Sinch WhatsApp Flows API

The WhatsApp flows endpoint lets you retrieve and manage WhatsApp Flows associated with the project.

Operations 2

GET /v1/projects/{projectId}/whatsapp/flows Get flows in the WhatsApp business account (WABA) associated to the project #
GET /v1/projects/{projectId}/whatsapp/flows/{flowId}/screens Get screens of a flow #

Documentation

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Documentation
https://developers.sinch.com/docs/conversation
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APIReference
https://developers.sinch.com/docs/conversation/api-reference/template
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Documentation
https://developers.sinch.com/docs/est
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APIReference
https://developers.sinch.com/docs/est/api-reference/est
📖
Documentation
https://developers.sinch.com/docs/fax
📖
APIReference
https://developers.sinch.com/docs/fax/api-reference/fax
📖
Documentation
https://developers.sinch.com/docs/number-lookup-api-v2
📖
APIReference
https://developers.sinch.com/docs/number-lookup-api-v2/api-reference/number-lookup-v2
📖
Documentation
https://developers.sinch.com/docs/numbers
📖
APIReference
https://developers.sinch.com/docs/numbers/api-reference/imported-hosting
📖
APIReference
https://developers.sinch.com/docs/numbers/api-reference/numbers
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APIReference
https://developers.sinch.com/docs/numbers/api-reference/porting
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Documentation
https://developers.sinch.com/docs/provisioning-api
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APIReference
https://developers.sinch.com/docs/provisioning-api/api-reference/provisioning-api-1
📖
Documentation
https://developers.sinch.com/docs/verification
📖
APIReference
https://developers.sinch.com/docs/verification/api-reference/verification
📖
Documentation
https://developers.sinch.com/docs/voice-2.0
📖
APIReference
https://developers.sinch.com/docs/voice-2.0/api-reference/voice
📖
Documentation
https://developers.sinch.com/docs/10dlc-registration
📖
APIReference
https://developers.sinch.com/docs/10dlc-registration/api-reference/10dlc-registration
📖
Documentation
https://developers.sinch.com/docs/accesskeys
📖
APIReference
https://developers.sinch.com/docs/accesskeys/api-reference/oldaccesskeys
📖
APIReference
https://developers.sinch.com/docs/accesskeys/api-reference/accesskeys
📖
Documentation
https://developers.sinch.com/docs/campaigns
📖
APIReference
https://developers.sinch.com/docs/campaigns/api-reference/campaigns
📖
Documentation
https://developers.sinch.com/docs/chatlayer-analytics
📖
APIReference
https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics
📖
Documentation
https://developers.sinch.com/docs/compliance-center
📖
APIReference
https://developers.sinch.com/docs/compliance-center/api-reference/compliance-brands
📖
Documentation
https://developers.sinch.com/docs/subprojects
📖
APIReference
https://developers.sinch.com/docs/subprojects/api-reference/subprojects

Specifications

Schemas & Data

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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-v2-template-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-v2-list-translations-response-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-v2-list-templates-response-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-call-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-sip-trunk-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-sip-endpoint-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-ip-range-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-access-control-list-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-number-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-fax-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-service-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-template-by-name-response-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-update-template-request-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-service-phone-number-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-cover-page-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-number-lookup-response-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-number-lookup-request-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-hosting-order-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-qualified-number-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-text-enable-numbers-request-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-hosting-order-number-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-imported-number-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-list-imported-numbers-response-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-active-number-response-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-rent-any-number-request-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-validate-address-response-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-number-order-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-create-number-order-request-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-registration-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-order-list-item-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-defaults-configuration-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-pagination-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-voice-configuration-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-order-document-base-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-port-in-order-group-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-whatsapp-account-dto-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-whatsapp-sender-dto-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-whatsapp-template-dto-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-whatsapp-partial-template-dto-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-webhook-webhook-input-dto-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-webhook-update-webhook-input-dto-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-create-access-key-response-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-list-access-keys-response-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-create-access-key-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-update-access-key-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-note-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-list-campaign-response-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-campaign-attachment-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-create-campaign-request-schema.json
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JSONSchema
https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-get-flow-step-details-response-schema.json
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JSONSchema
https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-get-conversation-flow-response-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-funnel-step-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-funnel-step-filter-schema.json
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https://raw.githubusercontent.com/api-evangelist/sinch/refs/heads/main/json-schema/sinch-brand-schema.json
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OpenAPI Specification

sinch-whatsapp-flows-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: Provisioning WhatsApp Flows API
  description: The WhatsApp flows endpoint lets you retrieve and manage WhatsApp Flows associated with the project.
  version: 1.2.117
servers:
- url: https://provisioning.api.sinch.com
  description: Production server
security:
- BasicAuth: []
  BearerAuth: []
  OAuth2Production: []
tags:
- name: WhatsApp Flows
  description: The WhatsApp flows endpoint lets you retrieve and manage WhatsApp Flows associated with the project.
paths:
  /v1/projects/{projectId}/whatsapp/flows:
    get:
      description: Retrieve the list of flows created in the WhatsApp business account (WABA) associated with the project.
      operationId: WhatsappFlowsController_listFlows_v1
      parameters:
      - name: projectId
        required: true
        in: path
        description: The unique ID of the project. You can find this on the <a href="https://dashboard.sinch.com/">Sinch Dashboard</a>.
        schema:
          type: string
      - name: pageToken
        required: false
        in: query
        schema:
          type: string
        description: The page token if retrieving the next page from a previous query.
      - name: pageSize
        required: false
        in: query
        schema:
          type: number
          minimum: 1
          maximum: 100
        description: The page size requested.
      responses:
        '200':
          description: Flows
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WhatsappFlowListDto'
              examples:
                response:
                  summary: Flows response
                  description: "\n    Successful response to a \"list flows in a project\" query.\n    "
                  value:
                    totalSize: 2
                    pageSize: 50
                    flows:
                    - id: '12345678765432'
                      name: flow1
                      status: FLOW_STATUS_PUBLISHED
                    - id: '98765676543654567'
                      name: flow2
                      status: FLOW_STATUS_DRAFT
        '400':
          description: BadRequest
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WhatsappPapiErrorDto'
              examples:
                project_not_initialized-0:
                  summary: ProjectNotInitializedError
                  value:
                    errorCode: project_not_initialized
                    message: Project not initialized for WhatsApp.
                    resolution: Verify that the project ID is correct and that it has been onboarded for WhatsApp.
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WhatsappPapiErrorDto'
              examples:
                unauthorized_error-0:
                  summary: UnauthorizedErrorError
                  value:
                    errorCode: unauthorized_error
                    message: Unauthorized error.
                    resolution: Verify that projectId is correct.
        '404':
          description: NotFound
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WhatsappPapiErrorDto'
              examples:
                project_not_found-0:
                  summary: ProjectNotFoundError
                  value:
                    errorCode: project_not_found
                    message: Project not found.
                    resolution: Verify that the projectId is correct.
        '500':
          description: InternalServerError
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WhatsappPapiErrorDto'
              examples:
                internal_error-0:
                  summary: InternalErrorError
                  value:
                    errorCode: internal_error
                    message: Internal server error.
                    resolution: Please wait and try again, if the error persist please contact support.
      summary: Get flows in the WhatsApp business account (WABA) associated to the project
      tags:
      - WhatsApp Flows
      x-badges:
      - name: GA
        position: after
        color: green
  /v1/projects/{projectId}/whatsapp/flows/{flowId}/screens:
    get:
      description: Retrieve the list of screens in a flow.
      operationId: WhatsappFlowsController_listFlowScreens_v1
      parameters:
      - name: projectId
        required: true
        in: path
        description: The unique ID of the project. You can find this on the <a href="https://dashboard.sinch.com/">Sinch Dashboard</a>.
        schema:
          type: string
      - name: flowId
        required: true
        in: path
        schema:
          type: string
      responses:
        '200':
          description: Flow screens
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WhatsappFlowScreenListDto'
              examples:
                response:
                  summary: Flow screens response
                  description: "\n    Successful response to a \"list screens for a flow\" query.\n    "
                  value:
                    screens:
                    - id: MY_FIRST_SCREEN
        '400':
          description: BadRequest
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WhatsappPapiErrorDto'
              examples:
                project_not_initialized-0:
                  summary: ProjectNotInitializedError
                  value:
                    errorCode: project_not_initialized
                    message: Project not initialized for WhatsApp.
                    resolution: Verify that the project ID is correct and that it has been onboarded for WhatsApp.
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WhatsappPapiErrorDto'
              examples:
                unauthorized_error-0:
                  summary: UnauthorizedErrorError
                  value:
                    errorCode: unauthorized_error
                    message: Unauthorized error.
                    resolution: Verify that projectId is correct.
        '404':
          description: NotFound
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WhatsappPapiErrorDto'
              examples:
                project_not_found-0:
                  summary: ProjectNotFoundError
                  value:
                    errorCode: project_not_found
                    message: Project not found.
                    resolution: Verify that the projectId is correct.
                flow_not_found-1:
                  summary: FlowNotFoundError
                  value:
                    errorCode: flow_not_found
                    message: Flow not found.
                    resolution: Verify that the parameters are correct.
                flow_screens_not_found-2:
                  summary: FlowScreensNotFoundError
                  value:
                    errorCode: flow_screens_not_found
                    message: Flow screens not found.
                    resolution: Verify if the flow screens exist.
        '500':
          description: InternalServerError
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WhatsappPapiErrorDto'
              examples:
                internal_error-0:
                  summary: InternalErrorError
                  value:
                    errorCode: internal_error
                    message: Internal server error.
                    resolution: Please wait and try again, if the error persist please contact support.
      summary: Get screens of a flow
      tags:
      - WhatsApp Flows
      x-badges:
      - name: GA
        position: after
        color: green
components:
  schemas:
    WhatsappFlowDto:
      type: object
      properties:
        id:
          type: string
          description: Unique identifier for the flow.
          uniqueItems: false
        name:
          type: string
          description: Name of the flow.
          uniqueItems: false
        status:
          x-enumDescriptions:
            FLOW_STATUS_DEPRECATED: The structured interaction flow is deprecated and restricted from future deployment triggers.
            FLOW_STATUS_DRAFT: The structured interaction flow configuration is saved as an unsubmitted draft.
            FLOW_STATUS_PUBLISHED: The structured interaction flow has been published and is active for active production routing.
            UNRECOGNIZED: The value returned by an upstream system is not recognized by this API version.
          description: Flow status.
          uniqueItems: false
          allOf:
          - $ref: '#/components/schemas/WhatsappWhatsAppFlowStatusesEnum'
      required:
      - id
      - name
      - status
    WhatsappFlowListDto:
      type: object
      properties:
        totalSize:
          type: number
          description: Total size of the entries matching the search query.
          uniqueItems: false
        pageSize:
          type: number
          description: Requested size of the page.
          uniqueItems: false
        previousPageToken:
          type: string
          description: Encoded token to use in list request to fetch previous batch of entries.
          uniqueItems: false
        nextPageToken:
          type: string
          description: Encoded token to use in list request to fetch next batch of entries.
          uniqueItems: false
        flows:
          description: List of flows in the WABA linked to the project.
          uniqueItems: false
          type: array
          items:
            $ref: '#/components/schemas/WhatsappFlowDto'
      required:
      - totalSize
      - pageSize
      - flows
    WhatsappPapiErrorDto:
      type: object
      properties:
        errorCode:
          type: string
          description: Error code identifying the type of error.
          uniqueItems: false
        message:
          type: string
          description: Human-readable error message.
          uniqueItems: false
        resolution:
          type: string
          description: Suggested resolution for the error.
          uniqueItems: false
        additionalInformation:
          type: object
          additionalProperties:
            oneOf:
            - type: array
              items:
                type: string
          description: Additional context about the error.
          uniqueItems: false
      required:
      - errorCode
      - message
      - resolution
    WhatsappWhatsAppFlowStatusesEnum:
      type: string
      enum:
      - FLOW_STATUS_DEPRECATED
      - FLOW_STATUS_DRAFT
      - FLOW_STATUS_PUBLISHED
      - UNRECOGNIZED
      description: Flow status.
    WhatsappFlowScreenDto:
      type: object
      properties:
        id:
          type: string
          description: Unique identifier of the screen which works as a page url.
          uniqueItems: false
      required:
      - id
    WhatsappFlowScreenListDto:
      type: object
      properties:
        screens:
          description: List of screens for flow.
          uniqueItems: false
          type: array
          items:
            $ref: '#/components/schemas/WhatsappFlowScreenDto'
      required:
      - screens
  securitySchemes:
    BasicAuth:
      type: http
      scheme: basic
    BearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
    OAuth2Production:
      type: oauth2
      description: OAuth2 authorization for production
      flows:
        clientCredentials:
          tokenUrl: https://auth.sinch.com/oauth2/token
          scopes:
            '-': '-'
x-tagGroup-upscale:
  name: Upscale
  tags:
  - Upscale Admin Feature Flag
  - Upscale Admin Log Operation
  - Upscale Admin Migrations
  - Upscale Admin Sms
  - Upscale Admin Upscales
  - Internal
  - Upscale Sms
  - Upscale Upscales
x-tagGroup-notification:
  name: Notification
  tags:
  - Notification Admin Feature Flag
  - Notification Admin Log Operation
  - Internal
x-tagGroups:
- name: Webhook
  tags:
  - Webhooks
- name: WhatsApp
  tags:
  - WhatsApp Accounts
  - WhatsApp
  - WhatsApp Flows
  - WhatsApp Senders
  - WhatsApp Solutions
  - WhatsApp Templates
- name: Bundles
  tags:
  - Bundles
- name: KakaoTalk
  tags:
  - KakaoTalk Categories
  - KakaoTalk Senders
  - KakaoTalk Templates
- name: Conversation
  tags:
  - Conversation
- name: RCS
  tags:
  - RCS Accounts
  - RCS Questionnaire
  - RCS Senders
- name: SMS
  tags:
  - SMS Apps