Sinch

Sinch Chatlayer Analytics API

Retrieve analytics for Chatlayer conversational AI bots, including sessions, messages and voice minutes.

GitHub OpenAPI

Operations 31

GET /v1/apps/{app_id}/logs/stream #
GET /v1/bots/{bot_id}/conversations Get conversation analytics #
GET /v1/bots/{bot_id}/conversations/insights #
GET /v1/bots/{bot_id}/conversations/{conversation_id}/flow #
POST /v1/bots/{bot_id}/events/attributes/{attribute_key}/values #
GET /v1/bots/{bot_id}/events/definitions #
POST /v1/bots/{bot_id}/events/definitions #
POST /v1/bots/{bot_id}/events/funnel #
GET /v1/bots/{bot_id}/events/stream #
POST /v1/bots/{bot_id}/events/stream #
POST /v1/bots/{bot_id}/events/track #
GET /v1/bots/{bot_id}/flows #
POST /v1/bots/{bot_id}/flows/funnel #
GET /v1/bots/{bot_id}/flows/{step_id} #
GET /v1/bots/{bot_id}/flows/{step_id}/edges #
GET /v1/bots/{bot_id}/intents Get most used intents #
GET /v1/bots/{bot_id}/intents/insights #
GET /v1/bots/{bot_id}/knowledge_base #
GET /v1/bots/{bot_id}/knowledge_base/tags #
GET /v1/bots/{bot_id}/messages Get message analytics #
GET /v1/bots/{bot_id}/subscriptions #
POST /v1/bots/{bot_id}/subscriptions #
DELETE /v1/bots/{bot_id}/subscriptions/{subscription_id} #
GET /v1/bots/{bot_id}/users Get user analytics #
GET /v1/bots/{bot_id}/users/activity Get user activity by day of week and time of day #
POST /v1/echo Check connectivity #
GET /v1/teams/{team_id}/conversations #
GET /v1/teams/{team_id}/events #
GET /v1/teams/{team_id}/events/definitions #
GET /v1/teams/{team_id}/knowledge_base #
GET /v1/teams/{team_id}/voice_minutes #

Documentation

📖
Documentation
https://developers.sinch.com/docs/chatlayer-analytics/

Specifications

⚙
OpenAPI
https://artifacts.apis.io/sinch/openapi/sinch-chatlayer-analytics-api-openapi.yml

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OpenAPI Specification

sinch-chatlayer-analytics-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Chatlayer Analytics API
  version: 1.0.0
  contact:
    name: Support
    url: https://www.sinch.com
    email: support@sinch.com
externalDocs:
  description: Learn more
  url: https://developers.sinch.com/docs/chatlayer-analytics/
servers:
- url: https://analytics.api.chatlayer.ai
  description: Europe
- url: https://analytics.api.prod.us-east4.gcp.chatlayer.ai
  description: US
- url: https://analytics.api.prod.asia-south1.gcp.chatlayer.ai
  description: APAC
- url: https://analytics.api.prod.sa-east1.gcp.chatlayer.ai
  description: South America
security:


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# Full source: https://artifacts.apis.io/sinch/openapi/sinch-chatlayer-analytics-api-openapi.yml