Support is one of the API Evangelist areas on the APIs.io network — a focused corner of the API landscape. The full area lives at support.apievangelist.com.
12 providers on the network work in this area, including Zendesk, Plain, Salesforce Service Cloud, Inkeep, Salesforce Knowledge Management, Papercups, and 6 more — each links out to that provider’s APIs, schemas, and governance artifacts.
Related areas: Portal and Documentation. Browse every area at areas.apis.io.
About this area
An index and topic collection covering customer support, help desk, ticketing, knowledge base, and live chat APIs. Customer support platforms power the interfaces and back-office…
Related providers (12)
Network providers tagged for this area.
| Provider | Description | APIs | Rating |
|---|---|---|---|
| Zendesk | Zendesk provides customer service and engagement software that helps businesses manage support tickets, automate workflows, and offer multi-channel supportincluding email, chat,... | 150 | strong |
| Plain | Plain is a customer support platform for B2B and technical SaaS companies, built entirely on its own public GraphQL API so there is full parity between what the product UI and t... | 1 | developing |
| Salesforce Service Cloud | Salesforce Service Cloud is a customer service and support platform that helps businesses deliver smarter, faster, and more personalized customer service across all channels. | 18 | developing |
| Inkeep | Inkeep is an AI support and agent platform for documentation and products. Its developer platform exposes an OpenAI-compatible RAG / chat completions API over your own content, ... | 3 | developing |
| Salesforce Knowledge Management | API for managing knowledge articles, categories, and data in Salesforce Knowledge. Enables creating, reading, updating, publishing, and archiving knowledge articles for customer... | 5 | developing |
| Papercups | Papercups is an open-source customer-messaging and live-chat platform built on Elixir/Phoenix, positioned as a self-hosted alternative to Intercom. It exposes a REST API for con... | 7 | thin |
| Mendable | Mendable is an AI answers and enterprise search platform that lets teams ingest their documentation, websites, and knowledge sources and serve grounded, cited AI chat answers ov... | 4 | thin |
| Cisco Support APIs | The Cisco Support APIs are the machine-readable side of Cisco's TAC and lifecycle operations: EoX for end-of-life milestones, Serial Number to Information for entitlement and co... | 8 | thin |
| Salesforce Service Cloud APIs | A collection of APIs for Salesforce Service Cloud, enabling customer service and support operations. | 8 | thin |
| Fixify | Fixify is an AI-native IT help desk automation platform that resolves tier-1 IT support requests and workflows on behalf of internal IT teams and MSPs. It builds AI-generated pl... | 0 | emerging |
| UJET | UJET is an AI-powered cloud contact center (CCaaS) platform that unifies voice, chat, SMS, email, WhatsApp, and in-app mobile support into a single agentic customer-experience s... | 0 | emerging |
| Customer Portals | Customer Portals is the topic dedicated to the architecture, APIs, schemas, and reference designs behind self-service customer portals. A customer portal is a secure web or mobi... | 0 | minimal |
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