Customer Database

Customer Database is the topic dedicated to APIs, schemas, vocabularies, and reference designs for the systems of record that store customer identity, profile, contact, preference, consent, and account data. A customer database underpins CRM, marketing automation, customer data platforms (CDPs), customer service, billing, and analytics use cases, and is increasingly expected to support API-first access, schema-on-write data quality, real-time eventing, GDPR/CCPA consent and erasure workflows, and identity resolution across web, mobile, and offline channels. This repository tracks the vendors, standards, and patterns that make customer data accessible, governed, and portable.

Customer Database is profiled on the APIs.io network. Tagged areas include Account, Consent, Contacts, CRM, and Customer Data.

🌐 Visit website 📡 Source on GitHub

6.8/100 minimal ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5

0 APIs

AccountConsentContactsCRMCustomer DataCustomer Data PlatformCustomersDatabaseGDPRIdentityProfilesSchema

Kin Score

Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5

Composite quality — 6.8/100 · minimal

Contract Quality 0.0 / 25

Developer Ergonomics 0.0 / 20

Commercial Clarity 0.0 / 20

Operational Transparency 0.0 / 13

Governance 0.0 / 12

Discoverability 6.8 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 15

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/customer-database: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Resources

Documentation 1

Reference material describing how the API behaves

Schema.org Person

Schema.org Person

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LlmsText

LlmsText

Other 7

Properties that don't map to a standard resource type

Salesforce

HubSpot

Segment

Customer.io

Zendesk

vCard 4.0 (RFC 6350)

vCard 4.0 (RFC 6350)

SCIM 2.0

SCIM 2.0

Scroll for all 7

Source (apis.yml)

aid: customer-database
name: Customer Database
description: Customer Database is the topic dedicated to APIs, schemas, vocabularies, and reference designs for the systems
  of record that store customer identity, profile, contact, preference, consent, and account data. A customer database underpins
  CRM, marketing automation, customer data platforms (CDPs), customer service, billing, and analytics use cases, and is increasingly
  expected to support API-first access, schema-on-write data quality, real-time eventing, GDPR/CCPA consent and erasure workflows,
  and identity resolution across web, mobile, and offline channels. This repository tracks the vendors, standards, and patterns
  that make customer data accessible, governed, and portable.
url: https://raw.githubusercontent.com/api-evangelist/customer-database/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/customer-database.png
tags:
- Account
- Consent
- Contacts
- CRM
- Customer Data
- Customer Data Platform
- Customers
- Database
- GDPR
- Identity
- Profiles
- Schema
created: '2024-01-15'
modified: '2026-04-28'
specificationVersion: '0.20'
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
common:
- type: Salesforce
  url: https://www.salesforce.com
- type: HubSpot
  url: https://www.hubspot.com
- type: Segment
  url: https://segment.com
- type: Customer.io
  url: https://customer.io
- type: Zendesk
  url: https://www.zendesk.com
- type: Schema.org Person
  url: https://schema.org/Person
- type: vCard 4.0 (RFC 6350)
  url: https://datatracker.ietf.org/doc/html/rfc6350
- type: SCIM 2.0
  url: https://datatracker.ietf.org/doc/html/rfc7643
- type: LlmsText
  url: https://customer.io/llms.txt