Westjet Ndc Notifications

generated: '2026-07-28'
method: searched
source: https://westjetndc.com/capabilities/
spec_type: none
description: >-
  WestJet publishes NO AsyncAPI document and no event schema. It does advertise one
  asynchronous, carrier-to-seller notification capability on the Direct Connect API:
  "Schedule change notifications (OCN)" — the IATA NDC OrderChangeNotification
  message. This artifact records that event surface as advertised in the public
  capability matrix. No endpoint, subscription mechanism, delivery guarantee,
  retry policy, payload schema or signature scheme is published; the message shape
  is defined by the IATA NDC schema (17.2 / 21.3/24.1), which IATA distributes, not
  WestJet. Nothing here is derived from a machine-readable contract because none
  exists.
delivery_model: >-
  Carrier-push asynchronous notification within the NDC message set (IATA NDC
  OrderChangeNotification), not an HTTP webhook with a subscriber-registered
  callback URL. WestJet publishes no registration or callback configuration.
capability_matrix_last_updated: '2026-07-15'
events:
  - name: Schedule change notification
    iata_message: OrderChangeNotification (OCN)
    category: Change notifications
    trigger: A schedule change is applied to an existing order
    advertised_on:
      - channel: WestJet Direct Connect
        status: supported
      - channel: WestJet portal (SPRK 17.2)
        status: supported
      - channel: Amadeus
        status: Q3 2026
      - channel: Sabre
        status: supported
      - channel: Travelport
        status: Q3 2026
      - channel: Travelfusion
        status: Q3 2026
    evidence: >-
      westjetndc.com/capabilities/ — "Change notifications" section, row
      "Schedule change notifications (OCN)".
    payload_schema: not published
    subscription: not published
    security: not published
related_servicing_flow:
  description: >-
    The notification is the entry point to the automated involuntary exchange flow
    shipped in platform release 11.5 (effective 2026-02-02): "With involuntary
    exchange capabilities in NDC channels, you can re-shop for alternative options
    in the event of a schedule change… You can choose to accept the schedule change
    or re-shop for alternative options."
  source: https://westjetndc.com/release-notes/
  changelog: changelog/westjet-changelog.yml
gaps:
  - No AsyncAPI, XSD or JSON Schema published for the notification payload
  - No subscription, callback-registration or replay/retry documentation
  - No signature, authentication or delivery-guarantee statement
  - No event catalogue beyond the single OCN row in the capability matrix