ShopBack

ShopBack is a Singapore-headquartered shopping, rewards and payments platform founded in 2014, operating across 13 markets in Asia-Pacific, Europe and the United States with more than 20 million members and 20,000 merchant partners. Alongside its consumer cashback and discovery app, ShopBack runs a merchant-facing payments business — ShopBack Pay and ShopBack PayLater — and publishes a public developer hub at docs.shopback.com covering two REST APIs. The Online Payments API (v2.0, also called the Online Bespoke API) handles merchant login, order initiation, order status, refunds, and a tokenized-payments surface for account linking, pre-authorization hold/capture/void, immediate charge and cashback-balance lookup. The In-Store Payments API (v1.4) covers merchant-presented and customer-presented QR ordering, order status, refunds, cancellations, and a payment-notification webhook for point-of-sale and customer-facing app checkout. Both are HMAC- or JWT-authenticated over HTTPS/TLS 1.2+, support an X-ShopBack-Idempotent-Id idempotency header, and ship e-commerce plugins for Shopify, WooCommerce, Magento, PrestaShop, EasyStore and Salesforce Commerce Cloud.

ShopBack publishes 2 APIs on the APIs.io network: Online Payments API and In-Store Payments API. Tagged areas include Company, Payments, Cashback, Rewards, and Loyalty.

The ShopBack catalog on APIs.io includes 1 event-driven AsyncAPI specification.

ShopBack’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, signup flow, and 24 more developer resources.

🌐 Visit website 📡 Source on GitHub
54.6/100 developing ▬ flat Agent 54/100 agent native Full breakdown ↓
scored 2026-08-05 · rubric v0.9.1
2 APIs
CompanyPaymentsCashbackRewardsLoyaltyE-CommerceBuy Now Pay LaterPoint Of SaleCheckoutSingapore

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-08-05 · rubric v0.9.1
Composite quality — 54.6/100 · developing
Contract Quality 16.9 / 25
Developer Ergonomics 12.9 / 20
Commercial Clarity 8.9 / 20
Operational Transparency 5.8 / 13
Governance 1.4 / 12
Discoverability 8.7 / 10
Agent readiness — 54/100 · agent native
Machine-Readable Contract 18 / 18
Agentic Access Contract 0 / 10
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 9 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 7 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 6 / 6
Agent Skills 5 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/shopback: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

ShopBack Online Payments API

The ShopBack Online Payments API (v2.0), also documented as the Online Bespoke API, lets merchants add ShopBack Pay and ShopBack PayLater to any web or app checkout. It covers m...

ShopBack In-Store Payments API

The ShopBack In-Store Payments API (v1.4) accepts ShopBack Pay at the point of sale and in customer-facing apps and websites. It supports merchant-presented dynamic QR, customer...

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Shopback Payment Notification Webhooks

ASYNCAPI

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Shopback Authentication

http/hmac/apiKey · 3 schemes

SECURITY

Shopback Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 SignUp
SignUp
 Sandbox
Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

AgentSkill
AgentSkill
 LLMsTxt
LLMsTxt
 WellKnown
WellKnown

Design & Contract 8

Pagination, idempotency, versioning, errors, and events

Lifecycle
Lifecycle
 Conventions
Conventions
 Idempotency
Idempotency
 ErrorCatalog
ErrorCatalog
 Conformance
Conformance
 DataModel
DataModel
 Components
Components
 Webhooks
Webhooks

Scroll for all 8

Build 3

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization
 Postman
Postman
 Packages
Packages

Access & Security 2

Authentication, authorization, and security posture

Authentication
Authentication
 DomainSecurity
DomainSecurity

Operate 4

Status, limits, changes, and where to get help

Support
Support
 HelpCenter
HelpCenter
 StatusPage
StatusPage
 ChangeLog
ChangeLog

Commercial 3

Pricing, plans, and the legal terms of use

Pricing
Pricing
 TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Source (apis.yml)

apis.yml Raw ↑ 
aid: shopback
name: ShopBack
description: ShopBack is a Singapore-headquartered shopping, rewards and payments platform founded in 2014, operating across
  13 markets in Asia-Pacific, Europe and the United States with more than 20 million members and 20,000 merchant partners.
  Alongside its consumer cashback and discovery app, ShopBack runs a merchant-facing payments business — ShopBack Pay and
  ShopBack PayLater — and publishes a public developer hub at docs.shopback.com covering two REST APIs. The Online Payments
  API (v2.0, also called the Online Bespoke API) handles merchant login, order initiation, order status, refunds, and a tokenized-payments
  surface for account linking, pre-authorization hold/capture/void, immediate charge and cashback-balance lookup. The In-Store
  Payments API (v1.4) covers merchant-presented and customer-presented QR ordering, order status, refunds, cancellations,
  and a payment-notification webhook for point-of-sale and customer-facing app checkout. Both are HMAC- or JWT-authenticated
  over HTTPS/TLS 1.2+, support an X-ShopBack-Idempotent-Id idempotency header, and ship e-commerce plugins for Shopify, WooCommerce,
  Magento, PrestaShop, EasyStore and Salesforce Commerce Cloud.
url: https://raw.githubusercontent.com/api-evangelist/shopback/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
x-tier: stub
x-tier-reason: harvest
specificationVersion: '0.20'
created: '2026-08-02'
modified: '2026-08-02'
image: https://corporate.shopback.com/opengraph.jpg
tags:
- Company
- Payments
- Cashback
- Rewards
- Loyalty
- E-Commerce
- Buy Now Pay Later
- Point Of Sale
- Checkout
- Singapore
apis:
- aid: shopback:shopback-online-payments-api
  name: ShopBack Online Payments API
  description: The ShopBack Online Payments API (v2.0), also documented as the Online Bespoke API, lets merchants add ShopBack
    Pay and ShopBack PayLater to any web or app checkout. It covers merchant JWT login, order initiation, order status lookup
    and full or partial refunds, plus a tokenized-payments surface — link sessions, auth-code exchange for a reusable payment
    token, token revocation, cashback balance, pre-authorization create/get/capture/void and immediate charge.
  humanURL: https://docs.shopback.com/reference/initiateorder
  baseURL: https://prod-merchant-service.hoolah.co/merchant
  tags:
  - Orders
  - Authentication
  - Account Linking
  - Pre-Auth
  - Payments
  properties:
  - type: OpenAPI
    url: openapi/shopback-online-payments-openapi.yml
  - type: Overlay
    url: overlays/shopback-online-payments-overlay.yaml
  - type: Documentation
    url: https://docs.shopback.com/docs/bespoke
  - type: APIReference
    url: https://docs.shopback.com/reference/initiateorder
  - type: Authentication
    url: authentication/shopback-authentication.yml
  - type: ErrorCatalog
    url: errors/shopback-problem-types.yml
  - type: Webhooks
    url: asyncapi/shopback-payment-notification-webhooks.yml
- aid: shopback:shopback-in-store-payments-api
  name: ShopBack In-Store Payments API
  description: The ShopBack In-Store Payments API (v1.4) accepts ShopBack Pay at the point of sale and in customer-facing
    apps and websites. It supports merchant-presented dynamic QR, customer-presented QR scanning and URL redirect flows, with
    order create, scan, status, refund and cancel operations plus a merchant-implemented payment-notification webhook. Requests
    are signed with SB1-HMAC-SHA256.
  humanURL: https://docs.shopback.com/reference/in-store-getting-started
  baseURL: https://integrations.shopback.sg/posi
  tags:
  - Orders
  - Notification
  - Point Of Sale
  - QR Payments
  properties:
  - type: OpenAPI
    url: openapi/shopback-in-store-payments-openapi.yml
  - type: Overlay
    url: overlays/shopback-in-store-payments-overlay.yaml
  - type: Documentation
    url: https://docs.shopback.com/docs/in-store-integrations
  - type: APIReference
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: GettingStarted
    url: https://docs.shopback.com/reference/in-store-getting-started
  - type: Authentication
    url: authentication/shopback-authentication.yml
  - type: ErrorCatalog
    url: errors/shopback-error-codes.yml
  - type: Webhooks
    url: asyncapi/shopback-payment-notification-webhooks.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.shopback.com/
- type: DeveloperPortal
  url: https://docs.shopback.com/
- type: Documentation
  url: https://docs.shopback.com/docs/getting-started
- type: APIReference
  url: https://docs.shopback.com/reference/initiateorder
- type: GettingStarted
  url: https://docs.shopback.com/docs/quickstart-api
- type: Support
  url: https://shopback.my.site.com/merchanthelpcenter/s/
- type: HelpCenter
  url: https://support.shopback.sg/hc/en-gb
- type: Blog
  url: https://www.shopback.com/blog
- type: GitHubOrganization
  url: https://github.com/shopback
- type: Pricing
  url: https://business.shopback.com/sg/payments
- type: SignUp
  url: https://business.shopback.sg/signin
- type: TermsOfService
  url: https://support.shopback.com/hc/en-us/articles/33321351340307-Terms-of-use
- type: PrivacyPolicy
  url: https://support.shopback.com/hc/en-us/articles/33321399347475-ShopBack-Privacy-Policy
- type: StatusPage
  url: https://status.shopback.com/
- type: Postman
  url: https://docs.shopback.com/docs/postman-payload-sample
- type: ChangeLog
  url: changelog/shopback-changelog.yml
- type: Lifecycle
  url: lifecycle/shopback-lifecycle.yml
- type: Authentication
  url: authentication/shopback-authentication.yml
- type: Conventions
  url: conventions/shopback-conventions.yml
- type: Idempotency
  url: conventions/shopback-conventions.yml
- type: ErrorCatalog
  url: errors/shopback-problem-types.yml
- type: Conformance
  url: conformance/shopback-conformance.yml
- type: Sandbox
  url: sandbox/shopback-sandbox.yml
- type: DataModel
  url: data-model/shopback-data-model.yml
- type: Components
  url: components/shopback-components.yml
- type: Packages
  url: packages/shopback-packages.yml
- type: Webhooks
  url: asyncapi/shopback-payment-notification-webhooks.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/shopback-llms.txt
- type: WellKnown
  url: well-known/shopback-well-known.yml
- type: DomainSecurity
  url: security/shopback-domain-security.yml
x-enrichment:
  date: '2026-08-02'
  status: enriched
  artifacts_added: 26
  pass: local-v1