Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales is Microsoft's enterprise CRM application for managing leads, opportunities, accounts, contacts, sales pipelines, forecasts, and customer relationships, built on the Microsoft Dataverse platform and integrated with Microsoft 365, Teams, Copilot, and Power Platform. Developers programmatically interact with Dynamics 365 Sales data through the Dataverse Web API, an OData v4.0 RESTful interface that exposes every table, action, and function in a Sales environment. The Dataverse Web API uses OAuth 2.0 (Microsoft Entra ID) Bearer token authentication and is reached at a per-environment endpoint such as https://{org}.api.crm.dynamics.com/api/data/v9.2/.

Microsoft Dynamics 365 Sales publishes 10 APIs on the APIs.io network, including Accounts API, $batch API, Contacts API, and 7 more. Tagged areas include CRM, Sales, Dynamics 365, Microsoft, and Dataverse.

The Microsoft Dynamics 365 Sales catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Microsoft Dynamics 365 Sales’ developer surface includes authentication, documentation, pricing, signup flow, engineering blog, API reference, getting-started guide, and 39 more developer resources.

🌐 Visit website 📡 Source on GitHub

71.1/100 exemplar ▬ flat Agent 45/100 agent ready Full breakdown ↓
scored 2026-08-21 · rubric v0.12.0

AccessSelf serve

12 APIs 1 MCP Servers

CRM Sales Dynamics 365 Microsoft Dataverse OData Sales Automation

Kin Score

Kin Score How this is scored →
scored 2026-08-21 · rubric v0.12.0

Composite quality — 71.1/100 · exemplar

Contract Quality 15.7 / 25

Developer Ergonomics 16.1 / 20

Access Clarity 15.8 / 20

Operational Transparency 10.6 / 13

Contract Governance 3.6 / 12

Discoverability 9.3 / 10

Agent readiness — 45/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 3 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/microsoft-dynamics-365-sales: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 12

Individual APIs this provider publishes, each with its own machine-readable definition.

Open Collections 12

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Rate Limits 1

Documented rate limits and quota policies.

Scopes 1

OAuth scopes governing access to this provider's APIs.

Microsoft Dynamics 365 Sales Scopes

2 scopes · authorizationCode/clientCredentials

2 scopes

SCOPES

Get Started 4

Portal, sign-up, and the first successful call

SignUp

DeveloperPortal

GettingStarted

Sandbox

Documentation 3

Reference material describing how the API behaves

Documentation

Documentation

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

MCPServer

AgentSkill

LLMsTxt

WellKnown

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Conformance

Conventions

ErrorCatalog

DataModel

Lifecycle

Webhooks

Build 5

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

Packages

SDKs

CLI

ToolCrosswalk

Access & Security 8

Authentication, authorization, and security posture

TrustCenter

TrustCenter

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

Authentication

OAuthScopes

SecurityTxt

Security

Compliance

Scroll for all 8

Operate 8

Status, limits, changes, and where to get help

Support

Community

Roadmap

SLA

StatusPage

Deprecation

ChangeLog

RateLimits

Scroll for all 8

Commercial 4

Pricing, plans, and the legal terms of use

Pricing

TermsOfService

PrivacyPolicy

Plans

Company 3

The organization behind the API

LinkedIn

Website

Website

Blog

Blog

Source (apis.yml)

aid: microsoft-dynamics-365-sales
name: Microsoft Dynamics 365 Sales
description: Microsoft Dynamics 365 Sales is Microsoft's enterprise CRM application for managing leads, opportunities, accounts,
  contacts, sales pipelines, forecasts, and customer relationships, built on the Microsoft Dataverse platform and integrated
  with Microsoft 365, Teams, Copilot, and Power Platform. Developers programmatically interact with Dynamics 365 Sales data
  through the Dataverse Web API, an OData v4.0 RESTful interface that exposes every table, action, and function in a Sales
  environment. The Dataverse Web API uses OAuth 2.0 (Microsoft Entra ID) Bearer token authentication and is reached at a per-environment
  endpoint such as https://{org}.api.crm.dynamics.com/api/data/v9.2/.
type: Index
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/microsoft-dynamics-365-sales.png
tags:
- CRM
- Sales
- Dynamics 365
- Microsoft
- Dataverse
- OData
- Sales Automation
tags_raw:
- CRM
- Sales
- Customer Relationship Management
- Dynamics 365
- Microsoft
- Dataverse
- OData
- Sales Automation
url: https://raw.githubusercontent.com/api-evangelist/microsoft-dynamics-365-sales/refs/heads/main/apis.yml
created: '2026-05-11'
modified: '2026-08-13'
specificationVersion: '0.23'
apis:
- aid: microsoft-dynamics-365-sales:dataverse-web-api
  name: Microsoft Dataverse Web API (Dynamics 365 Sales)
  description: OData v4.0 RESTful Web API for Microsoft Dataverse used to create, read, update, and delete Dynamics 365 Sales
    records (leads, opportunities, accounts, contacts, quotes, orders, invoices, products) and to invoke bound and unbound
    actions and functions. Authentication uses OAuth 2.0 Bearer tokens issued by Microsoft Entra ID; the endpoint is per-environment,
    e.g. https://{org}.api.crm.dynamics.com/api/data/v9.2/.
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - CRM
  - Sales
  - Dataverse
  - OData
  - Web API
  - Dynamics 365
  properties:
  - type: Documentation
    url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/about
  - type: Overview
    url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  - type: Service Documents
    url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/web-api-service-documents
  - type: GettingStarted
    url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/perform-operations-web-api
  - type: Authentication
    url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/authentication
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-accounts-api
  name: Microsoft Dynamics 365 Sales Accounts API
  description: Account (customer organization) records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Account
  tags_raw:
  - Accounts
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-accounts-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-accounts-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-batch-api
  name: Microsoft Dynamics 365 Sales $batch API
  description: The $batch API from Microsoft Dynamics 365 Sales — 1 operation(s) for $batch.
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Batch
  tags_raw:
  - $batch
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-batch-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-batch-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-contacts-api
  name: Microsoft Dynamics 365 Sales Contacts API
  description: Contact (person) records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-contacts-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-contacts-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-invoices-api
  name: Microsoft Dynamics 365 Sales Invoices API
  description: Invoice records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Invoices
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-invoices-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-invoices-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-leads-api
  name: Microsoft Dynamics 365 Sales Leads API
  description: Sales lead records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Leads
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-leads-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-leads-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-opportunities-api
  name: Microsoft Dynamics 365 Sales Opportunities API
  description: Sales opportunity records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Opportunities
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-opportunities-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-opportunities-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-products-api
  name: Microsoft Dynamics 365 Sales Products API
  description: Product records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Product
  tags_raw:
  - Products
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-products-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-products-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-quotes-api
  name: Microsoft Dynamics 365 Sales Quotes API
  description: Sales quote records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Quotes
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-quotes-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-quotes-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-salesorders-api
  name: Microsoft Dynamics 365 Sales SalesOrders API
  description: Sales order records
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Sales Orders
  tags_raw:
  - SalesOrders
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-salesorders-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-salesorders-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:microsoft-dynamics-365-sales-tasks-api
  name: Microsoft Dynamics 365 Sales Tasks API
  description: Activity tasks
  humanURL: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
  baseURL: https://{org}.api.crm.dynamics.com/api/data/v9.2
  tags:
  - Task
  tags_raw:
  - Tasks
  properties:
  - type: OpenAPI
    url: openapi/microsoft-dynamics-365-sales-tasks-api-openapi.yml
  - type: Overlay
    url: overlays/microsoft-dynamics-365-sales-tasks-api-overlay.yaml
- aid: microsoft-dynamics-365-sales:dynamics-365-sales-mcp-server
  name: Dynamics 365 Sales MCP Server
  description: Microsoft's hosted Model Context Protocol server for Dynamics 365 Sales. Exposes 20 sales tools to any MCP-capable
    agent — lead and account research, competitor research, engagement summaries, lead qualification assessment, outreach
    email drafting, MEDDPICC opportunity health, opportunity signals, stakeholders, risks and pain points, record catch-ups,
    and SharePoint document search and Q&A. The endpoint is per-environment and authenticates with Microsoft Entra ID. It
    carries no CRUD tools — creating and updating Sales records goes through the Dataverse MCP server at https://{org}.api.crm.dynamics.com/api/mcp
    or the Dataverse Web API.
  humanURL: https://learn.microsoft.com/en-us/dynamics365/sales/connect-agents-to-model-context-protocol
  baseURL: https://agent365.svc.cloud.microsoft/mcp/environments/{EnvironmentID}/servers/msdyn_SalesMCPServer
  tags:
  - MCP
  - Agents
  - Sales
  - Copilot
  - Dynamics 365
  properties:
  - type: MCPServer
    url: mcp/microsoft-dynamics-365-sales-mcp.yml
  - type: ToolCrosswalk
    url: mcp/microsoft-dynamics-365-sales-tool-crosswalk.yml
  - type: Documentation
    url: https://learn.microsoft.com/en-us/dynamics365/sales/model-context-protocol-sales-overview
  - type: Authentication
    url: authentication/microsoft-dynamics-365-sales-authentication.yml
common:
- type: AgenticAccess
  url: agentic-access/microsoft-dynamics-365-sales-agentic-access.yml
- type: TrustCenter
  url: security/microsoft-dynamics-365-sales-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/microsoft-dynamics-365-sales-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/microsoft-dynamics-365-sales-domain-security.yml
- type: Authentication
  url: authentication/microsoft-dynamics-365-sales-authentication.yml
- type: OAuthScopes
  url: scopes/microsoft-dynamics-365-sales-scopes.yml
- type: GitHubOrganization
  url: https://github.com/MicrosoftDocs
- type: LinkedIn
  url: https://www.linkedin.com/showcase/microsoft-dynamics-365-sales
- type: Website
  url: https://www.microsoft.com/en-us/dynamics-365/products/sales
- type: Documentation
  url: https://learn.microsoft.com/en-us/dynamics365/sales/
- type: Documentation
  url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/overview
- type: Pricing
  url: https://www.microsoft.com/en-us/dynamics-365/products/sales/pricing
- type: SignUp
  url: https://dynamics.microsoft.com/en-us/sales/overview/
- url: https://www.microsoft.com/en-us/dynamics-365/blog/feed/
  type: Blog
- type: DeveloperPortal
  url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/overview
- type: APIReference
  url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/about
- type: GettingStarted
  url: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/perform-operations-web-api
- type: Support
  url: https://www.microsoft.com/en-us/dynamics-365/support
- type: Community
  url: https://community.dynamics.com/forums/thread/?groupid=d365sales
- type: Roadmap
  url: https://learn.microsoft.com/en-us/dynamics365/release-plans/
- type: TermsOfService
  url: https://www.microsoft.com/en-us/servicesagreement/
- type: PrivacyPolicy
  url: https://privacy.microsoft.com/en-us/privacystatement
- type: SLA
  url: https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services
- type: Packages
  url: packages/microsoft-dynamics-365-sales-packages.yml
- type: SDKs
  url: packages/microsoft-dynamics-365-sales-packages.yml
- type: CLI
  url: cli/microsoft-dynamics-365-sales-cli.yml
- type: MCPServer
  url: mcp/microsoft-dynamics-365-sales-mcp.yml
- type: ToolCrosswalk
  url: mcp/microsoft-dynamics-365-sales-tool-crosswalk.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/microsoft-dynamics-365-sales-llms.txt
- type: WellKnown
  url: well-known/microsoft-dynamics-365-sales-well-known.yml
- type: SecurityTxt
  url: well-known/microsoft-dynamics-365-sales-security.txt
- type: Security
  url: https://www.microsoft.com/en-us/msrc/cvd
- type: Compliance
  url: https://www.microsoft.com/en-us/trust-center/compliance/compliance-overview
- type: Conformance
  url: conformance/microsoft-dynamics-365-sales-conformance.yml
- type: Conventions
  url: conventions/microsoft-dynamics-365-sales-conventions.yml
- type: ErrorCatalog
  url: errors/microsoft-dynamics-365-sales-problem-types.yml
- type: DataModel
  url: data-model/microsoft-dynamics-365-sales-data-model.yml
- type: Lifecycle
  url: lifecycle/microsoft-dynamics-365-sales-lifecycle.yml
- type: StatusPage
  url: https://status.cloud.microsoft/
- type: Deprecation
  url: https://learn.microsoft.com/en-us/power-platform/important-changes-coming
- type: ChangeLog
  url: changelog/microsoft-dynamics-365-sales-changelog.yml
- type: Sandbox
  url: sandbox/microsoft-dynamics-365-sales-sandbox.yml
- type: Webhooks
  url: asyncapi/microsoft-dynamics-365-sales-webhooks.yml
- type: Plans
  url: plans/microsoft-dynamics-365-sales-plans-pricing.yml
- type: RateLimits
  url: rate-limits/microsoft-dynamics-365-sales-rate-limits.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
x-enrichment:
  date: '2026-08-13'
  status: enriched
  artifacts_added: 33
  pass: local-v1

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