Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales is Microsoft's enterprise CRM application for managing leads, opportunities, accounts, contacts, sales pipelines, forecasts, and customer relationships, built on the Microsoft Dataverse platform and integrated with Microsoft 365, Teams, Copilot, and Power Platform. Developers programmatically interact with Dynamics 365 Sales data through the Dataverse Web API, an OData v4.0 RESTful interface that exposes every table, action, and function in a Sales environment. The Dataverse Web API uses OAuth 2.0 (Microsoft Entra ID) Bearer token authentication and is reached at a per-environment endpoint such as https://{org}.api.crm.dynamics.com/api/data/v9.2/.

Microsoft Dynamics 365 Sales publishes 12 API contracts indexed on the APIs.io network, including Accounts API, $batch API, Contacts API, and 9 more. Tagged areas include CRM, Sales, Dynamics 365, Microsoft, and Dataverse.

The Microsoft Dynamics 365 Sales catalog on APIs.io includes 1 event-driven AsyncAPI specification, 1 JSON-LD context, and 1 Spectral governance ruleset.

Microsoft Dynamics 365 Sales’ developer surface includes authentication, documentation, pricing, signup flow, engineering blog, API reference, getting-started guide, and 50 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

77.5/100 exemplar ▬ flat Agent 44/100 agent ready saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

AccessFreemiumSelf serveFree trial⚡ Free to try

1 published contract 1 MCP Servers 4 Agent Skills

CRM Sales Dynamics 365 Microsoft Dataverse OData Sales Automation

What this lets a business do 3

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Sales Management

BC-410

LeadsOpportunitiesQuotes

GET /opportunities POST /leads POST /quotes

Customer Relationship Management

BC-420

AccountsContacts

GET /contacts POST /accounts

Financial Management

BC-200

Invoices

GET /invoices POST /invoices

What people ask Microsoft Dynamics 365 Sales 10

The questions people put to an LLM, and the jobs they hand an agent, that Microsoft Dynamics 365 Sales's APIs answer — each one linked to the operation that does it. Generated by API Evangelist

Microsoft Dynamics 365 Sales Accounts API Search and list customer accounts “How can I pull a list of all my customer accounts from Dynamics 365 Sales?” Create a new customer account “How do I add a new company account to my CRM?” Look up a single account by ID “How do I fetch the full details of one specific account?” Update an existing account “How do I change the phone number or address on an existing account?”

Microsoft Dynamics 365 Sales Leads API Search and list leads “How do I get a list of my sales leads from Dynamics 365?” Capture a new lead “How do I add a new prospect as a lead?” Look up a single lead by ID “Where can I see the full record for one lead?” Update an existing lead “What's the way to correct details on a lead that already exists?”

Microsoft Dynamics 365 Sales Contacts API Search and list contacts “How do I get a list of the people in my CRM contacts?” Add a new contact “How do I add a new person as a contact in Dynamics 365 Sales?” Look up a single contact by ID “Where can I see everything stored on one contact?” Update an existing contact “What's the way to correct details on a contact that already exists?”

Microsoft Dynamics 365 Sales Opportunities API List sales opportunities “How do I see all the deals in my Dynamics 365 Sales pipeline?” Create a sales opportunity “How do I add a new deal to the pipeline?” Look up a single opportunity by ID “Where can I see the full record for one deal?” Update an existing opportunity “What's the way to correct details on a deal already in the pipeline?”

Microsoft Dynamics 365 Sales Invoices API List invoices “How do I see all invoices in Dynamics 365 Sales?” Create an invoice “How do I create a new invoice record?”

Microsoft Dynamics 365 Sales Sales Orders API List sales orders “How do I see all sales orders in Dynamics 365 Sales?” Create a sales order “How do I record a new customer order?”

Microsoft Dynamics 365 Sales Tasks API List follow-up tasks “How do I see all tasks in Dynamics 365 Sales?” Create a follow-up task “How do I create a follow-up task for a sales rep?”

Microsoft Dynamics 365 Sales Quotes API List sales quotes “How do I see all quotes sent to customers in Dynamics 365 Sales?” Create a sales quote “How do I create a new quote for a customer?”

Microsoft Dynamics 365 Sales Products API List products in the catalog “How do I see every product in my Dynamics 365 Sales catalog?” Add a product to the catalog “How do I add a new product I sell to the catalog?”

Microsoft Dynamics 365 Sales $batch API Run several CRM operations in one batch “How can I send multiple Dynamics 365 Sales Web API requests in a single HTTP call?”

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 77.5/100 · exemplar

Contract Quality 12.5 / 19

Developer Ergonomics 12.1 / 15

Access Clarity 13.0 / 15

Operational Transparency 8.7 / 10

Contract Governance 3.2 / 9

Discoverability 5.8 / 8

Regulatory Posture 6.8 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 44/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 9 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 6 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document
Documented Reversibility +6 pts — a reversal operation in the contract, graded up when a window is documented too
Protected Resource Metadata +5 pts — a served /.well-known/oauth-protected-resource carrying `resource` (documented), and naming its authorization_servers (verified)
Agentic Commerce Well-Known Document +5 pts — a parsing /.well-known/ucp.json or acp.json declaring a version and at least one service, OR (0.27) a live x402 payment challenge from _data/x402-adoption.json — `self` when its endpoints are on the provider's own domain, `platform` when they are on a vendor's

3 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 66.8 — up to +8.3 composite points
Contract Governance scores 35.6 — up to +7.7 composite points
Developer Ergonomics scores 80.4 — up to +3.9 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/microsoft-dynamics-365-sales/apis.yml: open an issue on github.com/api-evangelist/microsoft-dynamics-365-sales to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Salesforce AppExchange (CRM, outbound, business-process automation)	long-tail	2.5 (thin)	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 4

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

OData

tagged — the provider's own APIs.json carries the standard as a tag; implementation not verified

Model Context Protocol (MCP)

measured — observed by APIs.io (templated)

OpenAPI

measured — observed by APIs.io (published)

OAuth 2.0

measured — observed by APIs.io (declared)

APIs 12

Individual APIs this provider publishes, each with its own machine-readable definition.

Microsoft Dataverse Web API (Dynamics 365 Sales)

OData v4.0 RESTful Web API for Microsoft Dataverse used to create, read, update, and delete Dynamics 365 Sales records (leads, opportunities, accounts, contacts, quotes, orders,...

Microsoft Dynamics 365 Sales Accounts API

Account (customer organization) records

Microsoft Dynamics 365 Sales $batch API

The $batch API from Microsoft Dynamics 365 Sales — 1 operation(s) for $batch.

Microsoft Dynamics 365 Sales Contacts API

Contact (person) records

Microsoft Dynamics 365 Sales Invoices API

Invoice records

Microsoft Dynamics 365 Sales Leads API

Sales lead records

Microsoft Dynamics 365 Sales Opportunities API

Sales opportunity records

Microsoft Dynamics 365 Sales Products API

Product records

Microsoft Dynamics 365 Sales Quotes API

Sales quote records

Microsoft Dynamics 365 Sales Tasks API

Activity tasks

Dynamics 365 Sales MCP Server

Microsoft's hosted Model Context Protocol server for Dynamics 365 Sales. Exposes 20 sales tools to any MCP-capable agent — lead and account research, competitor research, engage...

Microsoft Dynamics 365 Sales Sales Orders API

Sales order records

Scroll for all 12

Open Collections 11

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Microsoft Dataverse Web API (Dynamics 365 Sales) Accounts API

OPEN COLLECTION

Microsoft Dataverse Web API (Dynamics 365 Sales) Accounts $batch API

OPEN COLLECTION

Microsoft Dataverse Web API (Dynamics 365 Sales) Accounts Contacts API

OPEN COLLECTION

Microsoft Dataverse Web API (Dynamics 365 Sales) Accounts Invoices API

OPEN COLLECTION

Microsoft Dataverse Web API (Dynamics 365 Sales) Accounts Leads API

OPEN COLLECTION

Microsoft Dataverse Web API (Dynamics 365 Sales) Accounts Opportunities API

OPEN COLLECTION

Microsoft Dataverse Web API (Dynamics 365 Sales) Accounts Products API

OPEN COLLECTION

Microsoft Dataverse Web API (Dynamics 365 Sales) Accounts Quotes API

OPEN COLLECTION

Microsoft Dataverse Web API (Dynamics 365 Sales) Accounts SalesOrders API

OPEN COLLECTION

Microsoft Dataverse Web API (Dynamics 365 Sales) Accounts Tasks API

OPEN COLLECTION

Microsoft Dataverse Web API (Dynamics 365 Sales)

OPEN COLLECTION

Scroll for all 11

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Microsoft Dynamics 365 Sales MCP Server

Remote MCP server at agent365.svc.cloud.microsoft requiring OAuth; 20 tools listed.

MCP SERVER

Agent Skills 4

Packaged agent skills for driving this provider's APIs from an AI assistant.

microsoft-dynamics-365-sales-bulk-sync

AGENT SKILL

microsoft-dynamics-365-sales-lead-to-opportunity

AGENT SKILL

microsoft-dynamics-365-sales-mcp-sales-insights

AGENT SKILL

microsoft-dynamics-365-sales-quote-to-invoice

AGENT SKILL

Microsoft Dynamics 365 Sales API pricing

Prices published by Microsoft Dynamics 365 Sales, read 2026-10-28 from www.microsoft.com/en-us/dynamics-365/products/sales/pricing. A free plan or tier is listed.

Plan	Price
Dynamics 365 Sales free trial	Free
Dynamics 365 Sales Professional	$65.00 user/month, paid yearly
Dynamics 365 Sales Enterprise Edition	$105.00 user/month, paid yearly Includes: Copilot in Dynamics 365 and agentic capabilities
Dynamics 365 Sales Premium	$150.00 user/month, paid yearly Includes: 1,000 Copilot Credits
Microsoft Relationship Sales	Variable

Plan details, limits and sources →

Rate limits

Number of requests: 6,000 within the five-minute sliding window
Execution time: 20 minutes (1,200 seconds) within the five-minute sliding window
Number of concurrent requests: 52 or higher

All 4 limits →

Billed by: user · FinOps profile →

Pricing Plans 2

Published pricing tiers and plan structures.

Microsoft Dynamics 365 Sales Plans Pricing

5 plans

PLANS

Microsoft Dynamics 365 Sales Price Estimates

0 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Microsoft Dynamics 365 Sales Rate Limits

4 limits

RATE LIMITS

Service Levels 1

Uptime the provider promises or reports, as SLA4OAI. Read from its own pages; APIs.io runs no monitors.

Microsoft Dynamics 365 Sales

SLA

FinOps 1

Cost, billing, and metering signals for API financial operations.

Microsoft Dynamics 365 Sales Finops

FINOPS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Microsoft Dynamics 365 Sales Webhooks

ASYNCAPI

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Microsoft Dynamics 365 Sales Context

2 classes · 17 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Microsoft Dynamics 365 Sales API Rules

61 rules · 57 errors 3 warnings 1 info

SPECTRAL

OpenAPI Overlays 20

Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.

Microsoft Dynamics 365 Sales Accounts Api Overlay

3 actions · update · microsoft-dynamics-365-sales-accounts-api-openapi.yml

DERIVED

Microsoft Dynamics 365 Sales Accounts Api Phrasing Overlay

6 actions · phrasing · microsoft-dynamics-365-sales-accounts-api-openapi.yml

GENERATED

Microsoft Dynamics 365 Sales Batch Api Overlay

3 actions · update · microsoft-dynamics-365-sales-batch-api-openapi.yml

DERIVED

Microsoft Dynamics 365 Sales Batch Api Phrasing Overlay

2 actions · phrasing · microsoft-dynamics-365-sales-batch-api-openapi.yml

GENERATED

Microsoft Dynamics 365 Sales Contacts Api Overlay

3 actions · update · microsoft-dynamics-365-sales-contacts-api-openapi.yml

DERIVED

Microsoft Dynamics 365 Sales Contacts Api Phrasing Overlay

6 actions · phrasing · microsoft-dynamics-365-sales-contacts-api-openapi.yml

GENERATED

Microsoft Dynamics 365 Sales Invoices Api Overlay

3 actions · update · microsoft-dynamics-365-sales-invoices-api-openapi.yml

DERIVED

Microsoft Dynamics 365 Sales Invoices Api Phrasing Overlay

3 actions · phrasing · microsoft-dynamics-365-sales-invoices-api-openapi.yml

GENERATED

Microsoft Dynamics 365 Sales Leads Api Overlay

3 actions · update · microsoft-dynamics-365-sales-leads-api-openapi.yml

DERIVED

Microsoft Dynamics 365 Sales Leads Api Phrasing Overlay

6 actions · phrasing · microsoft-dynamics-365-sales-leads-api-openapi.yml

GENERATED

Microsoft Dynamics 365 Sales Opportunities Api Overlay

3 actions · update · microsoft-dynamics-365-sales-opportunities-api-openapi.yml

DERIVED

Microsoft Dynamics 365 Sales Opportunities Api Phrasing Overlay

6 actions · phrasing · microsoft-dynamics-365-sales-opportunities-api-openapi.yml

GENERATED

Microsoft Dynamics 365 Sales Products Api Overlay

3 actions · update · microsoft-dynamics-365-sales-products-api-openapi.yml

DERIVED

Microsoft Dynamics 365 Sales Products Api Phrasing Overlay

3 actions · phrasing · microsoft-dynamics-365-sales-products-api-openapi.yml

GENERATED

Microsoft Dynamics 365 Sales Quotes Api Overlay

3 actions · update · microsoft-dynamics-365-sales-quotes-api-openapi.yml

DERIVED

Microsoft Dynamics 365 Sales Quotes Api Phrasing Overlay

3 actions · phrasing · microsoft-dynamics-365-sales-quotes-api-openapi.yml

GENERATED

Microsoft Dynamics 365 Sales Sales Orders Api Phrasing Overlay

3 actions · phrasing · microsoft-dynamics-365-sales-sales-orders-api-openapi.yml

GENERATED

Microsoft Dynamics 365 Sales Salesorders Api Overlay

3 actions · update · microsoft-dynamics-365-sales-salesorders-api-openapi.yml

DERIVED

Microsoft Dynamics 365 Sales Tasks Api Overlay

3 actions · update · microsoft-dynamics-365-sales-tasks-api-openapi.yml

DERIVED

Microsoft Dynamics 365 Sales Tasks Api Phrasing Overlay

3 actions · phrasing · microsoft-dynamics-365-sales-tasks-api-openapi.yml

GENERATED

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JSON Schema 2

Standalone JSON Schema definitions for this provider's data models.

AccountCollection

3 properties

JSON SCHEMA

Account

17 properties

JSON SCHEMA

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Microsoft Dynamics 365 Sales Authentication

oauth2 · 1 scheme

SECURITY

Microsoft Dynamics 365 Sales Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Microsoft Dynamics 365 Sales Vulnerability Disclosure

security.txt · contact published

SECURITY

Microsoft Dynamics 365 Sales Trust Center

GDPR

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Microsoft Dynamics 365 Sales Scopes

2 scopes · authorizationCode/clientCredentials

2 scopes

SCOPES

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Microsoft Dynamics 365 Sales Agentic Access

31 operations · 18 acting

AGENTIC

Resources

Get Started 4

Portal, sign-up, and the first successful call

SignUp

DeveloperPortal

GettingStarted

Sandbox

Documentation 3

Reference material describing how the API behaves

Documentation

Documentation

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

MCPServer

AgentSkill

LLMsTxt

WellKnown

Design & Contract 10

Pagination, idempotency, versioning, errors, and events

Spectral

JSONLD

Vocabulary

Idempotency

Conformance

Conventions

ErrorCatalog

DataModel

Lifecycle

Webhooks

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Build 6

SDKs, sample code, and the tooling you integrate with

IntegrationEdges

IntegrationEdges

GitHubOrganization

Packages

SDKs

CLI

ToolCrosswalk

Access & Security 8

Authentication, authorization, and security posture

TrustCenter

TrustCenter

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

Authentication

OAuthScopes

SecurityTxt

Security

Compliance

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Operate 8

Status, limits, changes, and where to get help

Support

Community

Roadmap

SLA

StatusPage

Deprecation

ChangeLog

RateLimits

Scroll for all 8

Commercial 5

Pricing, plans, and the legal terms of use

FinOps

Pricing

TermsOfService

PrivacyPolicy

Plans

Company 3

The organization behind the API

LinkedIn

Website

Website

Blog

Blog

Other 5

Properties that don't map to a standard resource type

Hosts

Vendors

Leadership

CapabilityMap

Overlay

Source (apis.yml)

aid: microsoft-dynamics-365-sales
name: Microsoft Dynamics 365 Sales
description: Microsoft Dynamics 365 Sales is Microsoft's enterprise CRM application for managing leads, opportunities, accounts,
  contacts, sales pipelines, forecasts, and customer relationships, built on the Microsoft Dataverse platform and integrated
  with Microsoft 365, Teams, Copilot, and Power Platform. Developers programmatically interact with Dynamics 365 Sales data
  through the Dataverse Web API, an OData v4.0 RESTful interface that exposes every table, action, and function in a Sales
  environment. The Dataverse Web API uses OAuth 2.0 (Microsoft Entra ID) Bearer token authentication and is reached at a per-environment
  endpoint such as https://{org}.api.crm.dynamics.com/api/data/v9.2/.
type: Index
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: true
  try_now: true
  public: false
  gated: none
  gated_source:
  - onboarding
  label: Freemium (free trial) · Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  - scopes
  - rate-limits
  - security
  - sandbox
  generated: '2026-11-06'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/microsoft-dynamics-365-sales.png
tags:
- CRM
- Sales
- Dynamics 365
- Microsoft
- Dataverse
- OData
- Sales Automation
tags_raw:
- CRM
- Sales
- Customer Relationship Management
- Dynamics 365
- Microsoft
- Dataverse
- OData
- Sales Automation
url: https://www.microsoft.com/en-us/dynamics-365/products/sales
created: '2026-05-11'
modified: '2026-08-13'
specificationVersion: '0.23'
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
common:
- type: FinOps
  url: finops/microsoft-dynamics-365-sales-finops.yml
- type: Spectral
  url: rules/microsoft-dynamics-365-sales-rules.yml
- type: JSONLD
  url: json-ld/microsoft-dynamics-365-sales-context.jsonld
- type: Vocabulary
  url: vocabulary/microsoft-dynamics-365-sales-vocabulary.yml
- type: Idempotency
  url: conventions/microsoft-dynamics-365-sales-conventions.yml
- type: Hosts
  url: hosts/microsoft-dynamics-365-sales-hosts.yml
- type: IntegrationEdges
  url: integrations/microsoft-dynamics-365-sales-integration-edges.yml
- type: Vendors
  url: vendors/microsoft-dynamics-365-sales-vendors.yml
- type: Leadership
  url: https://news.microsoft.com/leadership
- type: CapabilityMap
  url: capabilities/microsoft-dynamics-365-sales-capability-edges.yml
  name: Microsoft Dynamics 365 Sales Business Capability Map
- type: Overlay
  url: overlays/microsoft-dynamics-365-sales-salesorders-api-overlay.yaml
- type: AgenticAccess
  url: agentic-access/microsoft-dynamics-365-sales-agentic-access.yml
- type: TrustCenter
  url: security/microsoft-dynamics-365-sales-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/microsoft-dynamics-365-sales-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/microsoft-dynamics-365-sales-domain-security.yml
- type: Authentication
  url: authentication/microsoft-dynamics-365-sales-authentication.yml
- type: OAuthScopes
  url: scopes/microsoft-dynamics-365-sales-scopes.yml
- type: GitHubOrganization
  url: https://github.com/MicrosoftDocs
- type: LinkedIn
  url: https://www.linkedin.com/showcase/microsoft-dynamics-365-sales
- type: Website
  url: https://www.microsoft.com/en-us/dynamics-365/products/sales
- type: Documentation
  url: https://learn.microsoft.com/en-us/dynamics365/sales/
- type: Documentation
  url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
- type: Pricing
  url: https://www.microsoft.com/en-us/dynamics-365/products/sales/pricing
- type: SignUp
  url: https://dynamics.microsoft.com/en-us/sales/overview/
- url: https://www.microsoft.com/en-us/dynamics-365/blog/feed/
  type: Blog
- type: DeveloperPortal
  url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/overview
- type: APIReference
  url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/about
- type: GettingStarted
  url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/perform-operations-web-api
- type: Support
  url: https://www.microsoft.com/en-us/dynamics-365/support
- type: Community
  url: https://community.dynamics.com/forums/thread/?groupid=d365sales
- type: Roadmap
  url: https://learn.microsoft.com/en-us/dynamics365/release-plans/
- type: TermsOfService
  url: https://www.microsoft.com/en-us/servicesagreement/
- type: PrivacyPolicy
  url: https://privacy.microsoft.com/en-us/privacystatement
- type: SLA
  url: https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services
- type: Packages
  url: packages/microsoft-dynamics-365-sales-packages.yml
- type: SDKs
  url: packages/microsoft-dynamics-365-sales-packages.yml
- type: CLI
  url: cli/microsoft-dynamics-365-sales-cli.yml
- type: MCPServer
  url: mcp/microsoft-dynamics-365-sales-mcp.yml
- type: ToolCrosswalk
  url: mcp/microsoft-dynamics-365-sales-tool-crosswalk.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/microsoft-dynamics-365-sales-llms.txt
- type: WellKnown
  url: well-known/microsoft-dynamics-365-sales-well-known.yml
- type: SecurityTxt
  url: well-known/microsoft-dynamics-365-sales-security.txt
- type: Security
  url: https://www.microsoft.com/en-us/msrc/cvd
- type: Compliance
  url: https://www.microsoft.com/en-us/trust-center/compliance/compliance-overview
- type: Conformance
  url: conformance/microsoft-dynamics-365-sales-conformance.yml
- type: Conventions
  url: conventions/microsoft-dynamics-365-sales-conventions.yml
- type: ErrorCatalog
  url: errors/microsoft-dynamics-365-sales-problem-types.yml
- type: DataModel
  url: data-model/microsoft-dynamics-365-sales-data-model.yml
- type: Lifecycle
  url: lifecycle/microsoft-dynamics-365-sales-lifecycle.yml
- type: StatusPage
  url: https://status.cloud.microsoft/
- type: Deprecation
  url: https://learn.microsoft.com/en-us/power-platform/important-changes-coming
- type: ChangeLog
  url: changelog/microsoft-dynamics-365-sales-changelog.yml
- type: Sandbox
  url: sandbox/microsoft-dynamics-365-sales-sandbox.yml
- type: Webhooks
  url: asyncapi/microsoft-dynamics-365-sales-webhooks.yml
- type: Plans
  url: plans/microsoft-dynamics-365-sales-plans-pricing.yml
- type: RateLimits
  url: rate-limits/microsoft-dynamics-365-sales-rate-limits.yml
apis:
- aid: microsoft-dynamics-365-sales:dataverse-web-api
  name: Microsoft Dataverse Web API (Dynamics 365 Sales)
  description: OData v4.0 RESTful Web API for Microsoft Dataverse used to create, read, update, and delete Dynamics 365 Sales
    records (leads, opportunities, accounts, contacts, quotes, orders, invoices, products) and to invoke bound and unbound
    actions and functions. Authentication uses OAuth 2.0 Bearer tokens issued by Microsoft Entra ID; the endpoint is per-environment,
    e.g. https://{org}.api.crm.dynamics.com/api/data/v9.2/.
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - CRM
  - Sales
  - Dataverse
  - OData
  - Web API
  - Dynamics 365
  properties:
  - type: Documentation
    url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/about
  - type: Overview
    url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  - type: Service Documents
    url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/web-api-service-documents
  - type: GettingStarted
    url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/perform-operations-web-api
  - type: Authentication
    url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/authentication
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-accounts-api
  name: Microsoft Dynamics 365 Sales Accounts API
  description: Account (customer organization) records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Account
  tags_raw:
  - Accounts
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-accounts-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-accounts-api-overlay.yaml
  - type: JSONSchema
    url: json-schema/microsoft-dynamics-365-sales-account-schema.json
  - type: JSONSchema
    url: json-schema/microsoft-dynamics-365-sales-account-collection-schema.json
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-batch-api
  name: Microsoft Dynamics 365 Sales $batch API
  description: The $batch API from Microsoft Dynamics 365 Sales — 1 operation(s) for $batch.
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Batch
  tags_raw:
  - $batch
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-batch-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-batch-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-contacts-api
  name: Microsoft Dynamics 365 Sales Contacts API
  description: Contact (person) records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-contacts-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-contacts-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-invoices-api
  name: Microsoft Dynamics 365 Sales Invoices API
  description: Invoice records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Invoices
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-invoices-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-invoices-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-leads-api
  name: Microsoft Dynamics 365 Sales Leads API
  description: Sales lead records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Leads
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-leads-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-leads-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-opportunities-api
  name: Microsoft Dynamics 365 Sales Opportunities API
  description: Sales opportunity records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Opportunities
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-opportunities-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-opportunities-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-products-api
  name: Microsoft Dynamics 365 Sales Products API
  description: Product records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Product
  tags_raw:
  - Products
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-products-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-products-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-quotes-api
  name: Microsoft Dynamics 365 Sales Quotes API
  description: Sales quote records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Quotes
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-quotes-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-quotes-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-tasks-api
  name: Microsoft Dynamics 365 Sales Tasks API
  description: Activity tasks
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Task
  tags_raw:
  - Tasks
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-tasks-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-tasks-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:dynamics-365-sales-mcp-server
  name: Dynamics 365 Sales MCP Server
  description: Microsoft's hosted Model Context Protocol server for Dynamics 365 Sales. Exposes 20 sales tools to any MCP-capable
    agent — lead and account research, competitor research, engagement summaries, lead qualification assessment, outreach
    email drafting, MEDDPICC opportunity health, opportunity signals, stakeholders, risks and pain points, record catch-ups,
    and SharePoint document search and Q&A. The endpoint is per-environment and authenticates with Microsoft Entra ID. It
    carries no CRUD tools — creating and updating Sales records goes through the Dataverse MCP server at https://{org}.api.crm.dynamics.com/api/mcp
    or the Dataverse Web API.
  humanURL: https://learn.microsoft.com/en-us/dynamics365/sales/connect-agents-to-model-context-protocol
  baseURL: https://agent365.svc.cloud.microsoft/mcp/environments/{EnvironmentID}/servers/msdyn_SalesMCPServer
  tags:
  - MCP
  - Agents
  - Sales
  - Copilot
  - Dynamics 365
  properties:
  - type: MCPServer
    url: mcp/microsoft-dynamics-365-sales-mcp.yml
  - type: ToolCrosswalk
    url: mcp/microsoft-dynamics-365-sales-tool-crosswalk.yml
  - type: Documentation
    url: https://learn.microsoft.com/en-us/dynamics365/sales/model-context-protocol-sales-overview
  - type: Authentication
    url: authentication/microsoft-dynamics-365-sales-authentication.yml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-sales-orders-api
  name: Microsoft Dynamics 365 Sales Sales Orders API
  description: Sales order records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Sales Orders
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-sales-orders-api-openapi.yml
x-enrichment:
  date: '2026-11-05'
  status: enriched
  artifacts_added: 3
  pass: local-v6
x-parent: microsoft-dynamics-365
x-relationship: product

Microsoft Dynamics 365 Sales API — frequently asked questions

Does Microsoft Dynamics 365 Sales have an API?

Yes. APIs.io lists 12 APIs from Microsoft Dynamics 365 Sales, including Microsoft Dataverse Web API (Dynamics 365 Sales), Microsoft Dynamics 365 Sales Accounts API and Microsoft Dynamics 365 Sales $batch API, and 9 more.

Is there an OpenAPI specification for the Microsoft Dynamics 365 Sales API?

Yes. APIs.io indexes 10 OpenAPI specifications for Microsoft Dynamics 365 Sales, each linked for download from this page.

How do I authenticate with the Microsoft Dynamics 365 Sales API?

Microsoft Dynamics 365 Sales documents its authentication (oauth2 · 1 scheme). The details are profiled on APIs.io as Microsoft Dynamics 365 Sales Authentication.

How much does the Microsoft Dynamics 365 Sales API cost?

Microsoft Dynamics 365 Sales publishes its prices; its Dynamics 365 Sales Professional plan is $65.00 user/month, paid yearly as of 2026-10-28. APIs.io lists 5 pricing plans for Microsoft Dynamics 365 Sales, with each plan's price, limits and inclusions under Pricing on this page.

Does Microsoft Dynamics 365 Sales have an MCP server?

Yes. APIs.io lists 1 MCP server for Microsoft Dynamics 365 Sales: Remote MCP server at agent365.svc.cloud.microsoft requiring OAuth; 20 tools listed.

Is the Microsoft Dynamics 365 Sales API ready for AI agents?

Microsoft Dynamics 365 Sales has a Kin Score of 77.5 out of 100 (exemplar) and an Agent Readiness score of 43.6 (agent-ready), scored by API Evangelist on 2026-11-06.

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