SuperOps website screenshot

SuperOps

SuperOps is a unified PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) platform for managed service providers (MSPs) and internal IT teams, spanning service desk and ticketing, endpoint monitoring, patch management, asset and IT documentation, project management, billing and invoicing, and AI-assisted operations. SuperOps exposes a public GraphQL API with separate MSP and IT surfaces across US and EU data centers, giving programmatic access to clients, tickets, assets, users, invoices, knowledge base, and service catalog data. Requests authenticate with a bearer API token plus a CustomerSubDomain header and are limited to 800 requests per minute.

SuperOps publishes 2 APIs on the APIs.io network. Tagged areas include Company, It Management Software, PSA, RMM, and MSP.

SuperOps’ developer surface includes documentation, getting-started guide, support, engineering blog, pricing, signup flow, authentication, and 20 more developer resources.

41.2/100 developing ▬ flat Agent 9/100 agent aware saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0
2 APIs
CompanyIt Management SoftwarePSARMMMSPService DeskEndpoint ManagementIT DocumentationGraphQL

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0
Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/superops: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

SuperOps MSP GraphQL API

GraphQL API for MSPs covering clients, tickets, assets, users, invoices, knowledge base, and service catalog. US and EU data centers.

SuperOps IT GraphQL API

GraphQL API for internal IT teams covering assets, tickets, users, knowledge base, service catalog, and IT documentation. US and EU data centers.

Rate Limits 1

Documented rate limits and quota policies.

Superops Rate Limits

2 limits

RATE LIMITS

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Superops Authentication

http-bearer/apiKey · 2 schemes

SECURITY

Superops Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Superops Vulnerability Disclosure

contact published

SECURITY

Superops Trust Center

SOC 2 Type 2, ISO 27001, HIPAA, GDPR

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 4

Pagination, idempotency, versioning, errors, and events

Build 1

SDKs, sample code, and the tooling you integrate with

Access & Security 6

Authentication, authorization, and security posture

Operate 4

Status, limits, changes, and where to get help

Commercial 3

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: superops
name: SuperOps
description: SuperOps is a unified PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) platform
  for managed service providers (MSPs) and internal IT teams, spanning service desk and ticketing, endpoint monitoring, patch
  management, asset and IT documentation, project management, billing and invoicing, and AI-assisted operations. SuperOps
  exposes a public GraphQL API with separate MSP and IT surfaces across US and EU data centers, giving programmatic access
  to clients, tickets, assets, users, invoices, knowledge base, and service catalog data. Requests authenticate with a bearer
  API token plus a CustomerSubDomain header and are limited to 800 requests per minute.
url: https://raw.githubusercontent.com/api-evangelist/superops/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- addition
x-tier: stub
x-tier-reason: portfolio-lead
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 16
  pass: local-v1
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - rate-limits
  - security
  generated: '2026-09-03'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-21'
image: https://us-west-2.graphassets.com/AsRMKMrtKTFW6TGbr4KgUz/cmo8lbrrc1xga07n3l58jhure
tags:
- Company
- It Management Software
- PSA
- RMM
- MSP
- Service Desk
- Endpoint Management
- IT Documentation
- GraphQL
apis:
- name: SuperOps MSP GraphQL API
  description: GraphQL API for MSPs covering clients, tickets, assets, users, invoices, knowledge base, and service catalog.
    US and EU data centers.
  humanURL: https://developer.superops.com/msp
  baseURL: https://api.superops.ai/msp
  properties:
  - type: APIReference
    url: https://developer.superops.com/msp
  - type: GraphQL
    url: https://api.superops.ai/msp
- name: SuperOps IT GraphQL API
  description: GraphQL API for internal IT teams covering assets, tickets, users, knowledge base, service catalog, and IT
    documentation. US and EU data centers.
  humanURL: https://developer.superops.com/it
  baseURL: https://api.superops.ai/it
  properties:
  - type: APIReference
    url: https://developer.superops.com/it
  - type: GraphQL
    url: https://api.superops.ai/it
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://superops.com
- type: DeveloperPortal
  url: https://developer.superops.com
- type: Documentation
  url: https://support.superops.com/en/collections/3666305-api-documentation
- type: GettingStarted
  url: https://support.superops.com/en/articles/6632215-how-to-integrate-applications-using-superops-ai-graphql-apis
- type: Support
  url: https://support.superops.com
- type: Blog
  url: https://superops.com/blog
- type: Pricing
  url: https://superops.com/pricing
- type: SignUp
  url: https://superops.com/signup
- type: TermsOfService
  url: https://superops.com/terms
- type: PrivacyPolicy
  url: https://superops.com/privacy
- type: StatusPage
  url: https://status.superops.com
- type: GitHubOrganization
  url: https://github.com/superopsai
- type: Authentication
  url: authentication/superops-authentication.yml
- type: Conventions
  url: conventions/superops-conventions.yml
- type: RateLimits
  url: rate-limits/superops-rate-limits.yml
- type: ErrorCatalog
  url: errors/superops-error-codes.yml
- type: Lifecycle
  url: lifecycle/superops-lifecycle.yml
- type: Conformance
  url: conformance/superops-conformance.yml
- type: Compliance
  url: https://superops.com/security
- type: TrustCenter
  url: security/superops-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/superops-vulnerability-disclosure.yml
- type: Security
  url: https://superops.com/security/responsible-disclosure
- type: DomainSecurity
  url: security/superops-domain-security.yml
- type: ChangeLog
  url: changelog/superops-changelog.yml
- type: X-MCPServerCandidate
  url: mcp/superops-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
    from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
    correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/superops-llms.txt

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