Jira Servicedesk API

The Servicedesk API from Jira — 16 operation(s) for servicedesk.

Operations 22

GET /rest/servicedeskapi/servicedesk Get service desks #
GET /rest/servicedeskapi/servicedesk/{serviceDeskId} Get service desk by id #
POST /rest/servicedeskapi/servicedesk/{serviceDeskId}/attachTemporaryFile Attach temporary file #
DELETE /rest/servicedeskapi/servicedesk/{serviceDeskId}/customer Remove customers #
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/customer Get customers #
POST /rest/servicedeskapi/servicedesk/{serviceDeskId}/customer Add customers #
POST /rest/servicedeskapi/servicedesk/{serviceDeskId}/customer/invite Invite customer #
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/knowledgebase/article Get articles #
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/queue Get queues #
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/queue/{queueId} Get queue #
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/queue/{queueId}/issue Get issues in queue #
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype Get request types #
POST /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype Create request type #
POST /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/permissions/check Check request type permissions #
DELETE /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId} Delete request type #
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId} Get request type by id #
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/field Get request type fields #
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property Get properties keys #
DELETE /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property/{propertyKey} Delete property #
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property/{propertyKey} Get property #
PUT /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property/{propertyKey} Set property #
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttypegroup Get request type groups #

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OpenAPI Specification

jira-servicedesk-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  description: Public REST API for Jira Service Management
  termsOfService: https://www.atlassian.com/legal/customer-agreement
  title: Service Management Public REST Servicedesk API
  version: 1001.0.0-SNAPSHOT-82b018affa468e58f284fbe4df33536469d757df
servers:
- url: https://your-domain.atlassian.net
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/jira/refs/heads/main/openapi/jira-servicedesk-api-openapi.yml