Sendcloud
Sendcloud is Europe's leading shipping platform for e-commerce, headquartered in Eindhoven, Netherlands. The platform connects 30,000+ merchants to 160+ carriers (DHL, DPD, UPS, GLS, FedEx, PostNL, bpost, La Poste, Royal Mail, Hermes, and many more) and 100+ commerce / WMS / marketplace integrations across the UK, Netherlands, Belgium, France, Germany, Austria, Italy, and Spain. The Sendcloud APIs cover the full fulfillment lifecycle — Orders, Ship an Order, Shipments, Service Points, Parcel Tracking, Parcel Documents, Returns, Event Subscriptions, Webhooks, Integrations, Analytics, and Reporting — over a versioned v2 / v3 REST surface on https://panel.sendcloud.sc, authenticated with HTTP Basic (public + private key) or OAuth 2.0 client credentials.
APIs
Sendcloud Shipments API v3
Create, announce, retrieve, and cancel outgoing shipments and their associated parcels on the Sendcloud platform. Supports synchronous and asynchronous announcement, shipping-ru...
Sendcloud Orders API v3
Manage orders pulled in from connected commerce platforms and marketplaces. List, retrieve, update, and delete orders before converting them into shipments via the Ship an Order...
Sendcloud Ship an Order API v3
Composite v3 flow that turns an existing order into a shipment, requests a label, and returns a usable parcel in one call.
Sendcloud Returns API v3
Create, validate, list, announce, and cancel return shipments. Supports drop-off at service point, in-store, home pickup, and postbox delivery options across European carriers.
Sendcloud Service Points API v3
Look up parcel-shop, locker, and post-office drop-off / pickup locations across 160+ European carriers, filter by country, postcode, carrier, and radius, and check service-point...
Sendcloud Parcel Tracking API v3
Retrieve normalised tracking information for a parcel by tracking number and register external parcels for Sendcloud's branded tracking experience and webhook notifications.
Sendcloud Parcel Documents API v3
Retrieve shipping labels, customs declarations (CN22 / CN23), commercial invoices, and QR codes for individual parcels or in batch.
Sendcloud Webhooks API v3
Outbound webhook delivery surface — parcel-status-changed, return-created and other typed events sent to merchant-configured HTTPS endpoints.
Sendcloud Event Subscriptions API v3
Manage typed event subscriptions and webhook delivery connections — register endpoints, list subscriptions, and broadcast test events.
Sendcloud Integrations API v3
Manage connectors between Sendcloud and external commerce / WMS / marketplace platforms (Shopify, WooCommerce, Magento, Amazon, Etsy, etc.).
Sendcloud Analytics API v3
Aggregated shipping spend, carrier mix, service-level performance, and return-rate analytics.
Sendcloud Reporting API v3
Per-shipment cost reports and billing line items for back-office reconciliation.
Sendcloud Parcels API v2
Legacy v2 Parcels surface for announcing shipments and retrieving parcel state. Superseded by the v3 Shipments API; documented for migration paths.
Sendcloud Labels API v2
Legacy v2 Labels surface for downloading the shipping label PDF / ZPL associated with a parcel. Superseded by the v3 Parcel Documents API.
Sendcloud Tracking API v2
Legacy v2 Tracking surface. Superseded by the v3 Parcel Tracking API.
Sendcloud Webhooks API v2
Legacy v2 Webhooks surface. Superseded by the v3 Event Subscriptions API.
Sendcloud Integrations API v2
Legacy v2 Integrations surface managing connectors to commerce platforms.
Sendcloud Analytics API v2
Legacy v2 Analytics surface exposing aggregated shipping metrics.
Sendcloud Reporting API v2
Legacy v2 Reporting surface for shipment-level billing line items.
Sendcloud Parcel Documents API v2
Legacy v2 Parcel Documents surface for retrieving labels and customs paperwork.
Collections
Shipments
POSTMANAnalytics
POSTMANIntegrations
POSTMANLabels
POSTMANParcel Documents
POSTMANParcels
POSTMANReporting
POSTMANTracking parcels
POSTMANWebhooks
POSTMANAnalytics
POSTMANEvent Subscriptions API
POSTMANIntegrations
POSTMANOrders
POSTMANParcel documents API
POSTMANParcel Tracking API
POSTMANReporting
POSTMANReturns
POSTMANService Points API [BETA]
POSTMANShip an Order
POSTMANWebhooks
POSTMANShipments
OPENAnalytics
OPENIntegrations
OPENLabels
OPENParcel Documents
OPENParcels
OPENReporting
OPENTracking parcels
OPENWebhooks
OPENAnalytics
OPENIntegrations
OPENOrders
OPENParcel documents API
OPENParcel Tracking API
OPENReporting
OPENReturns
OPENShip an Order
OPENWebhooks
OPENArazzo Workflows
Sendcloud Announce a Shipment and Get its Return Portal URL
Announce a shipment synchronously, then retrieve the return portal URL customers use to create a return.
ARAZZOSendcloud Announce a Shipment with Label
Announce a shipment synchronously, then verify it and read its label document link.
ARAZZOSendcloud Bulk Print Labels for Recent Parcels
List parcels filtered by status, then request a single bulk PDF of their labels.
ARAZZOSendcloud Cancel a Shipment with Confirmation
Look up a shipment by id, then cancel it and branch on whether cancellation was immediate or queued.
ARAZZOSendcloud Create a Parcel and Fetch its Label
Create a parcel with a label request, then retrieve its PDF label download URLs.
ARAZZOSendcloud Create a Parcel and Get its Return Portal URL
Create a labelled parcel, then retrieve the return portal URL a customer can use to start a return.
ARAZZOSendcloud Create a Parcel and Track its Shipment
Create a labelled parcel, then poll its tracking until it is en route.
ARAZZOSendcloud Create a Return and Cancel It If Cancellable
Create a standalone return, inspect it, and request cancellation only when it is still cancellable.
ARAZZOSendcloud Register an External Parcel and Track It
Register a parcel labelled outside Sendcloud for tracking, then retrieve its tracking record.
ARAZZOSendcloud Ship an Order Asynchronously and Poll the Parcel
Request a label for an order asynchronously, then poll the created parcel until it has a label.
ARAZZOSendcloud Ship an Order Synchronously and Track It
Request a label for an order synchronously, then pull its v3 tracking detail.
ARAZZOSendcloud Validate and Create a Return
Validate a return payload, create the return, then retrieve its full detail.
ARAZZOPricing Plans
Rate Limits
FinOps
Sendcloud Finops
FINOPSFeatures
DHL, DPD, UPS, GLS, FedEx, PostNL, bpost, La Poste, Royal Mail, Hermes, Colissimo, Chronopost, Mondial Relay, and many more.
Shopify, WooCommerce, Magento, PrestaShop, BigCommerce, Amazon, eBay, Etsy, Bol.com, Lightspeed.
Aggregated parcel-shop, locker, and post-office network exposed through one Service Points API.
Merchant-branded tracking pages, email / SMS / WhatsApp delivery notifications.
Self-service consumer return portal with drop-off, pickup, postbox, and in-store options.
Multiple physical parcels announced under a single shipment.
Warehouse-floor pick-and-pack workflow.
Versioned v2 and v3 REST surface.
Public/private key Basic auth or token exchange at https://account.sendcloud.com/oauth2/token (scope api).
v3 list endpoints return next/previous cursors.
parcel-status-changed, return-created and other typed events delivered to merchant endpoints.
1,000 GET / minute and 100 unsafe / minute (15 burst / second) per integration.
Subscription priced in EUR; carrier postage in local currency.
Official Postman and downloadable OpenAPI for v3 surfaces.
Sendcloud-Partner-Id header for third-party platforms calling on behalf of merchants.
Use Cases
Direct-to-consumer brands shipping across the EU from a central warehouse.
UK / EU cross-border shipping with customs documents and carrier routing.
Brands selling on Amazon, eBay, Etsy, and Bol.com aggregating fulfillment in one platform.
Warehouse providers calling Sendcloud on behalf of multiple merchants via the Integrations API and Sendcloud-Partner-Id header.
Merchant-branded tracking, return portal, and notifications.
Self-service returns with multi-method drop-off / pickup.
Solutions
EUR 33/month - 400 labels/month, 3 integrations, branded tracking.
EUR 99/month - 1,000 labels/month, Pack & Go, WhatsApp notifications.
EUR 195/month - 10,000 labels/month, return management module, analytics.
EUR 799/month - 30,000 labels/month, dedicated CSM, marketplace solutions.
Custom volumes, SLAs, custom development.