SuperOps

SuperOps is a unified PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) platform for managed service providers (MSPs) and internal IT teams, spanning service desk and ticketing, endpoint monitoring, patch management, asset and IT documentation, project management, billing and invoicing, and AI-assisted operations. SuperOps exposes a public GraphQL API with separate MSP and IT surfaces across US and EU data centers, giving programmatic access to clients, tickets, assets, users, invoices, knowledge base, and service catalog data. Requests authenticate with a bearer API token plus a CustomerSubDomain header and are limited to 800 requests per minute.

SuperOps publishes 2 APIs on the APIs.io network. Tagged areas include Company, It Management Software, PSA, RMM, and MSP.

SuperOps’ developer surface includes documentation, getting-started guide, support, engineering blog, pricing, signup flow, authentication, and 20 more developer resources.

42.4/100 thin ▬ flat Agent 40/100 agent aware Full breakdown ↓
scored 2026-07-27 · rubric v0.5
AccessSelf serve
2 APIs 1 MCP Servers
CompanyIt Management SoftwarePSARMMMSPService DeskEndpoint ManagementIT DocumentationGraphQL

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 42.4/100 · thin
Contract Quality 0.0 / 25
Developer Ergonomics 12.2 / 20
Commercial Clarity 12.1 / 20
Operational Transparency 8.9 / 13
Governance 0.0 / 12
Discoverability 9.3 / 10
Agent readiness — 40/100 · agent aware
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 0 / 6
Agent Skills 5 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/superops: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

SuperOps MSP GraphQL API

GraphQL API for MSPs covering clients, tickets, assets, users, invoices, knowledge base, and service catalog. US and EU data centers.

SuperOps IT GraphQL API

GraphQL API for internal IT teams covering assets, tickets, users, knowledge base, service catalog, and IT documentation. US and EU data centers.

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

superops-mcp.yml

MCP SERVER

Rate Limits 1

Documented rate limits and quota policies.

Superops Rate Limits

2 limits

RATE LIMITS

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Superops Authentication

http-bearer/apiKey · 2 schemes

SECURITY

Superops Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Superops Vulnerability Disclosure

contact published

SECURITY

Superops Trust Center

SOC 2 Type 2, ISO 27001, HIPAA, GDPR

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 4

Pagination, idempotency, versioning, errors, and events

Build 1

SDKs, sample code, and the tooling you integrate with

Access & Security 6

Authentication, authorization, and security posture

Operate 4

Status, limits, changes, and where to get help

Commercial 3

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: superops
name: SuperOps
description: SuperOps is a unified PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) platform
  for managed service providers (MSPs) and internal IT teams, spanning service desk and ticketing, endpoint monitoring, patch
  management, asset and IT documentation, project management, billing and invoicing, and AI-assisted operations. SuperOps
  exposes a public GraphQL API with separate MSP and IT surfaces across US and EU data centers, giving programmatic access
  to clients, tickets, assets, users, invoices, knowledge base, and service catalog data. Requests authenticate with a bearer
  API token plus a CustomerSubDomain header and are limited to 800 requests per minute.
url: https://raw.githubusercontent.com/api-evangelist/superops/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- addition
x-tier: stub
x-tier-reason: portfolio-lead
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 16
  pass: local-v1
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-21'
image: https://us-west-2.graphassets.com/AsRMKMrtKTFW6TGbr4KgUz/cmo8lbrrc1xga07n3l58jhure
tags:
- Company
- It Management Software
- PSA
- RMM
- MSP
- Service Desk
- Endpoint Management
- IT Documentation
- GraphQL
apis:
- name: SuperOps MSP GraphQL API
  description: GraphQL API for MSPs covering clients, tickets, assets, users, invoices, knowledge base, and service catalog.
    US and EU data centers.
  humanURL: https://developer.superops.com/msp
  baseURL: https://api.superops.ai/msp
  properties:
  - type: APIReference
    url: https://developer.superops.com/msp
  - type: GraphQL
    url: https://api.superops.ai/msp
- name: SuperOps IT GraphQL API
  description: GraphQL API for internal IT teams covering assets, tickets, users, knowledge base, service catalog, and IT
    documentation. US and EU data centers.
  humanURL: https://developer.superops.com/it
  baseURL: https://api.superops.ai/it
  properties:
  - type: APIReference
    url: https://developer.superops.com/it
  - type: GraphQL
    url: https://api.superops.ai/it
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://superops.com
- type: DeveloperPortal
  url: https://developer.superops.com
- type: Documentation
  url: https://support.superops.com/en/collections/3666305-api-documentation
- type: GettingStarted
  url: https://support.superops.com/en/articles/6632215-how-to-integrate-applications-using-superops-ai-graphql-apis
- type: Support
  url: https://support.superops.com
- type: Blog
  url: https://superops.com/blog
- type: Pricing
  url: https://superops.com/pricing
- type: SignUp
  url: https://superops.com/signup
- type: TermsOfService
  url: https://superops.com/terms
- type: PrivacyPolicy
  url: https://superops.com/privacy
- type: StatusPage
  url: https://status.superops.com
- type: GitHubOrganization
  url: https://github.com/superopsai
- type: Authentication
  url: authentication/superops-authentication.yml
- type: Conventions
  url: conventions/superops-conventions.yml
- type: RateLimits
  url: rate-limits/superops-rate-limits.yml
- type: ErrorCatalog
  url: errors/superops-error-codes.yml
- type: Lifecycle
  url: lifecycle/superops-lifecycle.yml
- type: Conformance
  url: conformance/superops-conformance.yml
- type: Compliance
  url: https://superops.com/security
- type: TrustCenter
  url: security/superops-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/superops-vulnerability-disclosure.yml
- type: Security
  url: https://superops.com/security/responsible-disclosure
- type: DomainSecurity
  url: security/superops-domain-security.yml
- type: ChangeLog
  url: changelog/superops-changelog.yml
- type: MCPServer
  url: mcp/superops-mcp.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/superops-llms.txt