stale · 0.1

CTI

Score 16.6 / 100 7 providers 5 APIs Search apis.io →

Providers using this tag (7)

Ranked by API Evangelist rating — Exemplar and Strong are expanded by default.

Exemplar 1 Complete, well-documented, and agent-ready
SalesforceSalesforce is a cloud-based customer relationship management (CRM) platform that provides a comprehensive s...294 APIs84.6
Strong 1 Solid coverage with minor gaps
Telia CompanyTelia Company is the Nordic and Baltic telecommunications group headquartered in Solna, Sweden, operating m...24 APIs56.4
Developing 1 Usable, with meaningful gaps to close
NfonNFON AG is a European provider of cloud telephony and unified communications (UCaaS/CPaaS), headquartered i...52 APIs52.6
Thin 3 Limited public surface area
TenfoldTenfold (a LivePerson company) is a computer-telephony integration (CTI) platform — marketed as the "Custom...8 APIs34.1DealerSocketDealerSocket is an automotive dealership CRM and Dealer Management System (DMS) software platform for franc...4 APIs31.4Salesforce Service Cloud APIsA collection of APIs for Salesforce Service Cloud, enabling customer service and support operations.8 APIs30.2
Emerging 1 Early or largely undocumented
TPP (SystmOne)TPP (The Phoenix Partnership) is a UK healthcare software company founded in 1997 and headquartered in Leed...6 APIs23.1

APIs with this tag (5)

Ranked by the provider's API Evangelist rating — the Kin Score is scored per provider, not per API, so every API of a provider shares its band. How the rating works →

Exemplar 1 Complete, well-documented, and agent-ready
Salesforce Service Cloud Voice APIThe Salesforce Service Cloud Voice API provides Telephony Integration REST API and Voice Toolkit API for pr...84.6
Strong 1 Solid coverage with minor gaps
Telia ACE Screen Pop APIScreen-pop integration API for Telia ACE that automatically opens the matching customer profile in the agen...56.4
Thin 2 Limited public surface area
DealerSocket CTI & Activity Logging APIInbound call-tracking and activity-logging surface. CTI Direct Post logs inbound and outbound call informat...31.4Service Cloud CTI APIComputer Telephony Integration API for connecting phone systems with Service Cloud.30.2
Emerging 1 Early or largely undocumented
SystmOne Telephony APITPP's Telephony API for integrating telephony systems with SystmOne, supporting computer-telephony workflow...23.1

Score breakdown

Frequency
23.4
log-scaled weighted occurrences
Breadth
0.2
spread across providers
Quality lift
53.4
mean composite of providers using it
Cohesion
0.0
strength of nearest seed neighbor

Related tags

Telephony 5 co-occurrences

Where this tag comes from

Api tag5
Provider tag2