Sinch

Sinch Voice API

This document provides a detailed user guide and reference documentation on the Sinch Voice REST API. For information on how to authenticate API requests, please check the Authentication page. Calling API When using Sinch for voice calling, the Sinch dashboard works as a big telephony switch. The dashboard handles incoming phone calls (also known as _incoming call “legs”_), sets up outgoing phone calls (or _outgoing call “legs”_), and bridges the two. The incoming call leg may come in over a data connection (from a smartphone or web application using the Sinch SDKs) or through a local phone nu

Documentation GitHub OpenAPI

Operations 1

GET /v1/teams/{team_id}/voice_minutes Analytics get voice analytics #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Chatlayer Analytics Voice API
  version: 1.0.0
  contact:
    name: Support
    url: www.sinch.com
    email: support@sinch.com
servers:
- url: https://analytics.api.chatlayer.ai
  description: Europe
- url: https://analytics.api.prod.us-east4.gcp.chatlayer.ai
  description: US
- url: https://analytics.api.prod.asia-south1.gcp.chatlayer.ai
  description: APAC
- url: https://analytics.api.prod.sa-east1.gcp.chatlayer.ai
  description: South America
security:
- basicAuth: []
tags:
- name: Voice
paths:
  /v1/teams/{team_id}/voice_minutes:
    get:
      tags:
      - Voice
      operationId: Analytics_GetVoiceAnalytics
      parameters:
      - name: team_id
        in: path
        description: Identifies the team.
        required: true
        schema:
          type: string
      - name: start_time
        in: query
        description: The starting date for the time range of the data series.
        required: true
        schema:
          type: string
      - name: end_time
        in: query
        description: The ending date for the time range of the data series, exclusive.
        required: true
        schema:
          type: string
      - name: language
        in: query
        description: Filter by specific languages, multiple values separated by comma.
        schema:
          type: string
      - name: bucket
        in: query
        description: 'Time interval in which results will be grouped.

          Supported values are 1h,1d,1w. The interval should be smaller

          than the range specified in the  [start_time,end_time)'
        schema:
          type: string
      responses:
        '200':
          description: A successful response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetVoiceAnalyticsResponse'
      summary: Analytics get voice analytics
      x-summary-source: derived
components:
  schemas:
    SeriesData:
      type: object
      properties:
        series:
          type: array
          items:
            $ref: '#/components/schemas/Serie'
        series_labels:
          type: array
          items:
            type: string
        x_values:
          type: array
          items:
            type: string
    GetVoiceAnalyticsResponse:
      type: object
      properties:
        data:
          $ref: '#/components/schemas/SeriesData'
    Serie:
      type: object
      properties:
        values:
          type: array
          items:
            type: integer
            format: int32
        mean:
          type: integer
          description: The mean value.
          format: int32
        max:
          type: integer
          description: The max value.
          format: int32
        min:
          type: integer
          description: The min value.
          format: int32
        sum:
          type: integer
          description: The sum of all values.
          format: int32
        labels:
          type: object
          additionalProperties:
            type: string
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: Generate your access token on the [Chatlayer platform](https://app.chatlayer.ai/settings/api-access/tokens).
externalDocs:
  description: Learn more
  url: https://developers.sinch.com/docs/chatlayer-analytics/
x-original-swagger-version: '2.0'