Chorus.ai

Chorus.ai is a conversation intelligence platform, acquired by ZoomInfo in 2021 and sold as "Chorus by ZoomInfo", that records, transcribes and analyzes customer-facing calls, meetings and emails to surface deal insights and coach sales reps. It publishes a single public REST contract — the Chorus API, an OpenAPI 3.0.3 document with 81 operations served unauthenticated at https://chorus.ai/api/openapi.json — covering engagement search, recording upload and media retrieval, coaching moments and playlists, scorecards, AI sales-qualification analysis with CRM writeback, and webhook registration. The API is JSON:API shaped on its /api/v1 surface with an older flat /v3 surface alongside it. Notably, the chorus.ai marketing site has been retired to a redirect shell pointing at zoominfo.com, but the API and both of its documentation surfaces remain live on the original domain.

Chorus.ai publishes 3 APIs on the APIs.io network: Chorus Engagements API, Chorus Recordings & Transcripts API, and Chorus CRM Sync API. Tagged areas include Sales, Revenue Intelligence, Conversation, Analytics, and ZoomInfo.

The Chorus.ai catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Chorus.ai’s developer surface includes authentication, documentation, API reference, support, pricing, and 24 more developer resources.

🌐 Visit website 📡 Source on GitHub

49.0/100 developing ▬ flat Agent 36/100 agent ready Full breakdown ↓
scored 2026-08-20 · rubric v0.12.0

AccessEnterprise

3 APIs

SalesRevenue IntelligenceConversationAnalyticsZoomInfoConversation IntelligenceSales EnablementCall RecordingTranscriptionSpeech AnalyticsCRMCoaching

Kin Score

Kin Score How this is scored →
scored 2026-08-20 · rubric v0.12.0

Composite quality — 49.0/100 · developing

Contract Quality 15.0 / 25

Developer Ergonomics 6.8 / 20

Access Clarity 11.1 / 20

Operational Transparency 4.4 / 13

Contract Governance 3.6 / 12

Discoverability 8.2 / 10

Agent readiness — 36/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/chorus-ai: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 3

Individual APIs this provider publishes, each with its own machine-readable definition.

Rate Limits 1

Documented rate limits and quota policies.

Chorus Ai Rate Limits

0 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Documentation 3

Reference material describing how the API behaves

OpenAPI

OpenAPI

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

AgentSkill

AgentSkill

LLMsTxt

LLMsTxt

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Conventions

ErrorCatalog

DataModel

Conformance

Lifecycle

Webhooks

Build 2

SDKs, sample code, and the tooling you integrate with

Postman

Postman

Packages

Packages

Access & Security 6

Authentication, authorization, and security posture

Authentication

DomainSecurity

Compliance

Security

VulnerabilityDisclosure

VulnerabilityDisclosure

TrustCenter

TrustCenter

Operate 3

Status, limits, changes, and where to get help

RateLimits

RateLimits

StatusPage

StatusPage

Support

Support

Commercial 5

Pricing, plans, and the legal terms of use

Plans

FinOps

Pricing

TermsOfService

PrivacyPolicy

Company 1

The organization behind the API

Website

Website

Other 1

Properties that don't map to a standard resource type

Overlay

Overlay

Source (apis.yml)

aid: chorus-ai
url: https://raw.githubusercontent.com/api-evangelist/chorus-ai/refs/heads/main/apis.yml
name: Chorus.ai
kind: company
description: Chorus.ai is a conversation intelligence platform, acquired by ZoomInfo in 2021 and sold as "Chorus by ZoomInfo",
  that records, transcribes and analyzes customer-facing calls, meetings and emails to surface deal insights and coach sales
  reps. It publishes a single public REST contract — the Chorus API, an OpenAPI 3.0.3 document with 81 operations served unauthenticated
  at https://chorus.ai/api/openapi.json — covering engagement search, recording upload and media retrieval, coaching moments
  and playlists, scorecards, AI sales-qualification analysis with CRM writeback, and webhook registration. The API is JSON:API
  shaped on its /api/v1 surface with an older flat /v3 surface alongside it. Notably, the chorus.ai marketing site has been
  retired to a redirect shell pointing at zoominfo.com, but the API and both of its documentation surfaces remain live on
  the original domain.
accessModel:
  pricing: enterprise
  onboarding: sales-gated
  trial: false
  try_now: false
  public: false
  label: Enterprise / Contact Sales
  confidence: high
  source:
  - plans
  - openapi
  - pricing-page
  note: No public pricing and no self-serve signup. The published API documentation states that an API token must be obtained
    through a Chorus customer success manager.
  generated: '2026-08-13'
  method: searched
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/chorus-ai.png
tags:
- Sales
- Revenue Intelligence
- Conversation
- Analytics
- ZoomInfo
- Conversation Intelligence
- Sales Enablement
- Call Recording
- Transcription
- Speech Analytics
- CRM
- Coaching
created: '2026-05-08'
modified: '2026-08-13'
specificationVersion: '0.23'
apis:
- name: Chorus Engagements API
  description: Search and retrieve calls, meetings, emails and engagement metadata. A capability area of the single published
    Chorus API contract, served at /v3/engagements and /api/v1/conversations.
  humanURL: https://chorus.ai/api-docs/index.html
  baseURL: https://chorus.ai/api/v1
  tags:
  - Engagements
  - Conversation Intelligence
  properties:
  - type: Documentation
    url: https://chorus.ai/api-docs/index.html
  - type: APIReference
    url: https://api-docs.chorus.ai/
  - type: OpenAPI
    url: openapi/chorus-ai-openapi.yml
  - type: Postman
    url: https://api-docs.chorus.ai/
  - type: Authentication
    url: authentication/chorus-ai-authentication.yml
  - type: Conventions
    url: conventions/chorus-ai-conventions.yml
  - type: ErrorCatalog
    url: errors/chorus-ai-problem-types.yml
  - type: DataModel
    url: data-model/chorus-ai-data-model.yml
  - type: Overlay
    url: overlays/chorus-ai-openapi-overlay.yaml
- name: Chorus Recordings & Transcripts API
  description: Upload recordings, retrieve media files, transcripts and AI-generated insights, and build coaching moments,
    playlists and scorecards. A capability area of the single published Chorus API contract.
  humanURL: https://chorus.ai/api-docs/index.html
  baseURL: https://chorus.ai/api/v1
  tags:
  - Recordings
  - Transcripts
  - Artificial Intelligence
  tags_raw:
  - Recordings
  - Transcripts
  - AI
  properties:
  - type: Documentation
    url: https://chorus.ai/api-docs/index.html
  - type: APIReference
    url: https://api-docs.chorus.ai/
  - type: OpenAPI
    url: openapi/chorus-ai-openapi.yml
  - type: Webhooks
    url: asyncapi/chorus-ai-webhooks.yml
  - type: Authentication
    url: authentication/chorus-ai-authentication.yml
  - type: Conventions
    url: conventions/chorus-ai-conventions.yml
- name: Chorus CRM Sync API
  description: Run AI sales-qualification analysis on a recording and write the extracted framework fields back to a CRM opportunity.
    A capability area of the single published Chorus API contract, served at /api/v1/sales-qualifications.
  humanURL: https://chorus.ai/api-docs/index.html
  baseURL: https://chorus.ai/api/v1
  tags:
  - CRM
  - Integration
  properties:
  - type: Documentation
    url: https://chorus.ai/api-docs/index.html
  - type: APIReference
    url: https://api-docs.chorus.ai/
  - type: OpenAPI
    url: openapi/chorus-ai-openapi.yml
  - type: Authentication
    url: authentication/chorus-ai-authentication.yml
common:
- type: Authentication
  url: authentication/chorus-ai-authentication.yml
- type: DomainSecurity
  url: security/chorus-ai-domain-security.yml
- type: Website
  url: https://www.chorus.ai/
- type: Plans
  url: plans/chorus-ai-plans-pricing.yml
- type: RateLimits
  url: rate-limits/chorus-ai-rate-limits.yml
- type: FinOps
  url: finops/chorus-ai-finops.yml
- type: OpenAPI
  url: openapi/chorus-ai-openapi.yml
- type: Documentation
  url: https://chorus.ai/api-docs/index.html
- type: APIReference
  url: https://api-docs.chorus.ai/
- type: Postman
  url: https://api-docs.chorus.ai/
- type: Conventions
  url: conventions/chorus-ai-conventions.yml
- type: ErrorCatalog
  url: errors/chorus-ai-problem-types.yml
- type: DataModel
  url: data-model/chorus-ai-data-model.yml
- type: Conformance
  url: conformance/chorus-ai-conformance.yml
- type: Compliance
  url: conformance/chorus-ai-conformance.yml
- type: Lifecycle
  url: lifecycle/chorus-ai-lifecycle.yml
- type: StatusPage
  url: https://status.zoominfo.com/
- type: Webhooks
  url: asyncapi/chorus-ai-webhooks.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/chorus-ai-llms.txt
- type: Overlay
  url: overlays/chorus-ai-openapi-overlay.yaml
- type: Packages
  url: packages/chorus-ai-packages.yml
- type: Security
  url: security/chorus-ai-vulnerability-disclosure.yml
- type: VulnerabilityDisclosure
  url: security/chorus-ai-vulnerability-disclosure.yml
- type: TrustCenter
  url: security/chorus-ai-trust-center.yml
- type: Support
  url: https://www.zoominfo.com/about/help-center
- type: Pricing
  url: https://www.zoominfo.com/products/chorus/pricing
- type: TermsOfService
  url: https://www.zoominfo.com/legal/terms-of-use
- type: PrivacyPolicy
  url: https://www.zoominfo.com/legal/privacy-policy
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
x-enrichment:
  date: '2026-08-13'
  status: enriched
  artifacts_added: 22
  pass: local-v1
x-coverage:
  state: covered
  reason: public-machine-readable-contract
  detail: A live public OpenAPI 3.0.3 with 81 operations was recovered from the API host root at https://chorus.ai/api/openapi.json,
    discovered via the spec URL hardcoded in the self-hosted Swagger UI at https://chorus.ai/api-docs, along with the provider's
    public Postman collection at https://api-docs.chorus.ai/ — even though the chorus.ai marketing site is now a redirect
    shell to zoominfo.com and the docs.chorus.ai host in the old profile fails its TLS handshake.
  evidence:
  - url: https://chorus.ai/api/openapi.json
    status: 200
  - url: https://chorus.ai/api-docs/index.html
    status: 200
  - url: https://api-docs.chorus.ai/
    status: 200
  - url: https://docs.chorus.ai/
    status: 0
  checked: '2026-08-13'

Chorus.ai

Kin Score

APIs 3

Chorus Engagements API

Chorus Recordings & Transcripts API

Chorus CRM Sync API

Open Collections 1

Chorus API

Pricing Plans 1

Chorus Ai Plans Pricing

Rate Limits 1

Chorus Ai Rate Limits

FinOps 1

Chorus Ai Finops

Event Specifications 1

Chorus Ai Webhooks

Security Posture 4

Chorus Ai Authentication

Chorus Ai Domain Security

Chorus Ai Vulnerability Disclosure

Chorus Ai Trust Center

Resources