ShopBack Pre Auth API

openapi: 3.2.0
info:
  title: Online Payments Pre Auth API
  version: '2.0'
servers:
- url: https://integrations-sandbox.shopback.com/demo/merchant
  description: staging environment
tags:
- name: Pre Auth
paths:
  /tokenized-payment/v1/pre-auths/{id}/capture:
    post:
      operationId: capture-pre-auth
      summary: Capture a pre-authorization
      description: Executes the held funds for a pre-authorization and creates an order. The pre-auth must be in AUTHORIZED status.
      tags:
      - Pre Auth
      security:
      - bearer: []
      parameters:
      - name: id
        required: true
        in: path
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CapturePreAuthRequestDto'
      responses:
        '201':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CapturePreAuthResponseDto'
        '401':
          description: Missing or invalid merchant JWT.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
        '404':
          description: Pre-authorization not found or belongs to a different merchant.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
        '409':
          description: The pre-authorization has already been captured, voided, declined, or has expired.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
      x-source-doc: https://docs.shopback.com/reference/capture-pre-auth
  /tokenized-payment/v1/pre-auths:
    post:
      operationId: create-pre-auth
      summary: Create a pre-authorization
      description: Places a hold on the funds associated with a payment token. Use capture to settle or void to release the hold.
      tags:
      - Pre Auth
      security:
      - bearer: []
      parameters:
      - name: X-ShopBack-Idempotent-Id
        in: header
        description: Unique key to safely retry the request without duplicate holds. Use a UUID per logical pre-auth attempt.
        required: true
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreatePreAuthRequestDto'
      responses:
        '201':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/PreAuthResponseDto'
        '400':
          description: One or more required fields are missing, the amount must be greater than zero, or the currency is invalid.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
        '401':
          description: The payment token was not found, has been unlinked, or belongs to a different merchant.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
      x-source-doc: https://docs.shopback.com/reference/create-pre-auth
  /tokenized-payment/v1/tokens/cashback-balance:
    post:
      operationId: get-cashback-balance
      summary: Get cashback balance for a payment token
      description: Returns the user's available cashback balance for the merchant channel associated with the payment token.
      tags:
      - Pre Auth
      security:
      - bearer: []
      parameters: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/GetCashbackBalanceRequest'
      responses:
        '200':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetCashbackBalanceResponse'
        '400':
          description: The paymentToken field is required.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
        '401':
          description: Missing or invalid merchant JWT, or the payment token was not found, has been unlinked, or belongs to a different merchant.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
      x-source-doc: https://docs.shopback.com/reference/get-cashback-balance
  /tokenized-payment/v1/pre-auths/{id}:
    get:
      operationId: get-pre-auth
      summary: Get a pre-authorization by ID
      description: Returns the current state of a pre-authorization. Use this to poll for status transitions after create, capture, or void operations.
      tags:
      - Pre Auth
      security:
      - bearer: []
      parameters:
      - name: id
        required: true
        in: path
        description: Pre-authorization UUID returned by POST /pre-auths.
        example: 550e8400-e29b-41d4-a716-446655440000
        schema:
          type: string
      responses:
        '200':
          description: Pre-auth found and returned.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/PreAuthResponseDto'
        '400':
          description: The provided ID is not in a valid format.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
        '401':
          description: Missing or invalid merchant JWT.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
        '404':
          description: Pre-authorization not found or belongs to a different merchant.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
      x-source-doc: https://docs.shopback.com/reference/get-pre-auth
  /tokenized-payment/v1/charge:
    post:
      operationId: immediate-charge
      summary: Immediate tokenized payment charge (auth + capture)
      description: Charges the user's linked payment method in a single step without a pre-authorization hold. Use this for one-shot payments where you do not need to adjust the amount before capture.
      tags:
      - Pre Auth
      security:
      - bearer: []
      parameters:
      - name: X-ShopBack-Idempotent-Id
        in: header
        description: Unique key to safely retry the request without duplicate charges. Use a UUID per logical charge attempt.
        required: true
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ImmediateChargeRequestDto'
      responses:
        '201':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ImmediateChargeResponseDto'
        '400':
          description: One or more required fields are missing, the amount must be greater than zero, or the currency is invalid.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
        '401':
          description: The payment token was not found, has been unlinked, or belongs to a different merchant.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
      x-source-doc: https://docs.shopback.com/reference/immediate-charge
  /tokenized-payment/v1/pre-auths/{id}/void:
    post:
      operationId: void-pre-auth
      summary: Void a pre-authorization
      description: Releases the held funds for a pre-authorization. The pre-auth must be in AUTHORIZED status. If the provider rejects the void, the pre-auth stays AUTHORIZED and the merchant may retry.
      tags:
      - Pre Auth
      security:
      - bearer: []
      parameters:
      - name: id
        required: true
        in: path
        description: Pre-authorization UUID returned by POST /pre-auths.
        example: 550e8400-e29b-41d4-a716-446655440000
        schema:
          type: string
      requestBody:
        required: false
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/VoidPreAuthRequest'
      responses:
        '200':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/PreAuthResponseDto'
        '401':
          description: Missing or invalid merchant JWT.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
        '404':
          description: Pre-authorization not found or belongs to a different merchant.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
        '409':
          description: The pre-authorization is in a state that cannot be voided (already captured, voided, declined, or expired).
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MgsExternalErrorResponseDto'
      x-source-doc: https://docs.shopback.com/reference/void-pre-auth
components:
  schemas:
    MgsExternalErrorResponseDto:
      required:
      - statusCode
      - errorMessages
      - errorId
      - name
      - errorCode
      - code
      - helpUrl
      type: object
      properties:
        statusCode:
          type: number
          example: 404
        errorMessages:
          example:
          - Pre-auth not found
          type: array
          items:
            type: string
        errorId:
          type: string
          example: trace-id-abc123
        name:
          type: string
          example: NOT_FOUND
        errorCode:
          type: string
          example: NOT_FOUND
        code:
          type: string
          example: pre-auth.not-found
        helpUrl:
          type: string
          example: https://support.hoolah.co/error?code=pre-auth.not-found
    GetCashbackBalanceResponse:
      required:
      - cashbackBalance
      - currency
      type: object
      properties:
        cashbackBalance:
          type: number
          description: Available cashback balance in major units (e.g. 15.00 = $15.00).
          example: 15
        currency:
          type: string
          description: 3-letter ISO currency code for the balance.
          example: SGD
    CreatePreAuthRequestDto:
      required:
      - paymentToken
      - merchantUserId
      - amount
      - currency
      - merchantRef
      type: object
      properties:
        paymentToken:
          type: string
          description: Payment token from POST /token. Resolves the user and their default card.
          example: aBcD1234eFgH5678iJkL9012mNoP3456
        merchantUserId:
          type: string
          description: Merchant's opaque identifier for the end user (e.g. user ID). Used to verify the payment token belongs to this user.
          example: merchant_rider_42
        amount:
          type: number
          description: Hold amount. Must be > 0. Also the capture amount.
          example: 20.5
        currency:
          type: string
          description: 3-letter ISO currency code. Must match the merchant channel country currency.
          example: SGD
        merchantRef:
          type: string
          description: Merchant's reference ID (e.g. trip ID). Used for idempotent duplicate detection.
          example: trip-456
        merchantMetadata:
          type: object
          description: Opaque JSON blob stored verbatim and returned on read endpoints. Max 5 keys; each string value must not exceed 200 characters.
          example:
            tripId: trip-456
            estimatedMinutes: 30
    GetCashbackBalanceRequest:
      required:
      - paymentToken
      type: object
      properties:
        paymentToken:
          type: string
          description: Payment token issued by ShopBack to identify the linked ShopBack user.
          example: aBcD1234eFgH5678iJkL9012mNoP3456
    CapturePreAuthRequestDto:
      type: object
      properties:
        useCashback:
          type: boolean
          description: Whether to apply available cashback balance at capture. Defaults to true.
          example: true
        merchantMetadata:
          type: object
          description: Opaque JSON blob stored verbatim and returned on read endpoints. Max 5 keys; each string value must not exceed 200 characters.
          example:
            tripId: trip-456
        callbackUrl:
          type: string
          description: HTTPS URL to receive order status webhook notifications. When provided, ShopBack will POST the order outcome to this URL upon capture.
          example: https://merchant.example.com/webhooks/shopback
    CapturePreAuthResponseDto:
      required:
      - uuid
      - orderUuid
      - status
      - orderType
      - merchantRef
      - merchantOrderId
      - consumerEmail
      - createdAt
      - failureReason
      type: object
      properties:
        uuid:
          type: string
          description: Pre-authorization UUID.
          example: 550e8400-e29b-41d4-a716-446655440000
        orderUuid:
          type: string
          description: UUID of the settled order created by this capture.
          example: 7b3f1234-ab12-4321-b123-000000000001
        status:
          type: string
          description: Order status after capture.
          example: APPROVED
        orderType:
          type: string
          description: Order type.
          example: ONLINE
        merchantRef:
          type: string
          description: Merchant's reference ID supplied at pre-auth creation.
          example: trip-456
        merchantOrderId:
          type: string
          description: Merchant's order ID.
          example: order-789
        consumerEmail:
          type: string
          description: Consumer's email address.
          example: user@example.com
        createdAt:
          type: string
          description: ISO 8601 creation timestamp.
          example: '2026-04-30T10:00:00.000Z'
        failureReason:
          type:
          - string
          - 'null'
          description: null on a successful capture; error code when the payment is declined.
          example: null
    PreAuthResponseDto:
      required:
      - id
      - merchantRef
      - status
      - amount
      - currency
      - orderUuid
      - orderStatus
      - failureReason
      - merchantMetadata
      - createdAt
      - updatedAt
      type: object
      properties:
        id:
          type: string
          description: Pre-authorization UUID.
          example: 550e8400-e29b-41d4-a716-446655440000
        merchantRef:
          type: string
          description: Merchant's reference ID supplied at creation.
          example: trip-456
        status:
          type: string
          description: Lifecycle state of the pre-authorization.
          enum:
          - PENDING
          - AUTHORIZED
          - CAPTURE_INITIATED
          - CAPTURED
          - VOIDED
          - DECLINED
          - EXPIRED
          example: AUTHORIZED
        amount:
          type: number
          description: Hold amount in major currency units.
          example: 20.5
        currency:
          type: string
          description: 3-letter ISO currency code.
          example: SGD
        orderUuid:
          type:
          - string
          - 'null'
          description: UUID of the settled order. Non-null after capture.
          example: 7b3f1234-ab12-4321-b123-000000000001
        orderStatus:
          type:
          - string
          - 'null'
          description: Status of the settled order. Non-null after capture.
          example: COMPLETED
        failureReason:
          type:
          - string
          - 'null'
          description: Failure reason if the pre-auth was declined or expired.
          example: null
        merchantMetadata:
          type:
          - object
          - 'null'
          description: Merchant-supplied metadata stored verbatim at creation.
          example:
            tripId: trip-456
        createdAt:
          type: string
          description: ISO 8601 creation timestamp.
          example: '2026-04-30T10:00:00.000Z'
        updatedAt:
          type: string
          description: ISO 8601 last-updated timestamp.
          example: '2026-04-30T10:05:00.000Z'
    ImmediateChargeRequestDto:
      required:
      - paymentToken
      - merchantUserId
      - amount
      - currency
      - merchantRef
      type: object
      properties:
        paymentToken:
          type: string
          description: Payment token from POST /token. Resolves the user and their default card.
          example: aBcD1234eFgH5678iJkL9012mNoP3456
        merchantUserId:
          type: string
          description: Merchant's opaque identifier for the end user. Must match the merchantUserId used when the paymentToken was issued.
          example: merchant_rider_42
        amount:
          type: number
          description: Charge amount. Must be > 0.
          example: 17
        currency:
          type: string
          description: 3-letter ISO currency code. Must match the merchant channel country currency.
          example: SGD
        merchantRef:
          type: string
          description: Merchant's reference ID. Used for idempotent duplicate detection.
          example: trip-456-tip
        useCashback:
          type: boolean
          description: Whether to apply available cashback to this charge.
          example: true
          default: true
        callbackUrl:
          type: string
          description: HTTPS URL to receive order status webhook notifications. When provided, ShopBack will POST the order outcome to this URL upon payment completion or failure. Must use HTTPS with a valid public domain.
          example: https://merchant.example.com/webhooks/shopback
    VoidPreAuthRequest:
      type: object
      properties:
        reason:
          type: string
          description: Optional free-text reason for voiding. Stored verbatim on the pre-auth lifecycle.
          example: Rider cancelled before driver arrived
          maxLength: 500
        merchantMetadata:
          type: object
          description: Opaque JSON blob stored verbatim on the pre-auth row, replacing any value set at creation. Max 5 keys; each string value must not exceed 200 characters.
          example:
            replacesPaymentId: ord-D
            tripId: trip-456
    ImmediateChargeResponseDto:
      required:
      - uuid
      - orderUuid
      - status
      - orderType
      - merchantRef
      - merchantOrderId
      - consumerEmail
      - failureReason
      - createdAt
      type: object
      properties:
        uuid:
          type: string
          description: Charge UUID.
          example: 550e8400-e29b-41d4-a716-446655440000
        orderUuid:
          type: string
          description: UUID of the settled order created by this charge.
          example: 7b3f1234-ab12-4321-b123-000000000001
        status:
          type: string
          description: Order status after charge.
          example: APPROVED
        orderType:
          type: string
          description: Order type.
          example: ONLINE
        merchantRef:
          type: string
          description: Merchant's reference ID supplied at charge creation.
          example: trip-456-tip
        merchantOrderId:
          type: string
          description: Merchant's order ID.
          example: order-789
        consumerEmail:
          type: string
          description: Consumer's email address.
          example: user@example.com
        failureReason:
          type:
          - string
          - 'null'
          description: Failure reason if the charge failed; null on success.
          example: null
        createdAt:
          type: string
          description: ISO 8601 creation timestamp.
          example: '2026-04-30T10:00:00.000Z'
  securitySchemes:
    bearer:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: Merchant JWT obtained from POST /merchant-gateway/auth/login.
x-tagGroups:
- name: Orders
  tags:
  - Orders
- name: Authentication
  tags:
  - Authentication
- name: Platform
  tags:
  - Platform
- name: Tokenized Payment
  tags:
  - Account Linking
  - Pre-Auth
x-apievangelist-assembly:
  method: searched
  note: Assembled verbatim from the per-operation OpenAPI definitions ShopBack publishes on each API reference page of docs.shopback.com (ReadMe .md export). No content was authored or altered; path items, schemas and security schemes are exactly as published.
  fetched: '2026-08-02'
  index: https://docs.shopback.com/llms.txt
  sources:
  - https://docs.shopback.com/reference/capture-pre-auth.md
  - https://docs.shopback.com/reference/create-pre-auth.md
  - https://docs.shopback.com/reference/get-cashback-balance.md
  - https://docs.shopback.com/reference/get-link-session.md
  - https://docs.shopback.com/reference/get-pre-auth.md
  - https://docs.shopback.com/reference/getorderinfo.md
  - https://docs.shopback.com/reference/immediate-charge.md
  - https://docs.shopback.com/reference/initiate-link-session.md
  - https://docs.shopback.com/reference/initiateorder.md
  - https://docs.shopback.com/reference/initiateorderrefund.md
  - https://docs.shopback.com/reference/login.md
  - https://docs.shopback.com/reference/swap-payment-token.md
  - https://docs.shopback.com/reference/unlink-payment-token.md
  - https://docs.shopback.com/reference/void-pre-auth.md
  http_status: 200