Chorus.ai Emails API

openapi: 3.2.0
info:
  description: "The Chorus API is a REST API that enables you to retrieve information from and perform actions in Chorus. The Chorus API supports the following use cases:\n\n1. Retrieve data about your users in Chorus\n2. Retrieve data about your engagements (meetings and dialer calls)\n3. Upload new recordings into Chorus\n4. Delete recordings from Chorus\n\n# Authentication\nThe Chorus API uses API tokens to authenticate requests. API tokens can be generated for each Chorus user, and is managed via the Personal Settings page within the Chorus application. For users to be able to create API token(s), their role as defined in Chorus must be permitted access to the Chorus API via roles & permissions settings. \nAuthentication is performed using the Authorization header, as in the the following example:\n\n```\ncurl -H \"Authorization:abcdefghijklmnopqrstuvwxyz0123456789\" https://chorus.ai/v3/engagements\n```\n\nAn API token must be associated with a registered user in Chorus to ensure control over data access and permissions, and to ensure traceability. During the early access period, please contact your Chorus customer success manager to obtain your personal API token.\n\n# Privacy and Data Access Control\n\nThe following controls apply when retrieving data or performing an action via the Chorus API.\n\n1. Recordings marked as private are not returned in API response. \n2. If enabled, data access control settings configured for the access key user applies to access via API. This means that in order to retrieve data on all recordings within Chorus, the users associated with the API token must also have access to all recordings.\n3. Permissions on actions a user may perform within the Chorus application as specified in roles & permissions settings also apply to actions performed via API."
  termsOfService: https://www.chorus.ai/terms
  title: Chorus Emails API
  version: 26.33.08
servers:
- url: /
- url: https://chorus.ai
security:
- basic: []
- bearer-token: []
- x-ziaccesstoken: []
tags:
- name: Emails
paths:
  /api/v1/email_threads/{id}:
    delete:
      deprecated: false
      description: Delete all emails in a thread.
      operationId: delete-api-v1-email_threads-id
      parameters:
      - description: id
        in: path
        name: id
        required: true
        schema:
          type: string
      responses:
        '202':
          content:
            application/vnd.api+json:
              schema:
                $ref: '#/components/schemas/EmailThreadDoc'
          description: Success
        '400':
          $ref: '#/components/responses/BadRequest'
        '404':
          $ref: '#/components/responses/NotFound'
      summary: Delete email thread
      tags:
      - Emails
    get:
      deprecated: false
      description: Get details about an email thread.
      operationId: get-api-v1-email_threads-id
      parameters:
      - description: id
        in: path
        name: id
        required: true
        schema:
          type: string
      responses:
        '200':
          content:
            application/vnd.api+json:
              schema:
                $ref: '#/components/schemas/EmailThreadDoc'
          description: Success
        '400':
          $ref: '#/components/responses/BadRequest'
        '404':
          $ref: '#/components/responses/NotFound'
      summary: Get email thread
      tags:
      - Emails
  /api/v1/emails:
    get:
      deprecated: false
      description: Get emails matching the specified criteria.
      operationId: get-api-v1-emails
      parameters:
      - description: The date range in which to search for e-mails that were sent. Value must be two ISO 8601-formatted dates separated by a colon (e.g. `2021-01-01T00:00:00Z:2021-01-31T00:00:00Z`). An asterisk may be used as a placeholder to represent no minimum (e.g. `*:2021-01-31T00:00:00Z`). An asterisk may be used as a placeholder to represent no maximum (e.g. `2021-01-01T00:00:00Z:*`).
        in: query
        name: filter[email.sent]
        required: false
        schema:
          type: string
      - description: A string used to perform an exact case-insensitive partial match against the e-mails' subjects
        in: query
        name: filter[name]
        required: false
        schema:
          type: string
      - description: The identifier of the e-mails belonging to the same e-mail thread
        in: query
        name: filter[thread]
        required: false
        schema:
          type: string
      - description: Select specific e-mails using e-mail identifiers. Value must be a comma-delimited list.
        in: query
        name: filter[ids]
        required: false
        schema:
          type: string
      - description: 'The case-insensitive name of the sender of an e-mail; examples: "Julius Caesar", "julius", and "CAESAR"'
        in: query
        name: filter[owner.name]
        required: false
        schema:
          type: string
      - description: 'The case-insensitive e-mail address of the sender of an e-mail; examples: "julius.caesar@rome.gov", "JULIUS.CAESAR", and "@rome.gov"'
        in: query
        name: filter[owner.email]
        required: false
        schema:
          type: string
      - description: The case-insensitive names of the participants of an e-mail; adding more participants will broaden the search. Value must be a comma-delimited list.
        in: query
        name: filter[participants.name]
        required: false
        schema:
          type: string
      - description: The case-insensitive e-mail addresses of the participants of an e-mail; adding more participants will broaden the search. Value must be a comma-delimited list.
        in: query
        name: filter[participants.email]
        required: false
        schema:
          type: string
      - description: The maximum number of e-mails to return per page; if the number of matching e-mails is greater than the page size, the number of results returned is not guaranteed to be equal to the page size. The minimum value that may be specified is `1`. The maximum value that may be specified is `100`.
        in: query
        name: page[size]
        required: false
        schema:
          default: 20
          maximum: 100
          minimum: 1
          type: integer
      - in: query
        name: page[after]
        required: false
        schema:
          type: string
      responses:
        '200':
          content:
            application/vnd.api+json:
              schema:
                properties: {}
                type: object
          description: Success
        '400':
          $ref: '#/components/responses/BadRequest'
      summary: Get emails
      tags:
      - Emails
  /api/v1/emails/{id}:
    get:
      deprecated: false
      description: Get an e-mail using the e-mail's identifier.
      operationId: get-api-v1-emails-id
      parameters:
      - description: id
        in: path
        name: id
        required: true
        schema:
          type: string
      responses:
        '200':
          content:
            application/vnd.api+json:
              schema:
                $ref: '#/components/schemas/EmailDoc'
          description: Success
        '400':
          $ref: '#/components/responses/BadRequest'
        '404':
          $ref: '#/components/responses/NotFound'
      summary: Get email
      tags:
      - Emails
components:
  responses:
    BadRequest:
      content:
        application/vnd.api+json:
          schema:
            $ref: '#/components/schemas/Error'
      description: Bad request
    NotFound:
      content:
        application/vnd.api+json:
          schema:
            $ref: '#/components/schemas/Error'
      description: Not found
  schemas:
    AnyValue:
      description: Can be any value.
    EmailDoc:
      properties:
        data:
          $ref: '#/components/schemas/Email'
      required:
      - data
      type: object
    Error:
      properties:
        errors:
          items:
            properties:
              code:
                type:
                - string
                - 'null'
              detail:
                type:
                - string
                - 'null'
              id:
                type:
                - string
                - 'null'
              source:
                properties:
                  cookie:
                    type:
                    - string
                    - 'null'
                  header:
                    type:
                    - string
                    - 'null'
                  parameter:
                    type:
                    - string
                    - 'null'
                  path:
                    type:
                    - string
                    - 'null'
                  pointer:
                    type:
                    - string
                    - 'null'
                type:
                - object
                - 'null'
              status:
                type:
                - string
                - 'null'
              title:
                type:
                - string
                - 'null'
            type: object
          type: array
      required:
      - errors
      type: object
    EmailThread:
      properties:
        attributes:
          properties:
            deleted:
              default: false
              type: boolean
            deleted_at:
              example: '2021-01-01T00:00:00Z'
              type:
              - string
              - 'null'
            deleted_by:
              properties:
                name:
                  type: string
                person_id:
                  type: integer
                user_id:
                  type: integer
              required:
              - name
              - person_id
              - user_id
              type:
              - object
              - 'null'
            private:
              default: false
              type: boolean
          required:
          - private
          - deleted
          type: object
        id:
          description: The unique ID of the email thread.
          example: '123'
          title: ID
          type: string
        type:
          description: The type of resource.
          enum:
          - email_thread
          example: email_thread
          title: Type
          type: string
      required:
      - attributes
      - type
      - id
      type: object
    EmailThreadDoc:
      properties:
        data:
          $ref: '#/components/schemas/EmailThread'
      required:
      - data
      type: object
    Email:
      properties:
        attributes:
          properties:
            _created_at:
              example: '2021-01-01T00:00:00Z'
              readOnly: true
              type:
              - string
              - 'null'
            _modified_at:
              example: '2021-01-01T00:00:00Z'
              readOnly: true
              type:
              - string
              - 'null'
            account:
              properties:
                ext_id:
                  type:
                  - string
                  - 'null'
                id:
                  type: integer
                name:
                  type: string
                type:
                  type:
                  - string
                  - 'null'
                zi_company_id:
                  type:
                  - string
                  - 'null'
              required:
              - id
              - name
              type: object
            action_items:
              items:
                type: string
              type:
              - array
              - 'null'
            company_name:
              type:
              - string
              - 'null'
            custom_questions:
              items:
                $ref: '#/components/schemas/AnyValue'
              type:
              - array
              - 'null'
            custom_summaries:
              items:
                $ref: '#/components/schemas/AnyValue'
              type:
              - array
              - 'null'
            deal:
              properties:
                close_date:
                  example: '2021-01-01T00:00:00Z'
                  type:
                  - string
                  - 'null'
                current_stage:
                  type:
                  - string
                  - 'null'
                engaged:
                  type:
                  - string
                  - 'null'
                follow_up:
                  properties:
                    doc_type:
                      type: string
                    id:
                      type: string
                    start_time:
                      example: '2021-01-01T00:00:00Z'
                      type: string
                    thread_id:
                      $ref: '#/components/schemas/AnyValue'
                  required:
                  - doc_type
                  - id
                  - start_time
                  type:
                  - object
                  - 'null'
                id:
                  type:
                  - string
                  - 'null'
                initial_amount:
                  type:
                  - number
                  - 'null'
                initial_stage:
                  type:
                  - string
                  - 'null'
                name:
                  type:
                  - string
                  - 'null'
                on_stage_since:
                  example: '2021-01-01T00:00:00Z'
                  type:
                  - string
                  - 'null'
                size:
                  type:
                  - integer
                  - 'null'
                size_increased_amount:
                  $ref: '#/components/schemas/AnyValue'
                stage_advancement:
                  type:
                  - string
                  - 'null'
              type: object
            disposition:
              properties:
                Task___CallDisposition:
                  $ref: '#/components/schemas/AnyValue'
                connected:
                  $ref: '#/components/schemas/AnyValue'
                gatekeeper:
                  $ref: '#/components/schemas/AnyValue'
                tree:
                  $ref: '#/components/schemas/AnyValue'
                voicemail:
                  $ref: '#/components/schemas/AnyValue'
              type:
              - object
              - 'null'
            email:
              properties:
                body:
                  type: string
                initiator:
                  properties:
                    email:
                      type: string
                    name:
                      type: string
                  required:
                  - name
                  - email
                  type: object
                sent_time:
                  example: '2021-01-01T00:00:00Z'
                  type: string
                thread:
                  type: string
              required:
              - sent_time
              - body
              - initiator
              - thread
              type: object
            generated_subject:
              type:
              - string
              - 'null'
            language:
              type:
              - string
              - 'null'
            meeting:
              properties:
                calendar_id:
                  type:
                  - string
                  - 'null'
                ical_uid:
                  type:
                  - string
                  - 'null'
                id:
                  type: string
                meeting_url:
                  type:
                  - string
                  - 'null'
              required:
              - id
              type:
              - object
              - 'null'
            meta:
              properties:
                offset:
                  type: integer
                viewed:
                  example: '2021-01-01T00:00:00Z'
                  type: string
              required:
              - viewed
              - offset
              type:
              - object
              - 'null'
            metrics:
              items:
                properties:
                  name:
                    type: string
                  value:
                    type: number
                required:
                - name
                - value
                type: object
              type:
              - array
              - 'null'
            name:
              type:
              - string
              - 'null'
            owner:
              properties:
                email:
                  type: string
                name:
                  type: string
                person_id:
                  type: integer
                user_id:
                  type: integer
              required:
              - email
              - name
              - person_id
              - user_id
              type: object
            participants:
              items:
                properties:
                  company_name:
                    type:
                    - string
                    - 'null'
                  email:
                    type:
                    - string
                    - 'null'
                  is_my_team:
                    type:
                    - boolean
                    - 'null'
                  name:
                    type: string
                  person_id:
                    type: integer
                  picture:
                    type:
                    - string
                    - 'null'
                  title:
                    type:
                    - string
                    - 'null'
                  type:
                    type: string
                  user_id:
                    type:
                    - integer
                    - 'null'
                  zi_person_id:
                    type:
                    - integer
                    - 'null'
                required:
                - name
                - person_id
                - type
                type: object
              type:
              - array
              - 'null'
            private:
              type:
              - boolean
              - 'null'
            recap:
              items:
                type: string
              type:
              - array
              - 'null'
            source:
              type:
              - string
              - 'null'
            status:
              default: unknown
              enum:
              - done
              - live
              - no show
              - processing
              - unknown
              - scheduled
              example: done
              type: string
            summary:
              type:
              - string
              - 'null'
            summary_error:
              type:
              - string
              - 'null'
            tracker_match:
              type:
              - string
              - 'null'
            user_company_name:
              type:
              - string
              - 'null'
          required:
          - account
          - deal
          - owner
          - status
          - email
          type: object
        id:
          description: The unique ID of the email.
          example: '123'
          title: ID
          type: string
        type:
          description: The type of resource.
          enum:
          - email
          example: email
          title: Type
          type: string
      required:
      - attributes
      - type
      - id
      type: object
  securitySchemes:
    basic:
      description: HTTP basic authentication (for those APIs that support it).
      scheme: basic
      type: http
    bearer-token:
      description: A Chorus token or a signed JWT.
      scheme: bearer
      type: http
    x-ziaccesstoken:
      description: A ZoomInfo access token.
      in: header
      name: x-ziaccesstoken
      type: apiKey