ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is a comprehensive IT service management (ITSM) suite with incident, problem, change, release, and asset management modules, plus a CMDB and project management. ServiceDesk Plus is available as cloud (SaaS) or on-premises, and exposes a REST API for integrating external systems with requests, problems, changes, assets, and the CMDB.

1 APIs 0 Features

ITSMHelp DeskIncident ManagementAsset ManagementCMDB

APIs

ServiceDesk Plus REST API

REST API for ServiceDesk Plus enabling programmatic management of requests, problems, changes, releases, assets, the CMDB, users, technicians, projects, and configuration items.

Collections

ManageEngine ServiceDesk Plus Cloud API

OPEN

Resources

VulnerabilityDisclosure

VulnerabilityDisclosure

GitHubOrganization

Sources

opencollection: 1.0.0
info:
  name: ManageEngine ServiceDesk Plus Cloud API
  version: v3
request:
  auth:
    type: oauth2
    flow: authorization_code
    authorizationUrl: https://accounts.zoho.com/oauth/v2/auth
    accessTokenUrl: https://accounts.zoho.com/oauth/v2/token
    credentials:
      clientId: '{{clientId}}'
      clientSecret: '{{clientSecret}}'
items:
- info:
    name: Requests
    type: folder
  items:
  - info:
      name: List requests
      type: http
    http:
      method: GET
      url: https://sdpondemand.manageengine.com/app/:portal/api/v3/requests
      params:
      - name: portal
        value: ''
        type: path
        description: Portal/organization name
    docs: List requests
  - info:
      name: Create a new request
      type: http
    http:
      method: POST
      url: https://sdpondemand.manageengine.com/app/:portal/api/v3/requests
      params:
      - name: portal
        value: ''
        type: path
        description: Portal/organization name
    docs: Create a new request
  - info:
      name: Get a specific request
      type: http
    http:
      method: GET
      url: https://sdpondemand.manageengine.com/app/:portal/api/v3/requests/:request_id
      params:
      - name: portal
        value: ''
        type: path
      - name: request_id
        value: ''
        type: path
    docs: Get a specific request
  - info:
      name: Modify an existing request
      type: http
    http:
      method: PUT
      url: https://sdpondemand.manageengine.com/app/:portal/api/v3/requests/:request_id
      params:
      - name: portal
        value: ''
        type: path
      - name: request_id
        value: ''
        type: path
    docs: Modify an existing request
  - info:
      name: Remove a request
      type: http
    http:
      method: DELETE
      url: https://sdpondemand.manageengine.com/app/:portal/api/v3/requests/:request_id
      params:
      - name: portal
        value: ''
        type: path
      - name: request_id
        value: ''
        type: path
    docs: Remove a request
  - info:
      name: Add a file attachment to a request
      type: http
    http:
      method: POST
      url: https://sdpondemand.manageengine.com/app/:portal/api/v3/requests/:request_id/attachments
      params:
      - name: portal
        value: ''
        type: path
      - name: request_id
        value: ''
        type: path
    docs: Add a file attachment to a request
bundled: true