aid: shopback
name: ShopBack
description: ShopBack is a Singapore-headquartered shopping, rewards and payments platform founded in 2014, operating across
  13 markets in Asia-Pacific, Europe and the United States with more than 20 million members and 20,000 merchant partners.
  Alongside its consumer cashback and discovery app, ShopBack runs a merchant-facing payments business — ShopBack Pay and
  ShopBack PayLater — and publishes a public developer hub at docs.shopback.com covering two REST APIs. The Online Payments
  API (v2.0, also called the Online Bespoke API) handles merchant login, order initiation, order status, refunds, and a tokenized-payments
  surface for account linking, pre-authorization hold/capture/void, immediate charge and cashback-balance lookup. The In-Store
  Payments API (v1.4) covers merchant-presented and customer-presented QR ordering, order status, refunds, cancellations,
  and a payment-notification webhook for point-of-sale and customer-facing app checkout. Both are HMAC- or JWT-authenticated
  over HTTPS/TLS 1.2+, support an X-ShopBack-Idempotent-Id idempotency header, and ship e-commerce plugins for Shopify, WooCommerce,
  Magento, PrestaShop, EasyStore and Salesforce Commerce Cloud.
url: https://raw.githubusercontent.com/api-evangelist/shopback/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
x-tier: stub
x-tier-reason: harvest
specificationVersion: '0.23'
created: '2026-08-02'
modified: '2026-08-02'
image: https://corporate.shopback.com/opengraph.jpg
tags:
- Company
- Payments
- Cashback
- Rewards
- Loyalty
- E-Commerce
- Buy Now Pay Later
- Point-of-Sale
- Checkout
- Singapore
tags_raw:
- Company
- Payments
- Cashback
- Rewards
- Loyalty
- E-Commerce
- Buy Now Pay Later
- Point Of Sale
- Checkout
- Singapore
apis:
- aid: shopback:shopback-account-linking-api
  name: ShopBack Account Linking API
  description: The Account Linking API from ShopBack — 4 operation(s) for account linking.
  humanURL: https://docs.shopback.com/reference/initiateorder
  baseURL: https://prod-merchant-service.hoolah.co/merchant
  tags:
  - Account Linking
  properties:
  - type: OpenAPI
    url: openapi/shopback-account-linking-api-openapi.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/bespoke
  - type: APIReference
    url: https://docs.shopback.com/reference/initiateorder
  - type: Authentication
    url: authentication/shopback-authentication.yml
  - type: ErrorCatalog
    url: errors/shopback-problem-types.yml
  - type: Webhooks
    url: asyncapi/shopback-payment-notification-webhooks.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/in-store-integrations
  - type: APIReference
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: GettingStarted
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: ErrorCatalog
    url: errors/shopback-error-codes.yml
- aid: shopback:shopback-authentication-api
  name: ShopBack Authentication API
  description: The Authentication API from ShopBack — 1 operation(s) for authentication.
  humanURL: https://docs.shopback.com/reference/initiateorder
  baseURL: https://prod-merchant-service.hoolah.co/merchant
  tags:
  - Authentication
  properties:
  - type: OpenAPI
    url: openapi/shopback-authentication-api-openapi.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/bespoke
  - type: APIReference
    url: https://docs.shopback.com/reference/initiateorder
  - type: Authentication
    url: authentication/shopback-authentication.yml
  - type: ErrorCatalog
    url: errors/shopback-problem-types.yml
  - type: Webhooks
    url: asyncapi/shopback-payment-notification-webhooks.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/in-store-integrations
  - type: APIReference
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: GettingStarted
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: ErrorCatalog
    url: errors/shopback-error-codes.yml
- aid: shopback:shopback-notification-api
  name: ShopBack Notification API
  description: The Notification API from ShopBack — 1 operation(s) for notification.
  humanURL: https://docs.shopback.com/reference/initiateorder
  baseURL: https://prod-merchant-service.hoolah.co/merchant
  tags:
  - Notification
  properties:
  - type: OpenAPI
    url: openapi/shopback-notification-api-openapi.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/bespoke
  - type: APIReference
    url: https://docs.shopback.com/reference/initiateorder
  - type: Authentication
    url: authentication/shopback-authentication.yml
  - type: ErrorCatalog
    url: errors/shopback-problem-types.yml
  - type: Webhooks
    url: asyncapi/shopback-payment-notification-webhooks.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/in-store-integrations
  - type: APIReference
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: GettingStarted
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: ErrorCatalog
    url: errors/shopback-error-codes.yml
- aid: shopback:shopback-orders-api
  name: ShopBack Orders API
  description: The Orders API from ShopBack — 8 operation(s) for orders.
  humanURL: https://docs.shopback.com/reference/initiateorder
  baseURL: https://prod-merchant-service.hoolah.co/merchant
  tags:
  - Order
  tags_raw:
  - Orders
  properties:
  - type: OpenAPI
    url: openapi/shopback-orders-api-openapi.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/bespoke
  - type: APIReference
    url: https://docs.shopback.com/reference/initiateorder
  - type: Authentication
    url: authentication/shopback-authentication.yml
  - type: ErrorCatalog
    url: errors/shopback-problem-types.yml
  - type: Webhooks
    url: asyncapi/shopback-payment-notification-webhooks.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/in-store-integrations
  - type: APIReference
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: GettingStarted
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: ErrorCatalog
    url: errors/shopback-error-codes.yml
- aid: shopback:shopback-pre-auth-api
  name: ShopBack Pre Auth API
  description: The Pre-Auth API from ShopBack — 6 operation(s) for pre-auth.
  humanURL: https://docs.shopback.com/reference/initiateorder
  baseURL: https://prod-merchant-service.hoolah.co/merchant
  tags:
  - Pre-Auth
  properties:
  - type: OpenAPI
    url: openapi/shopback-pre-auth-api-openapi.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/bespoke
  - type: APIReference
    url: https://docs.shopback.com/reference/initiateorder
  - type: Authentication
    url: authentication/shopback-authentication.yml
  - type: ErrorCatalog
    url: errors/shopback-problem-types.yml
  - type: Webhooks
    url: asyncapi/shopback-payment-notification-webhooks.yml
  - type: Documentation
    url: https://docs.shopback.com/docs/in-store-integrations
  - type: APIReference
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: GettingStarted
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: ErrorCatalog
    url: errors/shopback-error-codes.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: MCPServer
  url: mcp/shopback-mcp.yml
- type: Overlay
  url: overlays/shopback-in-store-payments-overlay.yaml
- type: Website
  url: https://www.shopback.com/
- type: DeveloperPortal
  url: https://docs.shopback.com/
- type: Documentation
  url: https://docs.shopback.com/docs/getting-started
- type: APIReference
  url: https://docs.shopback.com/reference/initiateorder
- type: GettingStarted
  url: https://docs.shopback.com/docs/quickstart-api
- type: Support
  url: https://shopback.my.site.com/merchanthelpcenter/s/
- type: HelpCenter
  url: https://support.shopback.sg/hc/en-gb
- type: Blog
  url: https://www.shopback.com/blog
- type: GitHubOrganization
  url: https://github.com/shopback
- type: Pricing
  url: https://business.shopback.com/sg/payments
- type: SignUp
  url: https://business.shopback.sg/signin
- type: TermsOfService
  url: https://support.shopback.com/hc/en-us/articles/33321351340307-Terms-of-use
- type: PrivacyPolicy
  url: https://support.shopback.com/hc/en-us/articles/33321399347475-ShopBack-Privacy-Policy
- type: StatusPage
  url: https://status.shopback.com/
- type: Postman
  url: https://docs.shopback.com/docs/postman-payload-sample
- type: ChangeLog
  url: changelog/shopback-changelog.yml
- type: Lifecycle
  url: lifecycle/shopback-lifecycle.yml
- type: Authentication
  url: authentication/shopback-authentication.yml
- type: Conventions
  url: conventions/shopback-conventions.yml
- type: Idempotency
  url: conventions/shopback-conventions.yml
- type: ErrorCatalog
  url: errors/shopback-problem-types.yml
- type: Conformance
  url: conformance/shopback-conformance.yml
- type: Sandbox
  url: sandbox/shopback-sandbox.yml
- type: DataModel
  url: data-model/shopback-data-model.yml
- type: Components
  url: components/shopback-components.yml
- type: Packages
  url: packages/shopback-packages.yml
- type: Webhooks
  url: asyncapi/shopback-payment-notification-webhooks.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/shopback-llms.txt
- type: WellKnown
  url: well-known/shopback-well-known.yml
- type: DomainSecurity
  url: security/shopback-domain-security.yml
x-enrichment:
  date: '2026-08-02'
  status: enriched
  artifacts_added: 26
  pass: local-v1

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ShopBack

Kin Score

APIs 5

ShopBack Account Linking API

ShopBack Authentication API

ShopBack Notification API

ShopBack Orders API

ShopBack Pre Auth API

Open Collections 6

API Collection

Online Payments Account Linking API

Online Payments Authentication API

In-Store Payments Notification API

Shopback Orders API

Online Payments Pre Auth API