Sinch Message Structure

{
  "title": "Sinch Message Structure",
  "description": "Documentation of the message data structure returned by the Sinch Conversation API",
  "type": "object",
  "fields": [
    {
      "name": "id",
      "type": "string",
      "required": true,
      "description": "Unique message identifier assigned by Sinch"
    },
    {
      "name": "direction",
      "type": "enum",
      "required": true,
      "values": ["TO_APP", "TO_CONTACT"],
      "description": "Message direction - TO_APP means received from contact, TO_CONTACT means sent to contact"
    },
    {
      "name": "contact_id",
      "type": "string",
      "required": false,
      "description": "The contact identifier associated with this message"
    },
    {
      "name": "conversation_id",
      "type": "string",
      "required": false,
      "description": "The conversation thread identifier"
    },
    {
      "name": "channel_identity",
      "type": "object",
      "required": true,
      "description": "The channel and identity used for this message (e.g., SMS number, WhatsApp identity)"
    },
    {
      "name": "channel_identity.channel",
      "type": "enum",
      "required": true,
      "values": ["SMS", "RCS", "WHATSAPP", "MESSENGER", "INSTAGRAM", "VIBER", "TELEGRAM", "KAKAOTALK", "LINE"],
      "description": "The messaging channel used"
    },
    {
      "name": "channel_identity.identity",
      "type": "string",
      "required": true,
      "description": "The channel-specific identity (phone number, PSID, etc.)"
    },
    {
      "name": "app_message",
      "type": "object",
      "required": false,
      "description": "The message content sent to the contact"
    },
    {
      "name": "contact_message",
      "type": "object",
      "required": false,
      "description": "The message content received from the contact"
    },
    {
      "name": "accept_time",
      "type": "string (ISO 8601 datetime)",
      "required": false,
      "description": "When the message was accepted by the Sinch platform"
    },
    {
      "name": "processing_mode",
      "type": "enum",
      "required": false,
      "values": ["CONVERSATION", "DISPATCH"],
      "description": "How the message was processed"
    }
  ]
}