Help Scout · Pricing Plans
Helpscout Plans Pricing
Helpscout Plans Pricing is the pricing profile for Help Scout on the APIs.io network — every figure transcribed verbatim from the provider’s own pricing page on 2026-10-28.
It defines 5 plans, including Free — Start with Free; Standard — $ 25 per user/mo; Plus — $ 45 per user/mo, and 2 more.
The page prices the business product the API comes with, not the API alone, priced per seat; the service is delivered as managed.
Tagged areas include Customer Service, Help Desk, Email, Live Chat, and Knowledge Base.
5 Plans
Prices the product
Basis: per seat
Delivered: managed
Transcribed from the provider's pricing page on 2026-10-28 — www.helpscout.com/pricing/.
View Source
Customer ServiceHelp DeskEmailLive ChatKnowledge BaseSoftware-as-a-Service
Compare tiers
| Plan | Price | Includes | Overage |
|---|---|---|---|
| Free | Start with Free per account | 5 users, 1 Inbox, and 1 Docs site | — |
| Standard | $ 25 per user/mo per user | Up to 25 users, 2 Inboxes, 2 Docs sites, 150 basic workflows | additional Inboxes $10/mo; additional sites $20/mo |
| Plus | $ 45 per user/mo per user | Up to 50 users, 5 Inboxes, 3 Docs sites, 500 advanced workflows, 5 light users included | additional Inboxes $10/mo; additional sites $20/mo |
| Pro | $ 75 per user/mo per user | Unlimited users (minimum 10), 10 Inboxes, 5 Docs sites, unlimited advanced workflows, 15 light users included | additional Inboxes $10/mo; additional sites $20/mo |
| Envoy Add-on | $ 0.75 / resolution per AI resolution | 3-month free trial | — |
Plans
Free
month
Start with Free per account
Includes: 5 users, 1 Inbox, and 1 Docs site
Standard
month
$ 25 per user/mo per user
Includes: Up to 25 users, 2 Inboxes, 2 Docs sites, 150 basic workflows
Overage: additional Inboxes $10/mo; additional sites $20/mo
Plus
month
$ 45 per user/mo per user
Includes: Up to 50 users, 5 Inboxes, 3 Docs sites, 500 advanced workflows, 5 light users included
Overage: additional Inboxes $10/mo; additional sites $20/mo
Pro
month
$ 75 per user/mo per user
Includes: Unlimited users (minimum 10), 10 Inboxes, 5 Docs sites, unlimited advanced workflows, 15 light users included
Overage: additional Inboxes $10/mo; additional sites $20/mo
Envoy Add-on
per-use
$ 0.75 / resolution per AI resolution
Includes: 3-month free trial
Sources
Work with this as data
Every plan here is available over the APIs.io API and to AI agents over MCP.