DealerSocket

DealerSocket CTI & Activity Logging API

Inbound call-tracking and activity-logging surface. CTI Direct Post logs inbound and outbound call information for activity tracking, Call Vendor Direct Post Work Note Update appends call follow-up data and transcripts, Event Update updates sales and service event work notes, and Work Note Insert appends notes to open events. Used by certified telephony and call-analytics vendors. Access is partner- and certification-gated; endpoints, base URL, and authentication are not publicly documented, so this entry is modeled from DealerSocket's public integrations listing.

Documentation GitHub

Documentation

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Documentation

https://dealersocket.com/apis/

API entry from apis.yml

aid: dealersocket:dealersocket-cti-activity-api
name: DealerSocket CTI & Activity Logging API
tags:
- CTI
- Telephony
- Work Notes
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
humanURL: https://dealersocket.com/apis/
endpointsModeled: true
properties:
- url: https://dealersocket.com/apis/
  type: Documentation
description: Inbound call-tracking and activity-logging surface. CTI Direct Post logs inbound and outbound
  call information for activity tracking, Call Vendor Direct Post Work Note Update appends call follow-up
  data and transcripts, Event Update updates sales and service event work notes, and Work Note Insert
  appends notes to open events. Used by certified telephony and call-analytics vendors. Access is partner-
  and certification-gated; endpoints, base URL, and authentication are not publicly documented, so this
  entry is modeled from DealerSocket's public integrations listing.