Chorus.ai Scorecards API

openapi: 3.2.0
info:
  description: "The Chorus API is a REST API that enables you to retrieve information from and perform actions in Chorus. The Chorus API supports the following use cases:\n\n1. Retrieve data about your users in Chorus\n2. Retrieve data about your engagements (meetings and dialer calls)\n3. Upload new recordings into Chorus\n4. Delete recordings from Chorus\n\n# Authentication\nThe Chorus API uses API tokens to authenticate requests. API tokens can be generated for each Chorus user, and is managed via the Personal Settings page within the Chorus application. For users to be able to create API token(s), their role as defined in Chorus must be permitted access to the Chorus API via roles & permissions settings. \nAuthentication is performed using the Authorization header, as in the the following example:\n\n```\ncurl -H \"Authorization:abcdefghijklmnopqrstuvwxyz0123456789\" https://chorus.ai/v3/engagements\n```\n\nAn API token must be associated with a registered user in Chorus to ensure control over data access and permissions, and to ensure traceability. During the early access period, please contact your Chorus customer success manager to obtain your personal API token.\n\n# Privacy and Data Access Control\n\nThe following controls apply when retrieving data or performing an action via the Chorus API.\n\n1. Recordings marked as private are not returned in API response. \n2. If enabled, data access control settings configured for the access key user applies to access via API. This means that in order to retrieve data on all recordings within Chorus, the users associated with the API token must also have access to all recordings.\n3. Permissions on actions a user may perform within the Chorus application as specified in roles & permissions settings also apply to actions performed via API."
  termsOfService: https://www.chorus.ai/terms
  title: Chorus Scorecards API
  version: 26.33.08
servers:
- url: /
- url: https://chorus.ai
security:
- basic: []
- bearer-token: []
- x-ziaccesstoken: []
tags:
- name: Scorecards
paths:
  /api/v1/scorecards:
    get:
      deprecated: false
      description: This API fetches all scorecards.
      operationId: get-api-v1-scorecards
      parameters:
      - description: Ids of the users who were scored. Value must be a comma-delimited list.
        in: query
        name: filter[recipients]
        required: false
        schema:
          type: string
      - description: Ids of the users who completed the scorecards. Value must be a comma-delimited list.
        in: query
        name: filter[reviewers]
        required: false
        schema:
          type: string
      - description: Id of the initiative that the scorecards were completed against.
        in: query
        name: filter[initiative]
        required: false
        schema:
          type: integer
      - description: The datetime that the scorecard was submitted by the reviewer. Value must be two ISO 8601-formatted dates separated by a colon (e.g. `2021-01-01T00:00:00Z:2021-01-31T00:00:00Z`). An asterisk may be used as a placeholder to represent no minimum (e.g. `*:2021-01-31T00:00:00Z`). An asterisk may be used as a placeholder to represent no maximum (e.g. `2021-01-01T00:00:00Z:*`).
        in: query
        name: filter[submitted]
        required: false
        schema:
          type: string
      - description: The number of resources to return per page. The minimum value that may be specified is `1`. The maximum value that may be specified is `100`.
        in: query
        name: page[size]
        required: false
        schema:
          default: 20
          maximum: 100
          minimum: 1
          type: integer
      - description: The page of resources to return. The minimum value that may be specified is `1`.
        in: query
        name: page[number]
        required: false
        schema:
          default: 1
          minimum: 1
          type: integer
      responses:
        '200':
          content:
            application/vnd.api+json:
              schema:
                $ref: '#/components/schemas/ScorecardsDoc'
          description: Success
        '400':
          $ref: '#/components/responses/BadRequest'
      summary: Fetch scorecards
      tags:
      - Scorecards
  /api/v1/scorecards:export:
    post:
      deprecated: false
      description: 'Schedule a task to export the customer scorecards to csv file '
      operationId: post-api-v1-scorecards:export
      parameters: []
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ExportScorecardsBody'
        required: true
      responses:
        '201':
          content:
            application/vnd.api+json:
              schema:
                $ref: '#/components/schemas/TaskDoc'
          description: Success
        '400':
          $ref: '#/components/responses/BadRequest'
        '409':
          $ref: '#/components/responses/Conflict'
      summary: Export scorecards
      tags:
      - Scorecards
components:
  responses:
    BadRequest:
      content:
        application/vnd.api+json:
          schema:
            $ref: '#/components/schemas/Error'
      description: Bad request
    Conflict:
      content:
        application/vnd.api+json:
          schema:
            $ref: '#/components/schemas/Error'
      description: Conflict
  schemas:
    ExportScorecardsBody:
      properties:
        notify:
          default: true
          type: boolean
      required:
      - notify
      type: object
    Task:
      properties:
        attributes:
          properties:
            status:
              readOnly: true
              type: string
          required:
          - status
          type: object
        id:
          description: The unique ID of the task.
          example: '123'
          title: ID
          type: string
        type:
          description: The type of resource.
          enum:
          - task
          example: task
          title: Type
          type: string
      required:
      - attributes
      - type
      - id
      type: object
    ScorecardsDoc:
      properties:
        data:
          items:
            $ref: '#/components/schemas/Scorecard'
          type: array
      required:
      - data
      type: object
    Error:
      properties:
        errors:
          items:
            properties:
              code:
                type:
                - string
                - 'null'
              detail:
                type:
                - string
                - 'null'
              id:
                type:
                - string
                - 'null'
              source:
                properties:
                  cookie:
                    type:
                    - string
                    - 'null'
                  header:
                    type:
                    - string
                    - 'null'
                  parameter:
                    type:
                    - string
                    - 'null'
                  path:
                    type:
                    - string
                    - 'null'
                  pointer:
                    type:
                    - string
                    - 'null'
                type:
                - object
                - 'null'
              status:
                type:
                - string
                - 'null'
              title:
                type:
                - string
                - 'null'
            type: object
          type: array
      required:
      - errors
      type: object
    Scorecard:
      properties:
        attributes:
          properties:
            engagement:
              type: string
            initiative:
              properties:
                description:
                  type: string
                id:
                  type: integer
                name:
                  type: string
                url:
                  type: string
              required:
              - description
              - id
              - name
              - url
              type: object
            recipient:
              properties:
                name:
                  type: string
                person_id:
                  type: integer
                user_id:
                  type: integer
              required:
              - name
              - person_id
              - user_id
              type: object
            reviewer:
              properties:
                name:
                  type: string
                person_id:
                  type: integer
                user_id:
                  type: integer
              required:
              - name
              - person_id
              - user_id
              type: object
            scores:
              items:
                properties:
                  comment:
                    properties:
                      text:
                        type: string
                      time:
                        type: integer
                    required:
                    - text
                    - time
                    type: object
                  question:
                    properties:
                      id:
                        type: integer
                      text:
                        type: string
                    required:
                    - id
                    - text
                    type: object
                  score:
                    type: integer
                required:
                - comment
                - question
                - score
                type: object
              type: array
            seen:
              type: boolean
            submitted:
              example: '2021-01-01T00:00:00Z'
              type: string
            url:
              type: string
          required:
          - engagement
          - initiative
          - seen
          - scores
          - url
          - recipient
          - reviewer
          - submitted
          type: object
        id:
          description: The unique ID of the scorecard.
          example: '123'
          title: ID
          type: string
        type:
          description: The type of resource.
          enum:
          - scorecard
          example: scorecard
          title: Type
          type: string
      required:
      - attributes
      - type
      - id
      type: object
    TaskDoc:
      properties:
        data:
          $ref: '#/components/schemas/Task'
      required:
      - data
      type: object
  securitySchemes:
    basic:
      description: HTTP basic authentication (for those APIs that support it).
      scheme: basic
      type: http
    bearer-token:
      description: A Chorus token or a signed JWT.
      scheme: bearer
      type: http
    x-ziaccesstoken:
      description: A ZoomInfo access token.
      in: header
      name: x-ziaccesstoken
      type: apiKey