Help Scout Conversations API
The Conversations API from Help Scout — 2 operation(s) for conversations.
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OpenAPI Specification
openapi: 3.2.0
info:
title: Help Scout Mailbox Conversations API
description: Minimal OpenAPI description for Help Scout's Mailbox API v2 covering core resources for conversations, threads, customers, mailboxes, users, teams, tags, workflows, and webhooks. Generated from public documentation; verify before production use.
version: '2.0'
contact:
name: Help Scout Developer Documentation
url: https://developer.helpscout.com/mailbox-api/
x-generated-from: https://developer.helpscout.com/mailbox-api/
x-generated-by: claude-crawl-2026-05-08
servers:
- url: https://api.helpscout.net/v2
description: Help Scout Mailbox API production
security:
- oauth2: []
tags:
- name: Conversations
paths:
/conversations:
get:
operationId: listConversations
summary: List conversations
tags:
- Conversations
parameters:
- name: page
in: query
schema:
type: integer
- name: status
in: query
schema:
type: string
responses:
'200':
description: Successful response
content:
application/json:
schema:
type: object
post:
operationId: createConversation
summary: Create conversation
tags:
- Conversations
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/Conversation'
responses:
'201':
description: Created
/conversations/{id}:
get:
operationId: getConversation
summary: Get conversation
tags:
- Conversations
parameters:
- name: id
in: path
required: true
schema:
type: integer
responses:
'200':
description: Successful response
content:
application/json:
schema:
$ref: '#/components/schemas/Conversation'
patch:
operationId: updateConversation
summary: Update conversation
tags:
- Conversations
parameters:
- name: id
in: path
required: true
schema:
type: integer
requestBody:
required: true
content:
application/json:
schema:
type: object
responses:
'204':
description: Updated
delete:
operationId: deleteConversation
summary: Delete conversation
tags:
- Conversations
parameters:
- name: id
in: path
required: true
schema:
type: integer
responses:
'204':
description: Deleted
components:
schemas:
Conversation:
type: object
properties:
id:
type: integer
subject:
type: string
status:
type: string
type:
type: string
mailboxId:
type: integer
securitySchemes:
oauth2:
type: oauth2
flows:
clientCredentials:
tokenUrl: https://api.helpscout.net/v2/oauth2/token
scopes: {}