Motadata (Mindarray Systems) is a global IT software company running two AI-native platforms on a shared deep-learning foundation: ObserveOps, a unified observability and AIOps platform that brings metrics, logs, traces, flows and topology into one backend, and ServiceOps, an ITIL-aligned IT and enterprise service management suite covering service desk, CMDB, asset management, patch management and workflow automation. Both products are deployed in the customer's own environment, so every API host, credential and rate limit belongs to the customer rather than to Motadata. ObserveOps exposes a REST API at /api/v1 across 96 configuration resource types plus a Vert.x EventBus websocket for live streams, and ships an official agent-first CLI that doubles as an MCP server with 22 tools and five packaged Agent Skills. ServiceOps exposes a documented REST API over OAuth 2.0 or an API key across request, problem, change, release, CMDB, asset and service-catalog objects. Motadata publishes no OpenAPI for either product.
Motadata publishes 2 APIs on the APIs.io network. Tagged areas include AIOps, Monitoring, Observability, ITSM, and Service Desk.
Motadata’s developer surface includes documentation, engineering blog, getting-started guide, support, signup flow, CLI, authentication, and 23 more developer resources.
Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for
this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero:
never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and
several others — scorable at all.
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ObserveOps (formerly Motadata AIOps) is a unified observability platform correlating metrics, logs, traces, flows and topology with anomaly detection that needs no training peri...
ServiceOps is Motadata's AI-powered, ITIL-aligned IT and enterprise service management suite. Its REST API lets third-party systems create, read, update and delete requests, pro...
Motadata ships an MCP server inside its official ObserveOps CLI. `observeops mcp` exposes the ObserveOps (AIOps) platform as typed MCP tools over stdio, holding one authenticate...
aid: motadata
name: Motadata
description: 'Motadata (Mindarray Systems) is a global IT software company running two AI-native platforms on a shared deep-learning
foundation: ObserveOps, a unified observability and AIOps platform that brings metrics, logs, traces, flows and topology
into one backend, and ServiceOps, an ITIL-aligned IT and enterprise service management suite covering service desk, CMDB,
asset management, patch management and workflow automation. Both products are deployed in the customer''s own environment,
so every API host, credential and rate limit belongs to the customer rather than to Motadata. ObserveOps exposes a REST
API at /api/v1 across 96 configuration resource types plus a Vert.x EventBus websocket for live streams, and ships an official
agent-first CLI that doubles as an MCP server with 22 tools and five packaged Agent Skills. ServiceOps exposes a documented
REST API over OAuth 2.0 or an API key across request, problem, change, release, CMDB, asset and service-catalog objects.
Motadata publishes no OpenAPI for either product.'
type: Index
deliveryModel:
model: self-hosted
open_source: false
commercial: true
callable_host: false
label: Commercial software deployed on the customer's own infrastructure
confidence: high
source:
- https://www.motadata.com/free-trial
- https://docs.motadata.com/serviceops-docs/setup-and-operations/on-premises-installation/
- npm observeops@2.3.1 (auth login prompts for the customer's host)
generated: '2026-08-29'
method: searched
accessModel:
pricing: quote
onboarding: sales
trial: true
try_now: false
public: false
label: Quote-based, sales-led; trial requested through a form
confidence: high
source:
- plans/motadata-plans-pricing.yml
generated: '2026-08-29'
method: searched
note: Corrected 2026-08-29. The previous "freemium" reading was derived from a bulk-sweep plans scaffold that invented free/professional/enterprise
tiers; www.motadata.com/pricing returns HTTP 404 and Motadata publishes no price anywhere.
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/motadata.png
tags:
- AIOps
- Monitoring
- Observability
- ITSM
- Service Desk
- Network Monitoring
- Log Management
- IT Operations
- Application Performance Monitoring
- OpenTelemetry
url: https://raw.githubusercontent.com/api-evangelist/motadata/refs/heads/main/apis.yml
created: '2026-03-27'
modified: '2026-08-29'
specificationVersion: '0.23'
apis:
- aid: motadata:observeops
name: Motadata ObserveOps
description: ObserveOps (formerly Motadata AIOps) is a unified observability platform correlating metrics, logs, traces,
flows and topology with anomaly detection that needs no training period. Its REST API is mounted at /api/v1 across three
mounts (/settings, /visualization, /system) covering 96 configuration resource types, with a Vert.x EventBus websocket
bridge for live alerts, events and real-time queries. Authentication is a Personal Access Token, a static client.id cookie,
or a username/password session; the websocket surface requires the session. Errors come back as proprietary MD-prefixed
codes rather than RFC 9457 problem documents, and Motadata publishes no OpenAPI.
humanURL: https://www.motadata.com/products/observeops
baseURL: https://{observeops-host}/api/v1
tags:
- AIOps
- Observability
- Monitoring
- Log Management
properties:
- type: Documentation
url: https://docs.motadata.com/observeops-docs/
- type: APIReference
url: https://docs.motadata.com/observeops-docs/API%20Documentation/observeops-api-documentation
- type: ReleaseNotes
url: https://docs.motadata.com/observeops-docs/motadata-release-notes/overview
- type: DataModel
url: data-model/motadata-data-model.yml
- type: ErrorCatalog
url: errors/motadata-problem-types.yml
- type: MCPServer
url: mcp/motadata-mcp.yml
- type: AgentSkill
url: skills/_index.yml
- type: CLI
url: cli/motadata-cli.yml
x-base-url-note: Templated on purpose. ObserveOps is deployed on the customer's own infrastructure; the CLI prompts for
the host at `observeops auth login`. There is no Motadata-operated API host.
- aid: motadata:serviceops
name: Motadata ServiceOps
description: 'ServiceOps is Motadata''s AI-powered, ITIL-aligned IT and enterprise service management suite. Its REST API
lets third-party systems create, read, update and delete requests, problems, changes, releases, service requests, conversations,
assets, hardware components, CMDB configuration items and discovery components, plus system-field and user-management
lookups, across roughly 106 documented endpoint pages. Authentication is either an OAuth 2.0 password grant at /api/oauth/token
or an API key sent as `Authorization: Apikey <key>`. A configurable token-bucket rate limiter (20 requests/second, burst
30 by default) signals through X-RateLimit-* headers. Motadata publishes no OpenAPI.'
humanURL: https://www.motadata.com/products/serviceops
baseURL: https://{serviceops-host}/api
tags:
- ITSM
- Service Desk
- Asset Management
- CMDB
properties:
- type: Documentation
url: https://docs.motadata.com/serviceops-docs/
- type: APIReference
url: https://docs.motadata.com/serviceops-docs/integration-docs/introduction
- type: GettingStarted
url: https://docs.motadata.com/serviceops-docs/integration-docs/managing-request-using-api
- type: ReleaseNotes
url: https://docs.motadata.com/serviceops-docs/release-notes/
- type: Authentication
url: authentication/motadata-authentication.yml
- type: OAuthScopes
url: scopes/motadata-scopes.yml
- type: RateLimits
url: rate-limits/motadata-rate-limits.yml
x-base-url-note: Templated on purpose. ServiceOps is deployed on the customer's own infrastructure and Motadata's own documentation
writes the base as {{server-url}}.
common:
- type: Website
url: https://www.motadata.com
- type: Documentation
url: https://docs.motadata.com
- type: Blog
url: https://www.motadata.com/blog
- type: GettingStarted
url: https://www.motadata.com/getting-started
- type: Support
url: https://support.motadata.com/support-portal
- type: SignUp
url: https://www.motadata.com/free-trial
- type: TermsOfService
url: https://www.motadata.com/terms-of-service
- type: PrivacyPolicy
url: https://www.motadata.com/privacy-policy
- type: GitHubOrganization
url: https://github.com/motadata
- type: SourceCode
url: https://github.com/motadata2025
- type: LinkedIn
url: https://www.linkedin.com/company/motadata
- type: LLMsTxt
url: llms/motadata-llms.txt
- type: Packages
url: packages/motadata-packages.yml
- type: SDKs
url: packages/motadata-packages.yml
- type: MCPServer
url: mcp/motadata-mcp.yml
- type: AgentSkill
url: skills/_index.yml
- type: CLI
url: cli/motadata-cli.yml
- type: Components
url: components/motadata-components.yml
- type: Authentication
url: authentication/motadata-authentication.yml
- type: OAuthScopes
url: scopes/motadata-scopes.yml
- type: Conventions
url: conventions/motadata-conventions.yml
- type: Conformance
url: conformance/motadata-conformance.yml
- type: ErrorCatalog
url: errors/motadata-problem-types.yml
- type: DataModel
url: data-model/motadata-data-model.yml
- type: Lifecycle
url: lifecycle/motadata-lifecycle.yml
- type: ChangeLog
url: changelog/motadata-changelog.yml
- type: RateLimits
url: rate-limits/motadata-rate-limits.yml
- type: Plans
url: plans/motadata-plans-pricing.yml
- type: FinOps
url: finops/motadata-finops.yml
- type: DomainSecurity
url: security/motadata-domain-security.yml
maintainers:
- FN: Kin Lane
email: kin@apievangelist.com
x-enrichment:
date: '2026-08-29'
status: enriched
artifacts_added: 21
pass: local-v1
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