WestJet

aid: westjet
url: https://raw.githubusercontent.com/api-evangelist/westjet/refs/heads/main/apis.yml
name: WestJet
kind: company
description: 'WestJet Airlines Ltd. is Canada''s second-largest air carrier, headquartered in Calgary, Alberta, operating
  scheduled passenger service to more than 100 destinations across Canada, the United States, Mexico, Central America, the
  Caribbean, Europe and Asia, alongside WestJet Encore, WestJet Vacations, WestJet Cargo and the Sunwing Vacations Group.
  In the distribution chain WestJet sits upstream of the agency channel: its inventory reaches travel sellers today through
  EDIFACT in the Amadeus, Sabre and Travelport GDSs, and it is standing up an IATA NDC surface (schema 17.2 and 21.3/24.1)
  built and hosted on Accelya''s FLX/Farelogix platform, with a stated Q4 2026 rollout. Its API posture is honest but closed:
  there is no public developer portal, no self-serve signup, no OpenAPI or WSDL and no consumer API. The WestJet Direct Connect
  API is documented only as a public capability matrix at westjetndc.com, and access requires an IATA or ARC accreditation
  number (TIDS is explicitly not supported), a business-type and sales-volume qualification form, and WestJet approval. Agency
  booking through WestJet Agent Direct likewise requires an IATA/TIDS/ARC number and a five-to-ten business day review. There
  is no bulk export for agency or booking data; guest data comes out only via a verbally authenticated PIPEDA-style "Guest
  information report" request.'
image: https://www.westjet.com/favicon.ico
tags:
- Travel
- Canada
- Aviation
- Airline
- Distribution
- NDC
- Booking
- Cargo
- Loyalty
created: '2026-07-28'
modified: '2026-07-28'
specificationVersion: '0.19'
apis:
- aid: westjet:westjet-direct-connect-api
  name: WestJet Direct Connect API
  description: WestJet's IATA New Distribution Capability (NDC) direct-connect interface for travel sellers, offered in NDC
    schema versions 17.2 and 21.3/24.1 and delivered on Accelya's FLX/Farelogix platform. Published capability tables cover
    shopping (fare brands, fare types, complex itineraries, promo codes), ancillaries (EMD-A for bags and pre-reserved seats,
    seat maps), order creation (book-and-hold, book-and-instant-ticket), payment and ticketing (credit/debit, BSP and ARC
    cash, UATP, multiple forms of payment), settlement via BSP and ARC, change notifications (OCN), and servicing (CAT 33
    voluntary refunds, True Reshop, waiver codes, split/divide PNR, SSR and OSI updates). No OpenAPI, WSDL, XSD or base URL
    is published; enrolment is by application and requires an IATA or ARC accreditation number. WestJet states a Q4 2026 rollout,
    with a $20-$22 USD Distribution Cost Recovery surcharge applying to non-NDC (EDIFACT) bookings on the lowest class per
    cabin in NDC-enabled points of sale.
  humanURL: https://westjetndc.com/connection-options/
  tags:
  - NDC
  - Distribution
  - Airline
  - Booking
  - Travel
  properties:
  - type: Documentation
    url: https://westjetndc.com/
  - type: Documentation
    url: https://westjetndc.com/connection-options/
  - type: Documentation
    url: https://westjetndc.com/capabilities/
  - type: Documentation
    url: https://westjetndc.com/benefits/
  - type: Documentation
    url: https://westjetndc.com/faq/
  - type: SignUp
    url: https://westjetndc.com/direct-connect/
  - type: GettingStarted
    url: https://westjetndc.com/connection-options/
  - type: Support
    url: https://westjetndc.com/technical-support/
  - type: StatusPage
    url: https://accelyastatus.statuspage.io/
  - type: Roadmap
    url: https://westjetndc.com/capabilities/
  - type: ChangeLog
    url: https://westjetndc.com/release-notes/
  - type: Webhooks
    url: asyncapi/westjet-ndc-notifications.yml
common:
- type: DomainSecurity
  url: security/westjet-domain-security.yml
- type: Conformance
  url: conformance/westjet-conformance.yml
- type: Lifecycle
  url: lifecycle/westjet-lifecycle.yml
- type: StatusPage
  url: https://accelyastatus.statuspage.io/
- type: Roadmap
  url: https://westjetndc.com/capabilities/
- type: GettingStarted
  url: https://westjetndc.com/connection-options/
- type: ChangeLog
  url: https://westjetndc.com/release-notes/
- type: ChangeLog
  url: changelog/westjet-changelog.yml
- type: Webhooks
  url: asyncapi/westjet-ndc-notifications.yml
- type: Packages
  url: packages/westjet-packages.yml
- type: Blog
  url: https://westjetndc.com/news/
- type: Website
  url: https://www.westjet.com/
- type: Portal
  url: https://westjetndc.com/
- type: Documentation
  url: https://westjetndc.com/capabilities/
- type: TravelAgentResources
  url: https://westjettravelagents.com/
- type: PolicyLibrary
  url: https://westjettravelagents.com/policy-library/
- type: TermsOfService
  url: https://westjettravelagents.com/policy-library/ticketing-policy/
- type: TermsOfService
  url: https://www.westjet.com/en-ca/legal/terms-use
- type: PrivacyPolicy
  url: https://www.westjet.com/en-ca/legal/privacy-policy
- type: DataPortability
  url: https://www.westjet.com/en-ca/legal/privacy-policy/privacy-requests
- type: Login
  url: https://westjetagentdirect.westjet.com/login-agent.html
- type: SignUp
  url: https://westjetagentdirect.westjet.com/registeragency.html
- type: Login
  url: https://agents.westjetvacations.com/
- type: Cargo
  url: https://www.westjetcargo.com/en-ca
- type: BusinessTravel
  url: https://westjetbusinesstravel.com/
- type: Vacations
  url: https://www.westjetvacations.com/en/
- type: LLMsTxt
  url: https://www.westjet.com/llms.txt
- type: LLMsTxt
  url: llms/westjet-llms.txt
- type: LinkedIn
  url: https://www.linkedin.com/company/westjet
- type: Newsroom
  url: https://www.westjet.com/en-ca/news
- type: PressRoom
  url: https://westjet.mediaroom.com/
- type: Support
  url: https://www.westjet.com/en-ca/contact
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com