Service Desk
Providers using this tag (11)
Ranked by API Evangelist rating — Exemplar and Strong are expanded by default.
Strong 1 Solid coverage with minor gaps
Developing 3 Usable, with meaningful gaps to close
KaseyaKaseya is a Miami-based provider of IT and security management software for managed service providers (MSPs...HarmonyHarmony is an agentic enterprise service management (ESM) platform that gives every employee an always-on A...Atlassian JiraJira is a leading issue tracking and project management platform developed by Atlassian. It provides REST A...
Thin 3 Limited public surface area
SuperOpsSuperOps is a unified PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) pla...SysAidSysAid is an AI-powered IT service management (ITSM) and help desk platform that helps IT teams manage tick...ManageEngine ServiceDesk PlusManageEngine ServiceDesk Plus is a comprehensive IT service management (ITSM) suite with incident, problem,...
Emerging 1 Early or largely undocumented
Minimal 3 Almost no public developer surface
KaceKACE is the endpoint and systems management product line from Quest Software, originally founded in 2003 as...atSpokeatSpoke was a modern workplace service desk / internal helpdesk SaaS (formerly askSpoke) that let teams tri...ITSMIT Service Management (ITSM) refers to the entirety of activities directed by policies, organized and struc...
APIs with this tag (13)
Ranked by the provider's API Evangelist rating — the Kin Score is scored per provider, not per API, so every API of a provider shares its band. How the rating works →
Strong 10 Solid coverage with minor gaps
Atlassian Jira Service Management Assets APIThe Atlassian Jira Service Management Assets API enables managing IT assets and CMDB within JSM.Atlassian Jira Service Management Customer APIThe Atlassian Jira Service Management Customer API enables managing customer accounts and access to service...Atlassian Jira Service Management Info APIThe Atlassian Jira Service Management Info API provides runtime and version information about the JSM insta...Atlassian Jira Service Management Knowledgebase APIThe Atlassian Jira Service Management Knowledgebase API enables searching knowledge base articles for resol...Atlassian Jira Service Management Operations Alerts APIThe Atlassian Jira Service Management Operations Alerts API enables managing alerts for proactive incident ...Atlassian Jira Service Management Operations Incidents APIThe Atlassian Jira Service Management Operations Incidents API enables managing incident lifecycle operatio...Atlassian Jira Service Management Organization APIThe Atlassian Jira Service Management Organization API enables managing organizations for grouping customer...Atlassian Jira Service Management Request APIThe Atlassian Jira Service Management Request API enables creating and managing service requests within JSM.Atlassian Jira Service Management Request Type APIThe Atlassian Jira Service Management Request Type API enables managing request types within JSM service de...Atlassian Jira Service Management Servicedesk APIThe Atlassian Jira Service Management Servicedesk API enables managing service desks, queues, and configura...
Developing 2 Usable, with meaningful gaps to close
Thin 1 Limited public surface area
Score breakdown
Frequency
36.2
log-scaled weighted occurrences
Breadth
0.3
spread across providers
Quality lift
36.1
mean composite of providers using it
Cohesion
0.0
strength of nearest seed neighbor
Related tags
Where this tag comes from
Provider tag9
Api tag13