Help Scout · GraphQL Specification

Help Scout GraphQL Schema

This conceptual GraphQL schema models the Help Scout customer support and help desk platform. It covers the full surface of the Help Scout Mailbox API v2, Docs API, Beacon API, and webhooks. The schema is derived from the REST API at `https://api.helpscout.net/v2` and the developer documentation at `https://developer.helpscout.com/mailbox-api/`.

Documentation Endpoint View on GitHub Customer-SupportHelp DeskEmailLive ChatKnowledge BaseSoftware-as-a-ServiceGraphQL

Overview

Help Scout GraphQL Schema is a GraphQL API specification published by Help Scout on the APIs.io network.

This conceptual GraphQL schema models the Help Scout customer support and help desk platform. It covers the full surface of the Help Scout Mailbox API v2, Docs API, Beacon API, and webhooks. The schema is derived from the REST API at https://api.helpscout.net/v2 and the developer documentation at https://developer.helpscout.com/mailbox-api/.

The specification includes 5 reference links.

Tagged areas include Customer-Support, Help Desk, Email, Live Chat, and Knowledge Base.

Endpoint

References

Related API Specs

Help Scout Threads API (OpenAPI) Help Scout Customers API (OpenAPI) Help Scout Mailboxes API (OpenAPI) Help Scout Users API (OpenAPI) Help Scout Teams API (OpenAPI) Help Scout Tags API (OpenAPI) Help Scout Workflows API (OpenAPI) Help Scout Webhooks API (AsyncAPI) Help Scout Conversations API (OpenAPI) Help Scout Customers API (OpenAPI) Help Scout Mailboxes API (OpenAPI) Help Scout Tags API (OpenAPI) Help Scout Teams API (OpenAPI) Help Scout Threads API (OpenAPI) Help Scout Users API (OpenAPI) Help Scout Webhooks API (OpenAPI) Help Scout Workflows API (OpenAPI)
Back to Help Scout · All GraphQL Specs · GitHub

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