Motadata

Motadata ServiceOps

ServiceOps is Motadata's AI-powered, ITIL-aligned IT and enterprise service management suite. Its REST API lets third-party systems create, read, update and delete requests, problems, changes, releases, service requests, conversations, assets, hardware components, CMDB configuration items and discovery components, plus system-field and user-management lookups, across roughly 106 documented endpoint pages. Authentication is either an OAuth 2.0 password grant at /api/oauth/token or an API key sent as `Authorization: Apikey `. A configurable token-bucket rate limiter (20 requests/second, burst 30 by default) signals through X-RateLimit-* headers. Motadata publishes no OpenAPI.

GitHub

Documentation

📖
Documentation
https://docs.motadata.com/serviceops-docs/
📖
APIReference
https://docs.motadata.com/serviceops-docs/integration-docs/introduction
📖
GettingStarted
https://docs.motadata.com/serviceops-docs/integration-docs/managing-request-using-api
📖
Authentication
https://raw.githubusercontent.com/api-evangelist/motadata/refs/heads/main/authentication/motadata-authentication.yml
📖
RateLimits
https://raw.githubusercontent.com/api-evangelist/motadata/refs/heads/main/rate-limits/motadata-rate-limits.yml

Other Resources

🔗
ReleaseNotes
https://docs.motadata.com/serviceops-docs/release-notes/
🔗
OAuthScopes
https://raw.githubusercontent.com/api-evangelist/motadata/refs/heads/main/scopes/motadata-scopes.yml

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API entry from apis.yml

apis.yml Raw ↑ 
aid: motadata:serviceops
name: Motadata ServiceOps
description: 'ServiceOps is Motadata''s AI-powered, ITIL-aligned IT and enterprise service management
  suite. Its REST API lets third-party systems create, read, update and delete requests, problems, changes,
  releases, service requests, conversations, assets, hardware components, CMDB configuration items and
  discovery components, plus system-field and user-management lookups, across roughly 106 documented endpoint
  pages. Authentication is either an OAuth 2.0 password grant at /api/oauth/token or an API key sent as
  `Authorization: Apikey <key>`. A configurable token-bucket rate limiter (20 requests/second, burst 30
  by default) signals through X-RateLimit-* headers. Motadata publishes no OpenAPI.'
humanURL: https://www.motadata.com/products/serviceops
baseURL: https://{serviceops-host}/api
tags:
- ITSM
- Service Desk
- Asset Management
- CMDB
properties:
- type: Documentation
  url: https://docs.motadata.com/serviceops-docs/
- type: APIReference
  url: https://docs.motadata.com/serviceops-docs/integration-docs/introduction
- type: GettingStarted
  url: https://docs.motadata.com/serviceops-docs/integration-docs/managing-request-using-api
- type: ReleaseNotes
  url: https://docs.motadata.com/serviceops-docs/release-notes/
- type: Authentication
  url: authentication/motadata-authentication.yml
- type: OAuthScopes
  url: scopes/motadata-scopes.yml
- type: RateLimits
  url: rate-limits/motadata-rate-limits.yml
x-base-url-note: Templated on purpose. ServiceOps is deployed on the customer's own infrastructure and
  Motadata's own documentation writes the base as {{server-url}}.